Thursday, March 7, 2013

"Looking to LOVE" with J.Crew

This is the weekly "Looking to LOVE with J.Crew" post, a place to share our favorite experiences with J.Crew.

If you have recently experienced a positive situation with J.Crew, maybe you might be willing to share that information with us in this post.

Please feel free to share your story on almost any topic— including stellar experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.
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6 comments:

  1. Kelly L-GMarch 7, 2013 at 9:03 AM

    I lost out on Saturday morning's restock of the Cocoon Coat in a Size 4 in black but I used the chat and they offered to do a WWFIFY for me. The coat was found 12 hours later and is on its way to me. Now I don't know if I was charged the online price, but I am pretty confident I will be able to call and get it adjusted if I was charged a different price.

    ReplyDelete
  2. AlisonMarch 7, 2013 at 1:10 PM

    I received a large order today: The schoolboy blazer in crosshatch linen, the schoolboy blazer in tipped linen (ivory and black), the schoolboy blazer in herringbone and the paley pant in Super 120s. I just LOVE, LOVE the paley pant. They fit great and the tall length allows us taller girls to wear the ankle cropped trend without it looking like pedal pushers!

    OT though...has anyone found the schoolboy blazer in crosshatch linen to run very small? The size 2 i received fit more like a 0. The other two schoolboys I got in size 2 fit properly. I'm not sure if it's the particular blazer I got or if that item just runs small.

    ReplyDelete
  3. LTeeMarch 7, 2013 at 6:32 PM

    I love the Paley pant too. It's what I thought the "stovepipe" leg style would be.

    ReplyDelete
  4. UnknownMarch 7, 2013 at 10:49 PM

    If I buy multiple items in a hurry in the morning when the sale items update and I checked say twice in a row (to make sure I buy before it sells out), do you think customer service can combine the shipping charges or wave it on one order?

    ReplyDelete
    Replies
    1. AnonymousMarch 8, 2013 at 9:36 AM

      Unfortunately, no. At least not in my experience. I have done this quite a few times...it does seem they push more sale items out during the morning...and I have done 2-3 orders in one day. Even after talking to cs...both via chat and phone...I have never gotten an adjustment or waived shipping fee. If you figure out a way to do it..let me know!!

      Delete
    2. kiwigemMarch 11, 2013 at 10:52 AM

      They have for me. Give it a try!

      Delete

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