On the Final Sale page (click here to shop online), J.Crew shares the following advice:
Shopping Tip: Items placed in your cart are not guaranteed until checkout is complete.So the following is a mini-rant... I know J.Crew meant well by trying to clarify the terribleness of losing out on an item. (No doubt from an onslaught of calls & emails from customers who thought they put an item in their bag only to find it disappeared.) But I find the comment to be an interesting one, because even when you checkout, you are not guaranteed the item. (How many of us got that dreaded email with the news our orders were canceled because there just wasn't enough?) And even when it's shipped, you are not guaranteed the item is the right one in the plastic bag. So although J.Crew is trying to do the right thing through some transparency, I found the comment bitter-sweet.
What are your thoughts on J.Crew's "shopping tip"? Did you notice? Do you think it was a good move on their part to clarify?