If you are stopping by a J.Crew store this weekend to take advantage of the "secret sales", the additional 50% off final sale items (percentage ranges from store to store), or to see some new arrivals in person, maybe you might be willing to share that with us in this post. In particular, if you could share with us a few of the noteworthy items that are available, at what prices, and potential sizes the store is carrying (as well as the store location)- that would be fantastic! Thanks in advance!!! :)P.S. I noticed that many of you have already been reporting sale items (and in which stores) in other posts which by the way "thank you!" :) I really appreciate how helpful we are for each other!
Well, I've already visited JC again today. I know I said I wouldn't, but I decided to return the peacoat I ordered 2 months ago cause it was looser than I wanted it to be. I did however pick up a vest with w/e came out of that return though.
ReplyDeleteAdditionally, the "secret" sales aren't exactly secret anymore now that the have actual signs that say "Additional 50% off sale items", not to mention the new decor with 'SALE' branded all over the windows.
I visited the B&M in Georgetown today. Like many stores, they are offering 50% off sale items and have many "specials" as well: discounts on some cardigans, turtlenecks, trouser jeans, high heel jeans, corduroys, and wool outerwear to name a few. The sale section in this store is quite big; they had velvet ecoles in olive and dark blue, a dozen or so wool fionnas, dozens of pairs of very brightly colored corduroys (mostly matchstick), chinos, wool tuesday trenches, trouser jeans, cashmere sweaters in a few styles, one of the ruffled, silk sleveless tops that has been so popular, wool trousers, tissue turtlenecks, and lots more. Oh, I forgot, DOZENS of sketchbook belles and aviator flats and mjs. There are so many other items I haven't listed!
ReplyDeleteHow long do promotion prices usually last? I want to check out the Melanie and Lea cardigans, but won't be able to make it until the weekend.
ReplyDeletedid anyone else see the dismal retail figures that were released today? jcrew wasn't included in the list i saw, but many other retailers-- from wal-mart to saks-- were. all of them except wal-mart are selling less--in some cases MUCH less-- than they did at this time last year. i expect to walk into a b&m before the end of the year and find EVERYTHING on sale-- and at very deep discounts. the georgetown store, which is usually bustling, literally didn't ring a single sale (at least not that i heard) during the hour and a half i was there. j crew is hurting, ppl! and just when they're trying to re-position themselves as a "luxury" retailer. on the one hand, yea! many more, much deeper, discounts! on the other hand, possibly boo... i was wondering if chronic low sales might lead to a precipitous drop in quality and style, since there won't be much $ coming in to invest in the famous "couture inspired" fabrics and enamel buttons inspired by vintage japanese kimonos circa 1850 or whatever ;). i tease, but then again i LOVE those little details. of course, if i lose my job because of the financial crisis, it won't matter what the prices or the quality at jcrew are, b/c i won't be buying anything! anyway, i wonder, how does the JCA community see this?
ReplyDeleteThis comment has been removed by the author.
ReplyDeletejackie: Walmart . . . right. How does JC relate again?
ReplyDeleteI went to the Jcrew in Palo Alto today hoping to score the chocolate Lizzie driving mocs with the additional 50% off, but the SA said it was full priced even tho online said it was $89.99. :(
ReplyDeleteIf I go to a different Jcrew and they don't carry shoes in the store, do you think I can ask them to order it using the online price with the additional 50%? And with the student discount? :)
jeff,
ReplyDeletePleaSe:) Jackie is just talking store sales in general--she is not comparing JCrew to Walmart!!!
But, let me say...received a cashmere sweater from JCrew with a hole in it this week....it was a $200+ dollar sweater too...
Hi,
ReplyDeleteLooking for a tissue turtleneck in the mint green/light spearmint color ON SALE:) If anyone sees a LARGE please post the store name and I will call and have it sent.
Thanks a bunch:)
Has anyone seen the Juliet midheels or the Salina flats on sale in their store? I'm looking for the bright peacock color in particular, nitty-gritty detail: size 9. If you'd let me know with the store location, I'd really appreciate it!
ReplyDeleteI was in the store in Orlando on Wednesday and they had 50% off Final Sale which lasts through this weekend. There were TONS of Cords, Hip Slung Jeans, High Heel Flare Jeans in *Wrangler* Blue, Bootcuts, University pants, Ecoles, Wool Astrid Jackets, L/S Silky Jersey Tops, and Tees. 407-226-9732
ReplyDeleteI am looking for the Juliet Safari Midheels or Serengeti Midheels in a 10, and a Camel Tissue Turtleneck in Small...PLEASE let me know if you have seen them anywhere...TIA!! :)
Thanks everyone for sharing!
ReplyDeleteI was recently in the following stores and took note...
New Canaan CT store:
-lots of Beaded Shoe T-shirts for $5
-Seize the moment t-shirts for $10-20
-Penelope ballet flats ($109.99 plus 50% off)
-lots of Quincy hobo bags (in emerald green and yellow)
Westport, CT store:
-lots of Blue Astrid Berry Jackets (even size 0!) for $159.99 (I am not too sure about the price, but it was somewhere around there)
-lots of Quincy hobo bags (in emerald green and yellow)
-Penelope ballet flats ($109.99 plus 50% off)
-lots of Lydia solid blouse
- about 6 of the Italian deco-print rollneck silk dresses (from size 6-14)
Greenwich, CT
- high heel flare jeans for $39.99 (plus an additional 50% off)
- lots of Swiss-dot Annette blouse for $39.99 (both in navy and yellow)
- some Italian Deco tanks (the one Michelle Obama wore)
-lots of Quincy hobo bags (in emerald green and yellow)
Oh I forgot to add some more things I saw...
ReplyDeleteGreenwich, CT:
-lots of Sketchbook Roses Belle Skirt (the black and white skirt)
- lots of Cotton taffeta Belle skirt (all colors)
- a few Solid rollneck silk dress
- lots of abstract rose print skirt
New Canaan, CT
- there were about 4 abstract rose print dress (where the bust had the print and the rest of the dress- the bottom half- was black- similar to the design of the Wool flannel golden roses dress)
Anyone shop the Palm Beach Gardens, Fl store? Or Boca Raton?
ReplyDeleteAudrey,
ReplyDeleteThe juliet midheals are on sale in the Greenwich CT location in peacock. So are the salina flats. 203-661-5181.
Wondering if anyone has seen the serengeti clutch at their local store.
Wow, some stores have lots left; was in the Walnut Creek CA store and Pleasanton store yesterday, not much left at either place, mainly bigger sizes. Really picked over, waah. I would love to score a lydia blouse. I am waiting for the paillette cardi to go on sale. Agree that JC should have some more serious sales, saw the report of major retailers hemmoraging, and Banana Rep. having 25% off all for BR cardholders.
ReplyDeleteI have the plum pea coat in a size L that I am willing to trade for a Petite L or sell for price paid. If interested e-mail me at lfinazz1 @ yahoo dot com
ReplyDeleteThanks
I know a couple of you were looking for the navy lydia in size xs. I have one that I haven't worn but I bought it at full price when they first came out. If you want it I will sell for price paid.
ReplyDeleteFFM: LOVE the Holly Golightly avatar!!!
ReplyDeleteThanks Leslie! Audrey Hepburn is one of my Style Icons, and I absolutely love that picture of her...it's a great example of my own personal style, too. :)
ReplyDeletejackie or anony@7:16...
ReplyDeleteif either of you could post a link to those retail articles I would be grateful...I don't have access to American papers over here in the US. THanks:)
FYI: Ann Taylor has 30% off all full price and they're shipping is only $6!!
ReplyDeleteI was able to call my B&M (Houston Galleria) before showing up and they were nice enough to check the shelves for styles, sizes, and colors of a few of the things y'all have mentioned. They put them all on hold for me and I was thrilled to walk away with a wool herringbone Astrid jacket for $50! I wasn't able to combine my extra 10% I received two weeks ago, but am still pleased with the price and think I'll get a lot of wear out of the jacket.
ReplyDeleteI also wanted thank you for all the suggestions and comments you share on here - thanks to you I was able to return a final clearance item as the fit was not as explained to me. I am so impressed by how the situation was handled and never would have spoken up about it if not for y'all!
