A big "thanks!" to Doug who not only shared but also scanned an article in the recent Vanity Fair magazine (page 64 in the May 2009 edition), which features J.Crew's Jenna Lyons.When you click on the image above (or here), you can read more about Jenna's "favorite things" when it comes to beauty products, home, clothes, & inspirations.
Also, there is a brief intro that reads: "Jenna Lyons, J.Crew's creative director, has transformed the company's image by infusing preppy basics with retro glamour and fashion-forward design. She has also launched their granny-chic jewelry line and seasonal collections of limited-edition pieces."
Is it just me, or is there a lot "goin' on" with these two sentences in terms of descriptions (e.g. retro glamour and fashion forward)? And what does "granny-chic" really mean? ;)
What are your thoughts on the brief intro? Do you think it describes Jenna Lyon's contributions to J.Crew accurately? Also, what do you think of her selections as favorite things?
I mentioned this Vanity Fair article to JCAs here, a few days ago--glad someone scanned it so all could see it! Before, I said, I found it fascinating that some of Jenna's favorites were NOT JCrew. She's definitely an unapologetic blender of things she loves, which encourages us to do the same ...
ReplyDeleteThanks for scanning this - interesting to read, but truth be told, I'm kind of "over" Jenna. If JC improved their quality I may be happier to see them promoted all over the place, but I know they pay for all that advertising and would rather see that $$ funneled into clothes that don't look like ready for the trash can after 1-2 wearings. Surely that's part of their MO, because if the pieces held up, would people want to keep buying? I think I know what most JCA's would say. :)
ReplyDeleteI love how classically preppy she is, with a mix of high end and low-maintenance (Prada bags and Goody hair bands). Seems to me to be the essence of classic prep - be put together, but don't try too hard.
ReplyDeleteNow I know why I don't like JCrew's (cheap) over sized jewelry!!! It's granny-chich and I don't do granny!!!!
ReplyDeleteI am over Jenna too.
ReplyDeleteCHIC! sorry for the typo:(
ReplyDeleteSilver_lining: I agree with you 100%, quality should be one of their main concerns right now.
ReplyDeleteI have to admit it: I am *not* over Jenna just yet in terms of her style inspiration. What I am over is JCrew's growing quality/price/value discrepancy, and that should be concerning them, because the combo of recession plus Obama media attention is spawning knock-offs like crazy. In the past couple months I decided to purchase these vs. the JCrew version because they satisfied my JCA "style" craving well enough for as little as 1/10 the price, and I expect I will continue with this strategy ...
ReplyDeleteTarget tote 23.99 vs. Gallery 250
Marshalls print cardi 19.99 vs. Fresco 88
Target pink peep toes 22.99 vs. Alessia 200
Lands End suede heels 24 vs. Coralie 198
Target gold sandals 32.99 vs. MacKenzie 175
F&M pearl cluster bracelet 6.90 vs. Pearl cluster 78
Kohls Fiona 15.00 vs. Fiona 100
F&M mulitstrand gold chain necklace 12.90 vs. gold chain ribbon 98
Target grey dot cardi 24.50 vs. Deco Dot 88
It's no wonder J.Crew seems to be having an identity crisis as of late. On top of the fashion forward preppy infused glamour stylings, they forgot to mention billowy maternity wear for the non-pregnant. Sheesh. And granny-chic jewelry? I knew there was something about the GIANT baubles I didn't like.
ReplyDeleteAw....J.Crew....you know I still love you. I just wish they'd focus a little more - and go back to providing us with well-made quality basics with a polished edge to them. Maybe someday...
You can buy ON Ringspun Graphic Tees $14.50 on sale $10.00, same quality (ON is better quality) as J Crews $32.50 and higher for some of the graphic ones.
ReplyDelete^totally agree. I prefer ON tees to j.crew's, too. They're 1/4 or 1/3 the price, and better quality.
ReplyDeleteAnon 6:49 - exactly. They're just cheaping out so much in terms of construction that it's becoming sad/embarrassing. The list of stuff I can't purchase from JC (from a quality standpoint) just keeps getting longer. I've had better luck with purchases of pre-2007 items from eBay - gorgeous Jackie cardigans that hold up, leather-soled ballet flats, lined handbags, etc. I just wish they'd go back to what made them so fabulous to begin with - 'cause everybody's going cheap, and if I can get the same styles elsewhere at a fraction of the price (and better quality), of course I'm going to do that.
ReplyDeleteI think the article shows Jenna's humanity and that she's a normal woman, married and with a child, just like most of the women who shop religiously at JCrew. I like the fact that she mixes in other designers with JCrew, also like everyone else. Anyway, thanks for sharing!
ReplyDeletecool article...thanks for sharing! I don't LOVE or HATE Jenna, so it was just an interesting read for me about the one of the people behind my favorite clothing line. i actually liked how she mixed up her favorites. Honestly, if she had put ALL j.crew items I would have thought, "okay, jenna, there is life outside of j.crew!" she mixed in just enough of her own items to show she's not just a designer but a fan of her designs :)
ReplyDeletethanks for posting! i agree with posey, after reading this she really start to become just another one of the girls. she has her faves and she shows how her tastes can be both expensive and inexpensive. prada bag vs. converse chucks! it's just like any one of us who have our moments with steals and splurges with certain items and brands.
ReplyDeletei personally started to like her just after reading this. it was by far better than her other magazine appearances when it sounded like she was talking out of her ass with some of her statements.
I agree about ON tees. The do hold up better than my JCrew ones!
ReplyDeleteAlso, let the knock-offs begin! I like to see all the comparisions that were posted:)
I still love the OLD JCrew but another poster is right pre2007 was the best in terms of quality and style.
