"Thank you!" to Gillian who shared with us some interesting (and great!) news from a J.Crew customer service representative (CSR): "When speaking with j.crew customer service they explained that they are still having problems reconciling what is in the warehouse vs. what shows up as available online. SO – this weekend they are going through the entire warehouse and will be counting every item. Hopefully by next week this ongoing problem will be fixed and we will all be able to receive our entire orders moving forward."
Again, "thanks!" to Gillian who let us know about this. :)
As some of us have experienced first hand, many orders have been short-shipped or canceled due to lack of inventory (despite showing as "in stock" online). I really do hope that J.Crew can sort out the inventory issues this weekend to show in-stock items only on their website.
For those of you who have refrained from purchasing (either not purchasing as much or not purchasing at all) since the website upgrade: will you purchase online again if the inventory issues are resolved? If the inventory issues are resolved, do you think J.Crew will not only update their sale section, but have an awesome sale section (with lots more items being offered) next week? ;)