If any one wants to take advantage of the 30% off at Ann Taylor, you can still use the 20% off codes on top of that. I had a mailer, but the codes are posted at retailmenot.com also.
ReplyDeleteThis morning, I purchased a scoopneck cashmere tee and a darling cashmere cardi with rhinestone buttons. I have seen these sweaters as well as the plum cashmere cardigan with the waist detailing already, and they are fantastic in person. Also, Ann Taylor fully deserves the nod to its cashmere quality it received in In Style magazine. I have some of their cashmere that is on its 6th season.
They have J Crew beat on the cashmere sweaters durability at least!
Fabulousfloridamommy,
ReplyDeleteThere are some Juliet Safari midheels listed on ebay right now in size 10. Not my auction and not affiliated in any way. I was looking for a 5.5 and came across these ones.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=230305354006&ssPageName=STRK:MEWA:IT&ih=013
Some really great deals out there......
ReplyDeleteAlexis-
ReplyDeleteThanks for the CT store comments, I'm off to find some jeans and whatever else sparks my fancy!
Here's the link to an article about plummeting retail sales: http://tinyurl.com/5eull8
ReplyDeleteanon @ 431: ouch! wow, the stories about jcrew cashmere just get worse and worse...
btw, sorry that i don't know how to embed links! you'll have to cut and paste the one i just posted into your browser.
ReplyDeletewho shops the st. louis jcrew? any sales or good items there? i'm on my way today!
ReplyDeleteNot to keep harping on Ann Taylor but while loading up my shopping bag, I discovered they have a feature where it will tell you which stores stock an item if it (or a size) is sold out on-line. Can you imagine if J Crew had this feature!! Cheers to Ann Taylor!! $6 shipping, stackable codes and find it for you feature! Please J Crew, pay attention!!
ReplyDeleteHas anyone else seen the Juliet Midheels on sale in their store? I tried the Greenwich location (thanks Marnie!) but they don't have my size :(
ReplyDeleteChristina- are you size 9? if so, drats, I was gonna call them too.
ReplyDeletespeaking of the Juliets, i'm wearing a pair now- i had insoles in, and blamed them, but the shoes make a squishy sound when i walk. has anyone ever experienced this before? i took the insoles out and it's still happening...
Has anyone seen an ivory elizabeth in xs in their stores? It's sold out online. Thanks in advance!
ReplyDeleteLaura - I'm a size 6.5, usually - the smallest they had was a 7.5, so it's still worth a shot. Can you tell me how those heels run, size-wise? I've found that the sizing in J Crew's shoes is seriously inconsistent...
ReplyDeleteOT but, does anyone have the Simone jacket? They only have XS and S left in the sale section on the website and I have been eyeing this for quite some time. Thanks!
ReplyDeletePeople, I have NEVER paid for shipping from JC - I've either always had a coupon code that covered it online or went into the store to place the order.
ReplyDeleteRude awakening at the RED PHONE last night ... making orders w/ a CS, he failed to tell me the subtotal / shipping cost (only said the total), so I was shocked when I got home and saw the shipping charge on the orders online. Quickly called and was belabored by a different CS that free shipping from the RED PHONE for sale items went away w/ the website upgrade in June. I proceeded to give him several order numbers where I had free shipping from the RED PHONE and didn't even ask for it (all on sale items). He eventually covered it for tonight but said he made BIG COMMENTS all over my account saying it was a one time deal. (Note, I managed to keep my cool during most of this and was not rude ... given I had to spend AN HOUR on the phone w/ him). YUCK!
Then they would not add the student discount to the two orders I made (one for FINAL SALE items so I got the 50% off, and another for EXTRA 30% on items I wasn't so sure about) ... saying only stores have the discretion to combine the coupons, and online CSs could not.
Before you used to be able to get around the shipping charge by adding a FULL PRICE item to your order from the RED PHONE, but they said even doing that they'll just not charge you shipping for that item, but charge shipping for the sale items still. Very annoyed!
My shopping days at the RED PHONE may be over if there is ZERO benefit in doing it (besides if you have FINAL SALE items you want them to match the in-store promo).
Has anyone seen the IVORY penney boucle jacket; I need a size 2 ~ sold out online, boo.
ReplyDeleteJCrewJunkie: My store had 3 or 4 of the Simone coats last night... not sure what sizes, as I didn't really look at them - but I know they had a few. Might be worth calling to see if they have your size! 248-449-6690... depending on which associate you get on the phone, sometimes the names of sale items confuse them - just describe the jacket and tell them it's on the rack with the herringbone fionas.
ReplyDeleteChristina- sorry, I saw above someone talking about sz. 9 and assumed it was you.
ReplyDeleteAs far as I can tell, they are TTS.
I've noticed the squishiness is mostly on carpet- of course this may be b/c the noise from the heel covers up the squishy sound on hard floor. I am not pleased by this! I feel like an idiot! I'm trying to slide my foot more and push my foot into the sole of the shoe, but I've never experienced this before.
jcrewjunkie: I have the Simone and sized down in it from S to XS. It's a little snug in the shoulder/arm area but fine in the torso. The S just added too much volume/bulk. HTH! :)
ReplyDeletexw
If anyone sees a persimmon Clea jacket in size 6, please post the store. Thanks!!
ReplyDeletehow much are the tissue turtlenecks on sale for in the store !?!?
ReplyDeleteJcrewjunkie, I bought the simone jacket and I was rather disappointed with it. The jacket was unlined and the fabric was basically a heavy felt, not at all what I expected for the price. I tried both the xs and small and found the xs to be too cropped and the small to be too boxy. Hope this helps!
ReplyDeleteDoes anyone know if the charcoal berry astrid jacket is available in stores? Also, is it on sale? If anyone sees it on sale or sees the Desert Floral Bauble necklace let me know. I appreciate it!!
ReplyDeleteLadies-
ReplyDeleteAnyone have the serengeti peep toe that is in July 2008 catalog and has narrower heel? Does it also run smaller? or TTs?
I have the SAME squishy sound problem with my Juliets!! OMG--that's interesting that people are all dealing with that! It's annoying!
Does anyone know what's on sale at the Rockefeller Center and Columbus Circle J Crews?
ReplyDeleteCovert5- glad to know I'm not alone- Are you doing anything about it besides trying to ignore it?!
ReplyDeletekalimaire,
ReplyDeleteThe charcoal berry astrid is NOT on sale. Only the blue.
I have the purple and love it! So chic:)
The blue was just too bright and the gray did not show the detail and was a bit boring....in my humble opinion...
Laura-
ReplyDeleteNo--I tried them on and I can hear it. I haven't worn mine yet for extended period but I do love them. They are definitely a little more comfortable than other J Crew shoes IMO. I was hoping it would go away with break in but mine are the buttercup and not going to wear them a ton or anything--just more sporadic so that break in may take some time:(
Also-anyone with Abstract Floral Print dresses in either strapless or black flannel bottom find them TTS? I loved this dress and with 1/2 off $90?? Someone was looking for sz 0 and it is online--go get it! Was it JEFF oh and someone else on the weekly exchange!!??
is the sale section acting weird for anyone else? One time I go and it says there are 28 sale accessories, and then the next time I go, it says there's only 5, and then the next time I refresh, it says 28 again. (I keep going back b/c my kids keep interrupting me)
ReplyDeleteffm
ReplyDeletethey have the serengetti juliets at lenox square atlanta. don't think they are on sale though. also, just an fyi these run 1/2 size larger than the solid juliets (i have these and the black in half size smaller)
Thank you Jeannine! :)
ReplyDeleteLaura - I have the strapless abstract floral dress, and I think it's very TTS. I take a 10 in any dress or skirt that has a straight bottom, and the 10 in the strapless dress fits me perfectly.
ReplyDeleteThank you anon@11:18! Would you suggest a 9.5 instead of a 10?
ReplyDeleteChristina-thank you that was meant for Covert5-I appreciate the feedback!
ReplyDeleteANON 11:18 I wanted to clarify for FFM and others--my understanding is that the Juliet in Serengeti runs 1/2 size SMALLER than the regular Juliets in solid colors. i have spoken to others about this..i think that IS what you are saying but it is not totally clear.
I was wondering if anyone has the peeptoe version of serengeti heels with narrower heel and wondering about fit for his one?? It is on sale $149 and 1/2 off.
^ Not the slingback but the regular shoe with peeptoe
ReplyDeleteCovert5: So then I should look for a 10 in the Safari Juliet Midheels, and not a 9.5, correct?
ReplyDeleteYou probably all know this already, but, if there is something on special (example, wool gabardine dress for $125.00) but not actually in the sale section, they will take the 30% off if you call customer service. I just got that dress and two pairs of the Watson pants for work. VERY excited!
ReplyDeleteAnon at 9:26 ... I have the ivory elizabeth halter, never work still with tags, in a size small.
ReplyDeleteemail me if you'd like it!
labellebea2 at gmail dot com
FFM: I had the Serengeti Juliets in a 9 and had to exchange them for a 9.5. I am still waiting to get them but I found the 9's to be too snug all around. I think in a different post a while ago someone else found that the Serengetis were running a half size small too. I hope you aren't totally confused now by the differing opinions! It is really frustrating with J Crew shoe sizing because in the ballet flats, I find that the 9.5's are more comfortable than my usual 9 and then in the Lucia high heel sandals, the 9's fit perfect. Good luck!
ReplyDeleteFFM-YES--that's the overwhelming majority of feedback I have read.
ReplyDeleteThank you elena m and covert5!!! I will try for the 10 and hope they work out. Does anyone know if they are on sale? The Serengeti Midheels are, but I haven't seen any info on the Juliets...anyone know for sure?
ReplyDeleteI hope I can get some help with 2 items:
ReplyDelete1.) The Berry Astrid Jacket is a boxy jacket. I wear between a 4 and 6 in a jacket. I find that size 4s generally fit tight in the shoulders but okay in the torso. The 6s fit perfect in the shoulders and loose in the torso. What size you would recommend I get in the Berry Astrid Jacket?
2.) Does anyone know what the sale selection is like in any of the 3 Seattle J Crew Stores?
Thanks in advance for your help!
Does anyone know what happened to the Merino Lili ruffle cardi online in the new arrivals section? It was there last nite but could it be that it sold out? Thats really odd that something as simple as a merino cardi will sell out this quickly...
ReplyDeleteFOR REFERENCE-
ReplyDeleteThe Serengeti Peep Toe Heels I am referring to and wondering about size in July 2008 book on page 45. They appeared to be J Crew.com only but a store Alexis named (CT) has them and I thought they looked very cute on the models throughout that catalog--good price on sale $74.50 from $195!
Also, the Penelope Mary Janes are $129.99 (they will match the online price) minus 50%=$64.99 and Juliets except black are $79.99-50%=$40!!!
Uh, just called Greenwich (thanks to Alexis) and they "don't ship sale items". I "should just go online" and order what I want. Huh? This has never happened to me before! I told them this (all three of the SAs they had me talk to), so they are looking for my items "this one time, as a favor."
ReplyDeleteWe'll see what they find...
Has anyone else had this issue??
I may stop in my store to check out the mark-downs, but I don't think I'll be inspired enough by the new stuff to pay full price.
ReplyDeleteFFM-Serengeti Midheel my understanding is they are not on sale
ReplyDeleteUpdate: Greenwich found one of the two items I was looking for and is shipping to me. Thank goodness they were willing to do me that kind FAVOR!
ReplyDeleteOh well, I'm just happy I got the art deco tank for $50!
I have the serengeti peep toe in 7 1/2 and usually I am an 8 in j crew shoes-- got the juliet heels in an 8 and same with the lulu heels-- on the other hand I have the patent leather peep's in a 7 1/2 -hope that helps. the greenwich location ad a few of the serengeti peep toes left on sale
ReplyDeleteI know this has been discussed to death, but I can't remember... will CS still price-match store prices? Or do I have to be calling from a red phone?
ReplyDeleteOT: Does anyone have a promo code for GAP besides the Extra25?
ReplyDeleteI liked the simone jacket (blue one). It's clearly stated that it's a boiled wool, not knitted. I found it true to size and it's very warm, lightweight and not scratchy. If you like boiled wool jackets it's definitely worth a look. The buttons on these are the same as the lea cardigans, except bigger.
ReplyDeleteI have the abstract floral black flannel dress and it's TTS. I love it and want to get the golden roses version as well someday when it goes on sale.
I ran into the shipping with sales items on the red phone issue. I ordered both a regular and a sale price item over the red phone and normally it's free shipping, but this time it's not. It seems to not to be a hard and set policy so make sure you know the shipping price before you hang up!
For some time now, the policy has been that you will be charged shipping if you order a sale item, whether or not you order a full-priced item as well. This policy has been in effect since late summer, I believe.
ReplyDeleteDoes anyone know if the black Juliet midheels are on sale anywhere yet? I know peacock and buttercup (but not black) are marked down, at my normal store. I keep waiting and hoping they'll go on sale but I don't want to miss out. (I'm in LA). Thanks!
ReplyDeleteffm- i am the anon that told about juliet sizing- i was offline for awhile, sorry! to reiterate- i would definitely order a half size larger than your usual jcrew size in the sereg. juliet. i bought the black and sereg. in size 10. the black was falling off while the serengeti fit ! i had to reorder the black in 9.5. hth. they are really cute btw. and comfy (heelwise)re: sale- i have only seen the brightly colored ones on sale in store (lenox). i bought both mine with 20% private sale back in september. i want to get the almond or brown color, too! can you have too many of the same style shoe??
ReplyDeletefabulousfloridamommy: I tried to combine coupons at gap.com yesterday, and it does not allow it. Since the other coupon was for 15% off, it applied the better discount of 25%. I was able to use my free shipping coupon as a luxe cardholder.
ReplyDeletesmarty-
ReplyDeletewell it IS greenwich after all..being a ct girl myself, thats hardly surprising-but i'm glad they found what you were looking for!!
THANK YOU anon@12:52 and Marietta! :) Your help is VERY much appreciated!
ReplyDeleteRE: problem with shoes making squishing noises
ReplyDeleteI had a problem with a pair of flats that made squeaky noises -- they were brand new out of the box. I was advised to use baby powder, sprinkle inside the shoes and dust it around. Voila! Stopped the squeaking. Don't know if it will work on every shoe but it has worked for me. Worth a try.
re: juliets on sale
ReplyDeleteare the almond and brown on sale too??!!(i thought it was the brights only yellow, teal, red) i want them. please let me know! $40? yay!
FFM: Same here. Had the Serengeti Midheels in size 6.5 and had to return for a 7. HTH.
ReplyDeletejcrewjunkie: Thanks for the information! How are they comfort wise? Do you wear them a lot? I have a new outfit in mind...HG Jackie Cardigan, Bright Fuschia Victoria Cami, Brown Wide Leg Pants, Serengeti Belt...now I just need the shoes. :)
ReplyDeleteHas anyone been to any stores in the Atlanta vicinity? I'm wondering about the sale section, but I'm not making a 2 hour drive without some idea of what the selection is like first! Thanks for any input!!!
ReplyDeleteAnon @ 12:56...LOL! You're right, I guess I should've known! I had better luck calling stores here in CA, but that's not always the case. Anyway, thanks for making me laugh!
ReplyDeleteOk...just found out: The Safari Juliet Midheels are STILL $225. The Serengeti Slingbacks are on sale for $139.99...has anyone seen them at your B and M?
ReplyDeletecan someone tell me what is wrong with the website? I used to enjoy shopping at jcrew.com and now that has become virtually impossible....argh
ReplyDeleteRe: Juliet heels
ReplyDeleteTry the store in Pasadena, ca. I was there yesterday and the had some in yellow and peacock, esp larger sizes like 9 or so...
Re:charcoal astrid is not on sale...
I purchased the silk taffeta rose skirt and a pair of wide legged university pants, each for under $50. Love them!
A bit off topic lady, but I am sure you may appreciate me sharing that SEPHORA is offering 20% discount online. Check it out. Thank you the host for sharing and all of you.
ReplyDeleteQuuen B
"This year we are pleased to offer once again our Friends and Family discount online from November 6-10, 2008. Our Friends and Family can shop on Sephora.com and receive a 20% discount at checkout by entering FF2008 in the promotion code box. Please forward this to your friends and family today!
sara: I just placed an order I had no problems.
ReplyDeleteFFM-LOVE AMY AT YOUR STORE!! She just got me several items 1/2 off through catalog--Penelope Mary Jane, Fleur Peeptoe heel, 2 Hip slung jeans and wild berry Jackie all for $273 including tax and S/H!! That's almost the price of one Fleur pair of shoes (not that the retail price isn't absurd!)Thanks!!
ReplyDeleteAnon @1:44: You are welcome, and I agree that Amy is absolutely FABULOUS, as are all of her Managers and SA's!!! Congratulations on all of your purchases! :)
ReplyDeleteI really want some high heel jeans........size 30 in the "Wrangler" wash...they are $75 online do store have them for less??
ReplyDeleteTHanks
Julie
to anyone that visited the georgetown b&m, do you happen to notice their selection of size 0 and XS in the sale section. thanks.
ReplyDeleteJulie, they were $49.99 or $59.99 with an extra 50% off at my B and M in Orlando. 407-226-9732 I'm pretty sure they were the lower price but can't remember for sure.
ReplyDeleteI am thinking about going to check out the matchstick cords. Does anyone have any info/comments on their fit/quality? Are they still on promo in stores? Online they are back at full price. Also are the tissue turtlenecks really shear?
ReplyDeleteThanks!
Hi ladies and gents, I visited the Michigan Avenue Chicago store (love the sales reps there BTW) and the sale stuff is unremarkable. Lots and lots of pumpkin-colored cords and the muted-orange Astrid suiting trousers.
ReplyDeleteIn store promotion, though, working checking out- Sherpa Fleece Hoodie, $49.50.
Question for all you JCAs...didn't the skinny patent leather belt come in peacock at one time? I swear I saw it in multiple stores but never bought it. Now I really want it and it's sold out online and in my store. I tried doing a "we'll-find-it" but CS says they can't do it because the color doesn't come up in her computer (nor do the olive green or other colors I know it came in). So, my questions are:
ReplyDelete*Did this belt really exist in peacock or am I crazy?
*If it did and you see one at your B&M in a small or medium, can you let me know??
Thanks!
Does anyone know if the buttercup Juliets will pair well with the double serge pencil skirt in the bronzed ochre? I'm thinking the buttercup might be too bright but I'm not sure. Also, does the buttercup work with any of the honey glaze pieces. I have a ton of honey glaze.
ReplyDeleteYou're not crazy! A friend gave me the skinny patent leather belt in peacock for my birthday last week... Not sure how long ago she bought it though.
ReplyDeleteSmarty - Not sure which belt you are looking for. But I saw the "metallic foil skiing belt" in bright tide, which looks turquoise (to me) in the catalog. Item #11107T. Hope this helps and is the item you are looking for. If it is I saw some last week at the j Crew Scottsdale Kierland location.
ReplyDeleteLadies, thanks for your responses! I also found this on the site:
ReplyDeletehttp://www.jcrew.com/AST/Browse/WomenBrowse/Women_Shop_By_Category/shirtstops/classicshirts/PRDOVR~87699/87699.jsp
If anyone sees in their store, please let me know. TIA!
Sorry, I'm bad with the links. When you look at the slim stretch (button-down) shirt, the peacock belt is shown. It's item number 98093, in case anyone finds one!
ReplyDeleteiheartjcrew
ReplyDeleteGo for it--the buttercup is not exact honey glaze but it does work. They show shades of it or vice versa the honey glaze shoe with the yellows and acorn etc. all over the place in the catalog. Great pop of color with more outfits than u think-very versatile! Just have to be a bit adventurous and they will be fun--esp. for $40!!
Peacock belt--is not figment of your imagination. Just gone. It is in the catalog that has the girl wearing the clea metallic skirt, serengeti tank and grey cardi on front (no date on this one)p. 61. It's a eraly to mid Fall catalog
Has anyone had any luck with CS price matching the Juliets that are on sale from the red phone in your B&M?
ReplyDeleteOT-
ReplyDeleteHow many people are dying to have their Victoria Ruffle silk blouse do that "ruffles perfection" thing as shown in the brand new Nov catalog in Navy p.55
I really want my pleats/ruffles to look like that--not flat. Do you think you have to press it that way??
anon 3:42-yes $40
ReplyDeleteAnyone been to the Oakbrook, IL store lately? I am planning to stop by this weeken to check out the sale section. I would really like to place a red phone order, though, and get the 50% off on sale items from the website, in the tall sizes (and not pay the insane shipping costs!)
ReplyDeleteAlso, has anyone here used their student/educator discount on top of the 50% off sale?
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteRe: victoria ruffles- You have to steam them that way. Just fold them over and steam directly over them with your iron/steamer and they'll perk up.
ReplyDeleteI hit up my local B&M this afternoon. Wow...did I make out like a bandit. Sale was awesome...got tons of Holiday shopping done. I got my husband fleece lined zip hoodies for 25 bucks, scarfs, and a few cute small leather goods and jewelery as gifts for friends...I picked up a pair of the high heel flare jeans for 15 bucks!!! (I have two pairs and love them). I got 600 dollars worth of stuff marked down to 269 and then with the 50% off sale, I got it all for 136 dollars!!! WOW!!! I also recieved the new catalogue and my favorite sales associate helped me order the new Tissue Sequin Tank in black and the Wool Jersey Satin Trim Tank in Dark Fog. I will post reviews of these items. The SA who helped me recommended that I order a size down because they run big.
ReplyDeleteI used my student discount twice at 2 different locations and didn't have a problem. Love getting 65% off of sale items.
ReplyDeletere atlanta stores merchandise:
ReplyDeletethe lenox store had 6-8 sketchbook roses skirts all sizes, lots of navy lydias, a few bright (orange yellow and few green)cashmere tees, bright cords, ecole herringbone jackets, same old stuff except the belle skirts. imo not much to drive here for. i would call them if you are looking for something specifically and they can check for you. haven't been to the stores recently.
Crew Girl in Canada. I bought the Astrid jacket in blue in the size
ReplyDelete6. I too wear between a 4 and 6 for J Crew coats. Since I had bought the velvet blazers this year in a 6, I went w/the 6. I found the 6 in the Astrid to be too big in the chest/torso. I called J Crew customer service to get one online. They aren't on sale online, but they will price match the stores if you give them the #/name of the store where they are on sale. I ended up getting the size 4 for $93 (inc tax). It won't ship until 11/24th, because it is backordered. I am not returning the 6 until I decide which fits better. I may have to take the 6 in for alterations if the 4 is too snug. It is an awesome jacket. Hope that helps.
I think I posted this already but did anyone else see the Lili Merino ruffle cardi online in the new arrivals' section? Did it sell out this fast?
ReplyDeleteHi again,
ReplyDeleteI’m writing on a few threads today so please bear with me. I just picked up a few items @ %30 off online. I got a good deal, but I’m also interested to see what’s available at a B&M.
Mostly I’d like to see if anything is on the %50 sale rack as fellow aficionada’s have mentioned. Also hoping I can find some of the outwear in stock so I can get a feel for the pieces. I would really like to see any & all styles in the wool double cloth. I bought a Tulip coat last week (30% off seemed like a good deal – who knew hey would have an additional price break?) that I need to return. The coat fits well… I’m just not into the sleeve details. So, I’m hoping to get a Lady Day & would like to see the colour options. It’s a little easier to look for myself instead of getting tangled in one of those “Is it a blue- red or orange-red” conversations with the folks on the phone. That said, I spoke with a very helpful associate who gave me some measurements for comparisons. Hope they might prove useful to y’all:
# 9795 Tulip P6
Bust 37 Waist 33.5 Low hip 40.5
Shoulders 14.75 across
Sleeve 30.62 center back to cuff
#79205 Lady Day P6
Bust 36.75 Low hip 40.5
Shoulders 14.75 across
Sleeve 30.62 center back to cuff
Reg6
Bust 37 Low hip 42.5
Shoulders 15.75 across
Sleeve 32 center back to cuff
P8
Bust 37.75 Low hip 42.5
Shoulders 15.5 across
Sleeve 30.62 center back to cuff
#96915 Plaza P6
Bust 37 Waist 35 Low hip 42
Shoulders 15.25 across
Sleeve 30.62 center back to cuff
I went & bought the Plaza in Camel as it seemed a good neutral. I plan on buying the Lady Day in Dark Poppy if it’s a good clear red & have Chocolate as my safety choice. Anyone have either the brown or red? Most of my clothes are pretty conservative colours; greys, blues, maroon, & dark green. I’m hoping the coat will make a good signature piece without going too far out of my comfort zone. Any suggestions would be gratefully appreciated!
Thanks,
Heather:D
If anyone is looking for the bright blue berry astrid jacket there is a size 4 at the B&M store at The Shops at Mission Viejo in Mission Viejo, CA. Its $179 plus 50% off.
ReplyDeletesmarty - yes it does, and I just saw it in my B&M in medium about a half hour ago.
ReplyDelete518 456 5902
Good luck!
Hi again, again,
ReplyDeleteUmmmm I'm not sure if this helps, but I found the Lilli cardigan for Anon 11:54. If you search the site for merino & select the women's section it pops up. Also found it by searching for #10567. I know, that's a rather weird # for a ladies sweater. However, it works (for now) hopefully you'll be able to access the page. I often find stuff by playing around with a variety of key words in the search field. I'm sure that the tech folks have an explaination as to why things can be found there & not elsewhere. I'm just happy to find whatever I'm looking for :)
Hope that helps,
Heather:D
Burlington Mall sale section has nothing - anyone know about the other stores in MA - like Northshore mall? Thanks.
ReplyDeleteThanks Marnie! Will give them a call ASAP.
ReplyDeleteJust called and there are no Salina flats in peacock in my size. Oh, well. I think knowing about these sales-- that the non-black color Juliets are on amazing sale in the B&M-- deters me from buying online when they're all still full price. Same theory goes for everything else...
ReplyDeleteaudrey,
ReplyDeleteYes, I waS going to buy 5 items online today and when I saw what great deals people can get at the stores I said, FORGET IT! Even though I don't have a store nearby just knowing that I could save about $125 IF I did just made me too mad...I am holding out for better online prices...and if not, oh well. JCrew's loss...
iheartjcrew - you don't get 65% off when you use the student discount w/ the sale. You get 57.5% off. Do the math.
ReplyDeleteRockefeller Center has an additional 50% sale items for both men and women.
ReplyDeleteWomen:
- Cuffed Trousers
- Wool Blazers
- Color cord pants
Men:
- Vintage Tees
- Vintage Slim Jeans
- Some button down shirts
- Slim chino pants
- Hoodies
Boston had 50% off. There were lots of skirts (roses, taffeta, cords, and various wool ones), some cords, a few fiona and herringbone jackets, leather boots and shoes, and wellies. Lots of chinos and tuxedo-stripe lounge pants.
ReplyDeleteSome of the sale items I wanted were not there (I need petites!) so I picked up the red phone.... BUT the CS rep said they would NOT honor the 50% off! I have been reading this blog a lot, and I thought they would honor additional markdown if I caleed from the red phone. Is this happening to other people?!
The Palo Alto, CA store had the 50% sale but everything was picked over with same old same olds. They didn't have anything new or different, disappointingly. Even with 50% off, I didn't see anything I wanted to try on. I did see a bunch of skinny patent leather belts, for someone asking about them. Not sure about colors though ... :)
ReplyDeleteHeather:D: Thanks for the information. I was actually looking for the Merino Lili Ruffle Cardigan but I found it the way you said to type in the keyword in the search section. It works! Now I can hopefully other things that seems to mysteriously disappear from the web a few days after showing its in full inventory.
ReplyDeleteFor Covert5,
ReplyDeleteBetter late than never but I wanted to respond about the Serengeti Peep-Toe heels. I have these in 6.5 and normally wear 6.5. They are TTS but perhaps just a TINY bit tight when I first put them on. They seem to stretch out during the day. They are actually pretty comfortable too. I get lots of compliments on them, so go for it!
Hey!
ReplyDeleteI just wanted to say, "THANKS!" to all who share this information so generously! My closest B & M is about an hour away, far enough that I will not drive there after working all day, and my weekends are busy with grad classes. I really appreciate the insight about the HUGE discounts! A pair of high-heel jeans and a silver crest tee are both being shipped to me for around $35, with the 50% off and educators' discount! YAE! I buy SOOOO much online, and I know that I am paying more than I should. Ya'll who live close to a B & M are L-U-C-K-Y!!
Thanks!
Athena
Crew Girl in Canada: I went to the Bellevue Square store earlier today and they had lots of tee's, a rack of jeans, lots of belle and taffata skirts and a small section of jackets and dresses and lots of cashmere sweaters. They had lots of juliet midheels, ballet jelly flats, a few pairs of Penelope flats and mary janes. HTH! Also, I was told a few months ago that the downtown Seattle location does not have sale items because they are remodeling and the space is limited. I'm not sure when that will be done.
ReplyDeletesmarty -- the Michigan Ave, Chicago store has the peacock belts in stock.
ReplyDeleteanyone been to any dc/nova j crews? worth the trip??
ReplyDeleteJust to confirm: are all Juliet midheels except for black on sale? Thank you!!
ReplyDeletegg
In response to the Q about NoVa B&Ms - I stopped by the Tyson's store last night but wasn't overly impressed, the sale section was pretty picked over. There were a some matchstick cords, some Penelopes and buttercup Juliet midheels, a good selection of accessories/socks/headbands, a few wool fionas, but that was about it. I got a sweater for the boy, some socks, and a pair of the Lulu peep-toes in burnt sienna for my sister (they were out of my size unfortunately).
ReplyDeleteChristina - I saw buttercup yellow midheels in San Fran. I think they were $69.99 + 50%. That was yesterday. Serengeti midheels are not on sale.
ReplyDeleteLaura - I don't know what to do about squishy shoes. That drives me nuts. I'm sure if you Google info, there is a solution.
caliglam - Still haven't seen the Ivory boucle Penny in stores. I was in WC today and they didn't see it either. I tried on the 2 and 4. I was kicking myself for not having ordered a 2. I can fit a 2 and it looked great buttoned up, etc... and looked like a blazer. The 4 also look great but created a little more of a jacket look, which is what I wanted. I'm happy I got a 4. Will post when I get it next week.
Re: price-matching via red phone...
ReplyDeleteMy sister went into her store today (one of the ones in southern CA) and ordered the Juliet midheels in peacock for me, via the red phone (after calling around, I could only find my size in one store, and they said they wouldn't be able to charge and send them over the phone??). The rep she spoke to told her that they are allowed to price match the store's sale price, but that they are NOT authorized to give the additional store discount (50%, in this case). He fought her on it, but when she continually reminded him that she had been told by more than one sales rep (both in the store, and on the phone) that they WOULD give her the extra 50%, he agreed to do it. He told her repeatedly that they are NOT allowed to give the additional store discount, and while there is still some confusion among reps, it will not be something they'll continue to do in the future. So, it seems like if you get the right customer service rep, they will give you the additional store discount - but probably not for much longer.
This seems more than a little ridiculous to me... given the INSANE price discrepancy between store and website (the shoes are still $198 online, but only $39.99 in store) it seems unreasonable that they wouldn't honor the store price (given that they still have ALL SIZES and ALL COLORS in stock online)... hopefully they'll rethink this policy in the future!
anon @ 9:33 - how much were the lulu flats? TIA
ReplyDeleteI just came from the Georgetown, DC B&M tonight, and in the final sale, they had a lot of the sketchbook skirts in a variety of sizes, the Astrid jackets (wool twill in camel, wool herringbone in black, the red floral with ruffles), a lot of cashmere femme sweaters (in a lot of colors and sizes), a few Lydia's (mostly in L and red), high heel flares (in a lot of different sizes), trouser jeans (a lot of sizes too), and a variety of shoes (Lulu peeptoes in honey glaze and burnt sienna, sizes 6 1/2 and 71/2 mostly - 129.99) , Penelope flats (79.99 I think), one pair of tweed ballets (not sure if they were the Luxe ones as on the website and in size 9, I think, Long Beckett leather high heel boots in brown and black in 229.99 I think), the different pins (faux quartz star, jet star, clear sun for 29.99). The prices are still not including the 50% off. There were also a lot of charcoal wool Fionas and two or three sweet potato ones.
ReplyDeleteOn promotion were the merino Lea cardigans (69.50 as on the site), tissue turtlenecks (29.50), merino turtlenecks (59.50 as on the site), different Academy pants (99.00).
Has anyone seen the fiona jacket in sweet potatoe in their stores? And if so, how much is it? Thanks!
ReplyDeleteHi JCAs - Just want to thank you for the info on the peacock skinny belt...it was my lucky day! I went into my B&M and they had about ten of them in that color, despite being sold out previously! Yippee! I do appreciate all the replies, though, about your own local stores that had them.
ReplyDeleteAs for sale stuff in my store (San Diego), not too much. They did have two dream silvie dresses, both gray, one S and one L. Marked down to $50 with the 50% off. They also had one abstract watercolor dress (black on bottom, atlantic print on top) that I think was a size 6. Other than that, just the same stuff everyone else has been seeing.
Re: Price Matching over the red phone - I find that if you ask the store associate to request a match for you, the CS rep is more willing to do so. Every time I've done that they've honored the store promo.
ReplyDeleteHas anyone been to the J.Crew in El Segundo or Brea, CA? South Coast Plaza has a very very limited number of sale items (mostly accessories). However, I was lucky enough to score the juliet heels in peacock for $40
Does anyone know how the Lulu peeptoes run? I am usually a 7 or 7.5 in JC shoes...
ReplyDeleteGreen_dino: Just went to the El Segundo Store today. Lots of sales items, but not a lot new items added. Went to the Brea one on Tuesday. They have better selection, but I didn't find new items. I did pick up one of the last Tartine sweater for my mom for $35. What are you looking for?
ReplyDeleteSmarty - I went for the Lulu in 7.5, which is more or less TTS for me as it's comfortable but it doesn't slip off my feet. I have to do a 7 in the Fleur shoes.
So is the Juliet heels in Blanched Almond on sale at retail too?
Anon @ 11:20 - Thank you for the info. The funny thing is that I am not really looking for anything in particular but the 50% off is just way too tempting!! Did you see any skirts?
ReplyDeleteI recently discovered the El Segundo store and love it b/c it's not as crowded as the other ones. My bf and I have a routine - he drops me off while he goes off to the Toyota center to play hockey =) I also like that there is a BR and Anthropologie right next door.
Anon @ 11:20 - Forgot to mention that the juliet heels in almond were still full priced as the South Coast store as of yesterday.
ReplyDeleteI did not have a good experience calling the Orlando store. They refused to place a red phone order for me. Doesn't seem like their service is very consistent.
ReplyDeleteI called another store that I've had good service in and not only were they tremendously accomodating about placing the order, I got the extra 50% off on all sale items regardless of whether they ended in .99 or .50, plus free shipping on the catalog order, plus free shipping on the sale items coming from the store. It was a fantastic experience and I am so excited about the stuff I found that I thought I had no chance of ever finding, let alone at these prices.
Definitely use a keyword or the item number to search and you can find and order lots more stuff on sale from the website. I got some pants that I haven't seen on the site since last May!
Anon @ 12:24 AM - Do you mind if I ask what store you called?
ReplyDeleteGreen_dino: I saw 2 abstract rose print skirts at the El Segundo store, and a few of the cord skirts. I seem to remember a couple of the belle cotton skirts too, but their best selection are for the tops and jackets. They also have 2 leopard print tartine sweaters, and tons of the wool fiona and velvet ecoles.
ReplyDeleteThere are a few dream tie cardigans at the Brea store, and a lot of the matchstick cords in very bright colors. Tons of the cuffed chino pants in khakis.
I generally check out the Anthropologie and M. Federic stores at the El Segundo Plaza during the shopping run (and then hit the veggie grill closeby for sweet potato fries for lunch).
I called the Pasadena store and found out that almond is full price, but if anyone cares, they have the yellow juliet in 7.5. I have too many yellows, and was tempted by the peacock.
I just stopped by the Costa Mesa JC and they had the cardigan and crewneck cashmere sweaters at $99 and the turtlenecks at $125. Make sure they charge you the promotional price. They were charging me full price when it had a promotional price. :)
ReplyDeleteEveryone has GOT to love jc and their bullcrap sales policies. But then again, that's what happens when you have such a big corporation. Too many chiefs and (some) half brain indians...
ReplyDeleteAnon @ 12:34 - Thanks for the details on their sale items. I will be sure to stop by =)
ReplyDeleteto anon@4:32 a.m. on 7-7. I saw mint tissue tees at the Palm Beach stores. The number is 561-630-8506.
ReplyDeleteanon @ 7:18pm
ReplyDeleteI was given one discount for 65% as it shows on my receipt.
Melissa - I live in St. Louis. I went there this past Wed., and I did not see much for sale there at all! Let me know if you feel differently!
ReplyDeleteMelissa - I went to the Galleria JC this week and they did not have anything on sale! The Plaza Frontenac one may, but they never have as many things on sale as it seems like the other JC stores do (according to what I read on here). Let me know your thoughts.
ReplyDeleteiheartjcrew -
ReplyDeleteSounds like you were lucky. That is not how they are supposed to apply stacked discounts. % off are not additive, they are multiplicative. Each discount comes off of the result of the previous, not off of the starting price.
Example: $100 * 50% off = $50
Extra 15% off of $50 = $7.50
Final price: $42.50 (a 57.5% discount).
-A different anon
Any of you visiting a store this weekend, can you please keep your eyes peeled for the abstract rose print strapless dress in 0? It's been on the website off and on but each time I put it in my cart it disappears. My store never carried it. If you spot one, please put it on hold and comment here or email me at mrsnonia@aol.com. Thanks!!
ReplyDeleteSmarty:
ReplyDeleteI just got 2 pairs: pink and yellow. I am 8 and they fit TTS. Very comfortable. Wore both pairs already.
I used to be 7.5 before baby, not anymore.:)
Baltimore and Chevy Chase Galleria stores are picked over; virtually nothing left on sale. Few items that are there are in L and XL sizes ( graphic tees, painter tees, few fiona jackets); no shoes or jewelry. Not worth a trip! No new merchandise on the floor either.
ReplyDeleteHas anyone seen any of the bauble necklaces on sale? Any great jewelry deals? Thanks.
ReplyDeleteCopley store looks picked over. There are some Metallic Cloque jackets, fionas, donegal tweed jackets and matchstick cords.
ReplyDeleteI found my size 9 bright peacock Salina flats... total was just under $50 with tax and shipping. (Yes-- $8.50 shipping! C'mon!) The people that I spoke to along the way were really helpful though, so I can't complain much. They're still 99.99 on the website. Blargh.
ReplyDeleteSeriously, how does JCRew stay in business with all their varying practices...I can't believe all the variations of discounts and service experiences I have read on this blog over time...WOW!
ReplyDeletegreen_dino: forgot to mention, the El Segundo store also have a lot of the tuxedo sweatpants in ivory, and 3 in grey (medium only).
ReplyDeleteWhat goes with the peacock colored shoes (juliet or flat)?
Well, J Crew stays in business because despite the varying practices, if you know what to look for, you can get quite a bargain on stuff. Plus I think their style is unique without going overboard. I like anthropologie for instance, but not many of their stuff is really wearable for work, and Ann Taylor/Talbots is too matronly.
I just visited the farthest of my local stores (the Somerset Collection store in Troy, MI), and they have TONS on sale. A few abstract rose skirts, lots of belle skirts (only a couple in grey, size 4), lots of cord pencil skirts (grey and the brighter pink), the cashmere femme sweater in navy and heathered plum ($119.99), cashmere long-sleeve tee in a bright lime green, all/most sizes of tartine cardigans (light pewter, yellow, a medium shade of coral-pink), herringbone fiona in the dark grey or acorn kind of color, velvet ecoles (can't remember the color selection), penelope and salina flats (mostly 7s and 7.5s), a few rollneck silk dresses and dream silvie dresses, tons of pants and jeans... also lots of mens stuff, though I didn't really go through it all. All sale is still an additional 50% off there as well.
ReplyDeleteanon 2:05 - The posts that you read here are only a small representation of JCrew's customers, and negative experiences get written about more than the positive ones.
ReplyDeleteIf this is just a small rep. of JCrew customers then imagine all the problem orders that go on that we don't hear about...
ReplyDeleteI see lots of positive experiences on this blog as well as negative but when negative things do happen JCrew seems to really mess up royally.
I have shopped exclusively online for 15 years b/c I live in a small town. I have had more problems in the 7 years I have shopped with JCrew than any other company...and I do A LOT of online shopping!
Quick question- I've found a pair of Juliet heels in my size in the color I want. The store was busy, but is gonna call me back re: shipping.
ReplyDeleteMy question is I already have a pair which I have worn. I was going to return the new pair with my old receipt and pocket the difference. They're not going to mark the new shoes in some way which would preclude me from returning them are they?!
Oh, also after wearing the shoes for a day the squishiness mostly abated.
Laura, there is no way for them to tell. I have done this many times with items I have purchased at full price or close to full price and then re-buy and return with the old receipt.
ReplyDeleteI don't care if they think it's wrong. In the end, I get the same items and save some money.
ok, good. I just called another store and ordered them for $50 including shipping. I've done it before with clothes, and wouldn't do it with shoes I've worn, but if I can save $150 then I will!
ReplyDeleteanon 5:29 - They know know they read this blog too, now watch the return policy change.
ReplyDeleteI meant they know now not know.
ReplyDeleteanon 4:54 I had many problems when the system changed, but since then I had zero problems and I have ordered online lots..too much actually, everything was perfect. I still would not preorder or backorder anything though it is not worth the aggravation.
ReplyDeleteI think that people buying and returning when stuff goes on sale is a big reason that J. Crew instituted the 60 day return limit a few years ago.
ReplyDeleteAlso, I don't think they need to read this blog to spot stuff like this. They are a multi-channel retailer. They do database marketing and so know a LOT about their customers. I am sure they track the redemption of coupon codes, etc. and if the usage of a coupon is such that they don't get the expected promotional return, they know to yank that coupon or vary the terms, etc.
There is software that can help retailers track excessive or abusive return patterns. I have no idea if J. Crew has any kind of return tracking system, but I am sure if it becomes a problem for their business, they will figure out a way to address it. Some stores flag abusive returners and won't let them return anything.
I am sure that they have a tracking system most retailers do.
ReplyDeleteThis blog has had many comments from JC staff so they read this blog.
I am sure that Laura is not an abusive returner.
ReplyDeleteAnd with the holidays coming up, there are bound to be returns from people buying gifts that the didn't give because they found something better to people returning gifts they did not like.
If you have a receipt, the store can not deny you a return.
And I am big J.Crew shopper. I have spent a lot of money on my J.Crew card.
And 60 days is a big window to return things. By that time, most of the items have gone on sale.
ReplyDeleteThey do have a price adjustment policy, but it is only within 7 days and the item has to have been purchased at full price.
So why not get a deal if you can?
If you buy an item at full price and then love it and later find it on sale for almost 60% off, that is huge savings.
I found Pembridge-dot pencil skirt runs very small. It is better to order size up. It is paper thin and is more like a skirt for S/S season.
ReplyDeleteThe shop near my place still offers 50% off.
ReplyDeleteCashmere femme sweater in various colors and sizes @ $119 + 50% off
Taffeta A-line skirt in taupe, pink and beige @ 99 + 50% off
Boots cut cord trouser @34.99 + 50%off
Dream ruffle herringbone cardigan @ $89.99 + 50% off
Sequin argyle cardigan @89.99 + 50% off
Tissue turtleneck is now $29.5 (regular price $39.9) at B&M shop.
ReplyDelete60 days is a wide window, if J Crew notices alot of returns after an item goes on sale the return policy will be less liberal. Remember abuse was the reason way JC changed their policy about stacking discounts for educators.(Not saying educators were abusing discounts).
ReplyDeleteHi, I'm anon 6:22 pm.
ReplyDeleteJust wanted to clarify that I did not say that Laura or anyone else was an abusive returner - J. Crew can set its own standards for what is acceptable.
I am sure J. Crew does read this blog - most companies keep an eye on internet commentary about themselves, but they don't need this blog to spot patterns in returns and promotion redemption. I am sure they have extremely sophisticated software to track whatever they want. Direct mailers have been tracking the "lift" in sales that they get after a mailing for ages - this kind of stuff has only gotten more sophisticated.
When an individual spots any kind of loophole in a policy or promotion, and the use of that loophole starts to affect J. Crew's profits, you had better believe that they will take action to close it. We are seeing this now, aren't we, in the tightening up of what used to be pretty liberal return/adjustment/promotion policies.
I will post again with some info about return tracking software.
If you have a receipt, the store can not deny you a return.
Not sure what gives you this impression, but this is not true.
I once researched a job with a company that made software for retailers and I was amazed at the kind of stuff they could do. Here is an excerpt the website of a company that makes return tracking software. I know nothing about the company and I know nothing about what J. Crew uses, but I want to point out that this issue is a big problem for retailers.
ReplyDeletePosting to educate and because I think this topic is interesting.
**************
Why is the Verify-1 Technology Important?
The retail industry is currently experiencing a significant fraud and abuse problem. Retailers are losing more than $15.5 billion/year due to return fraud/abuse.
Verify-1 is designed to identify the one percent of consumers whose behaviors mimic return fraud or abuse. Without this system, retailers are forced to create stricter policies such as “no receipt, no return,” or raise prices for consumers to offset the losses incurred from fraudulent returns. With TRE’s technology, retailers can extend more liberal return policies while still taking a proactive approach to curbing the problem.
How Does the System Work?
When a consumer wants to make a return, a retailer will swipe the individual’s driver’s license or government-issued ID card to make an identification of the person and his/her unique return behavior. As customers return merchandise, the system compares variables such as return frequency, dollar amounts and/or time against a set of prescribed rules that form that particular retailer’s return policy.
Why is the System Important for Retailers?
Verify-1 optimizes net sales, and reduces the return rate and shrink.
A certain percentage of returned merchandise must be discounted or discarded in order to sell it. For example, out-of-season clothing may go directly to the sale rack after being returned, while returned lingerie apparel may be discarded for health reasons. The retailer also loses restocking time, which is time an associate could be spending with a consumer on a new sale.
By reducing fraud and abuse, retailers will also be able to reduce internal employee theft and shoplifting.
What are the Reasons Why a Consumer Would be Denied a Return?
...Refused returns generally fall into two categories. First, returns that break the retailer’s basic return policy, such as a return without a receipt, a return after the allowed return period, or multiple returns beyond the quantity of returns allowed by the retailer within a given period. Second, returns that make your overall return behavior indicate return fraud or abuse.
What are Some Examples of the Return Fraud and Abuse Problems?
• Wardrobing or renting: Buying merchandise for short-term use with intent to return, such as video cameras for weddings, big-screen TVs for a SuperBowl game or a dress for a special occasion
• Employee fraud: Returning stolen goods assisted by employees for full retail price
• Receipt fraud: Using falsified, stolen, or reused receipts to return merchandise
• Returning stolen merchandise: Shoplifting with intent to return for full retail price
• Price switching: Putting lower priced tags on merchandise with intent to return for full retail price
• Price arbitrage: Buying differently priced, similar-looking items and returning the cheaper one as the expensive item
What Factors Does Verify-1 Use to Determine if a Retailer Should Accept a Customer’s Return?
This varies from retailer to retailer. The factors that Verify-1 may use for a given retailer include:
The frequency of your returns
Return dollar amounts
Whether your return is receipted or non-receipted
Isn’t Making a Return or Exchange a Right to Which Consumers are Entitled?
No, returning merchandise is a privilege granted by each retailer to its customers, and it differs according to each retailer’s approach to the market. Depending on state law, retailers are required to post their return policies, but they are not required to accept merchandise returns.
If a Consumer’s Return is Denied, Does That Mean He or She is Committing Fraud?
The vast majority of consumers are neither fraudulent nor abusive. Being denied a return does not imply that the consumer has committed fraud or is habitually abusive; it merely means that the consumer has requested what that specific retailer considers excessive returns.
If a Consumer’s Return is Denied, Does that Mean He/She is “Blacklisted” From Making Future Returns?
Verify-1 does not blacklist consumers in the sense that they are prohibited from ever making returns at all retailers. The system may prevent a consumer from returning for a period of time at a particular retailer, but if that consumer reduces his or her return activity the system then allows the consumer to make returns at that retailer.
Some retailers have lists of consumers who have abused the retailer’s return policies or committed fraud. If a retailer does not wish to do business with a consumer that the retailer has identified as abusive or fraudulent, TRE will help the retailer, at its request, to implement its policy by denying returns by that consumer at that retailer.
What Constitutes Fraud? What Constitutes Abuse?
In general, return fraud involves stealing or forgery. For example, a person might return stolen merchandise to make money; steal or falsify receipts to enable excessive returns; or use merchandise returns to convert bad checks to cash.
Abuse occurs when a person purchases merchandise without intending to keep it. An example of abuse is renting (also known as “wardrobing” when it involved clothing). Renting occurs when someone purchases merchandise without intending to keep it, uses the item and then returns it.
I am definitely not an abusive returner. I bought something legitimately for, what, 75% off regular price? I bought it at the prices they instituted. And with it being final sale, I take the chance on not being able to return it. I would never return shoes or clothes that had been worn, but me buying something because I'm afraid my size will sell out, not wearing it/using it until it goes on sale then exchanging it is not cheating the system, IMO. And, people have been doing this for years! J Crew isn't gonna suddenly realize it because I post a question on a blog. If they don't place all items in the stores (my B&M never had these shoes) then many people have to buy something to try on before buying. And with their stupid constant Final sales, you often have to buy full price so you can have the option to return if you need to.
ReplyDeleteA few ?s on the Juliets?
ReplyDeleteAre the only colors on sale the peacock, buttercup and poppy? What about pumpkin? I assume the more neutral colors are still FP?
Has anyone seen Poppy in stores? It seems as if Peacock and Buttercup are all that are available.
J.Crew employees:
ReplyDeleteBefore tracking the return abusers, please please please improve the basic operation so that customers don't have to feel frustration about their orders. There are many customers who placed preorders but could not receive Cascading flowers bouclé Astrid jackets. Before implementing "sophisticated software", J.Crew should offer sophisticated customers service.
How do you feel if you placed a preorder, looking for it for weeks, and ended up that item are sold out? Very frustrated, right?
How does CEO feel about the fact that customers who buy collection items are treated very badly?
did anyone see a 6.5 for the juliet midheels in the poppy (red) or the almond on sale anywhere? or any heels on sale in 6.5?
ReplyDeletei went to the local B&M and they didn't have any heels on sale in my size=(
Hi all,
ReplyDeleteWell, I managed to acquire 2 new coats w. the 30% off. However, it was a challenge. Due to a visit to the inlaws, I found myself near a B&M. Also, I had thought ahead & brought along the Tulip in P6 that I wanted to refund / replace. Thanks to pleading w. hubby, I managed to get into the Palo Alto JCrew about 15min before they closed. Spent some time with the bright young man at the counter processing the returns. Mentioned that I would like to replace the coat with something similar. Tried on the Madeline for DH's review. Of course, no petite. So, I took a size 4 & explained that he would have to trust that the petite would fit properly. Unfortunately, no Lady Day to try. Also unfortunately, it was now a few minutes after closing time. I could see that everyone was hoping to balance their registers & head home. I asked the associates if I should use the red phone for my order or if doing it from home would suffice. They said calling in should be ok. When I asked about the shipping, she mentioned the free ship code that I knew about from this blog. Needless to say, I called as soon as I got back to my computer & landline. Also no surprise - there were problems.
Apparently, the extra 30% had expired on my drive home. Also, they were reluctant to honor the free shipping. I had to ask to speak to a supervisor more than once & became most insistent about the shipping.
In the end, after a few "This is a one - time courtesy" warnings, I came away with the promise of my coats. I have on order a petite Black Madeline (I almost bought a blue one a la Madeline the schoolgirl) & a petite Poppy Lady Day for less than $400. Not bad when it would have cost more than $650 at full price. All the homework & patience has it's reward.
I agree with fellow Aficionada's that JC is less flexible about their discounts & shipping courtesies. It's ironic since they need their customer's loyalty now more than ever. I'm esp. sad about the loss of the red phone free shipping for special sizes. Really makes me feel undervalued.
Ironically, the CS who helped me said that she is a petite as well. She agreed that it was nice that JCrew offers petites, but frustrating that one cannot try them on in the store. In fact, it's one of the reasons why I find myself making returns. I have to buy before I can even try it on. I would find it very frustrating to be considered a problem customer for frequent returns considering they don't stock my size!
Ah well, at least I have two new coats that will last me for quite some time. So, thank you jcrew for the beautiful coats. Sorry if I cause trouble. Hopefully we're both worth it :}
Good Luck fellow seekers!
Heather:D
anon 8:04 I enjoyed reading your comment. This could be reason why J Crew prices are so high that people often complain about, or receive holes in sweaters that have been returned.
ReplyDeleteLaura no one said you are a abusive returner.
Why do people on this blog expect to get something for next to nothing, they think it is their right that is just absurd! Complain Complain this blog is getting ridiculous no wonder so many people left this blog.
ReplyDeleteI don't expect to get something for nothing. But if I place a presale order for a $425 jacket JCrew should fill the order without me having to call two times and send 3 emails...before anything is even done!
ReplyDeleteJ.Crew does not use this Verify-1 Technology. The only company that uses this is Express. They are the only company that I know that asks/swipes your driver's license at point of return.
ReplyDeleteAnd I don't see how anyone can be denied a return at J.Crew. Their business practices are terrible.
First of all, not everyone lives near an actual physical standing store. Therefore, if they want to try anything on, they must purchase it online with the peace of mind in knowing that they can return what does not work.
J.Crew can not consider this abusive if the customer lives HOURS away from the closest store. That would be ridiculous.
And with the holidays around the corner, everyone in line at a store the day after Christmas would be considered an abusive returner. I know that I return many gifts the day after Christmas because I buy things that were not given out.
I may see something at one place I like for my boyfriend, sister, brother, mother, father, and then see something else I like for them. So something has to go back.
Also, I have returned items to J.Crew that I have considered defective. Items that fell apart after a first wash or first wear. That is just unacceptable, especially since the incident that I have in mind was with a Collection piece. These are higher price point goods that should be expected to withstand some normal wear. After all, I did pay much more for them.
Also, I believe that J.Crew recognizes good customers and if they have a return without a receipt or past the 60 days, they will try to help the customer as much as they can.
I am a silver card holder and am greeted by all the store associates at my J.Crew store by a first name basis. They ask about my life, friends, and family. They know I am big spender and make sure that I am happy and taken care of when I go into the store.
This is not just at J.Crew, but most upscale retailers. They know that they need to make accommodations and exceptions for their best and most valuable (the ones that spend a lot of money) customers.
With that said, I can safely say that no one here is an abusive returner. I have had this discussion with my personal shopper before. He told me what J.Crew looks out for and the kinds of people that are on this "DO NOT RETURN" list.
My store is pretty limited with shoes; has anyone noticed a bunch (or even a few) of 8.5 heels at a specific location? TIA
ReplyDeleteOnce again, no one is accusing anyone of being an abusive returner. Of course there are perfectly valid reasons for a customer to return something.
ReplyDeleteThe article just talks about 1 kind of software - many different companies make many different versions - and it also takes pain to point out that only about 1% of returns get flagged by its system.
The point is that retailers certainly have the capability to track a customer repeatedly buying and returning the same item/size/color at lower prices and IF a given retailer decides that that behavior is hurting its business, it will tighten its policies overall or place limits on the people whose behavior is costing it money. Not saying J. Crew does or will do this, but just pointing out that it could if it wanted.
J. Crew actually does ask for a driver's license on some returns - not sure, but it may just be returns without a receipt.
This comment has been removed by the author.
ReplyDeleteJCrew cannot even get their website and ordering process working properly. How could they possibly track and analyze return trends?!
ReplyDeleteAbusive returners are people who steal items and then try to return them. J.Crew takes IDs in order to check them against a book of repeat offenders who are known shoplifter/returners. Because stores can do basically nothing about shoplifting, even when it is happening right before their eyes, their only recourse is to deny a return for a stolen item.
ReplyDelete