I think J.Crew needs to make sure it keeps a semi-affordable price point (for at least their basics) but they are not Target, so I understand that their totes are not $20. I just hope J.Crew keeps bringing new and interesting clothes to the table...I love them :)
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteHa! Granny-chic is accurate. My 59 year old mom was w/me in a b&m not too long ago and she mentioned how JC's jewelry is just like her mother's jewelry that we still have!
ReplyDeleteAt this point, I consider Chucks with the same eye as JC. Only buy on a great sale, and be wary of the quality. Come on, $40-$50 full price for canvas shoes that come apart after a season? When I know they used to last years and years. I have a pair from ten years ago that have held up better than a pair I got two years ago. Sounds alot like what we've been saying about JC cashmere, Jackies, ect.
ReplyDeleteI also think I like JC and Chucks for many of the same style reasons. Things I can turn to time and again, that look classic in a way that is comfortable to me without being dowdy. I don't buy trendy things, and I am relatively casual, but I do like to have fun and dress up once in a while. Overall, I liked Jenna's mix, but really can't relate to the Turks and Caicos stuff.
I was surprised to see how little in common I have with Jenna, that´s probably why as of recent I don´t like JCrew as much as before. I still buy tons of my staples from them (shorts, swimwear, some cashmere - the heavier gauge 3 and up - some shoes, some tees and tons of my daughter´s clothes). Incidentally, I went into the Prada store this morning during my trip to Europe, and I must say the quality and design of their stuff is going down, and their prices up. You should have seen the cheap looking leather (thin, wrinkly) of their latest bags. I sure hope Jenna is not drawing any inspiration from that. Although I can definitely see this in JCrew now...:-(
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteThis isn't really a response to the article, but I viewed that video clip of Jenna Lyons with Liya Kebede, and I strongly felt that Jenna came across as a real snob. Liya was beautiful and friendly and Jenna was just condescending in my opinion. I hope JC doesn't continue to market Jenna as someone we should be looking up to.
ReplyDeleteAs far as JC prices go, if people don't want to pay them, they should stop shopping at JCrew. I have had no problems w/ JCrew quality, other than a couple of loose buttons out of hundreds of garments I've bought. I will continue to pay JC prices because the cut of JC clothing fits me perfectly. I like the basics and I like some of the more unique or limited items, too.
Further, if people want to complain about prices, what is up with paying outrageous prices for stuff like Louboutin or Jimmy Choo shoes, which cannot possibly worth it in the value sense when they are just a couple straps of leather or fabric? Or Tod's, LV, Chanel, or Gucci bags, which are leather, but the only reason they're so pricy is the label? I could go on and on, but I won't.
I agree with some other commenters, I also have surprisingly little in common with her and she does come off as a little snooty. However I am open to her changes at J Crew, it has made me choose styles I would not have otherwise and has opened my boring wardrobe up a little. Too bad she's gotten kind of boring as of late...
ReplyDeleteI deleted my previous comment to clarify-- I agree with other commenters that it's cool that Jenna mixes high and low styles and isn't just pimping jcrew in this spread, but I also agree that she is kinda pretentious... but I think that just goes with the territory (fashion biz), no?
ReplyDeleteAnony@9:33
ReplyDeletePeople are not complaining about JCrew prices. They are commenting on the fact that the price and quality are not relative anymore like they used to be many years ago.
I would be happy to pay their prices but when I receive a brand new sweater with a hole in it or a garment that is supposed to be new and smells like smoke there are issues that need to be addressed from within quality control!
I have noticed that JCrew's quality has declined since that went public in mid 2006. They seem to be marketing disposable clothing at high price (ie. graphic tees) and I think with this economic down turn the consumer is willing to pay for quality.
ReplyDeleteAnons 9:50 and 9:57, I agree - I would've gladly paid full price for my 2006 Jackies, as they still look new. The one from last season are looking fuzzy and faded (after a wearing or two), and not worth the $25 I paid for them (back when there was FS + add'l %). The newer Jackies also have more cotton and less nylon than the 2006 versions, which probably contributes to the 'fuzziness'. Cheaper to produce, maybe? JC figures that it won't matter to us because we'll just buy more Jackies when they release new colors.
ReplyDeleteThe designs are gorgeous, but some of the execution is flawed, often due to cheap shortcuts. I got a pair of the Bistro pants which are so flattering in fit and construction, but am apprehensive to take the tag off and wear them because another JCA mentioned that they couldn't hold up to being washed. Cotton pants should be able to go through the wash! In the same vein, the new Solange top that AppGal blogged about (the cotton shell with folded front placket) is so beautiful, but the tag states "Professional Dry Clean Only". It's 100% cotton! It has raw edges, though. For all the bragging about "heirloom" pieces, it's obvious that JC doesn't intend for most of their offerings to be worn more than once. Come on Jenna, make us proud of JC again!
I like this article and Jennas's favorites. I don't read too much into her comments or ramblings. I think we all have ways or ideals that others will not agree nor relate to. Different strokes for different folks.
ReplyDeleteI have not had any problems with JC clothing falling apart. Most of what I order requires dry cleaning, handwash or the gentle cycle in cold water outside of my cotton shirts, cords, jeans and socks. I am not a fan of their ringspun or tissue material. I think they maybe comfy due to the worn out/washed to death feel.
I rarely pay regular price because more than likely the items will go down within two weeks or a month. I think JCrew is addictive and I need JCrew deprogramming. lol
I don't know, I thought this whole thing was contrived, which I guess is the point anyway. The person being asked is under such pressure to do exactly what Jenna did: show that they are chic, in the know, and ahead of the curve, mention a few brands that the general American public might not know, and start a run on some things at or just above the average American's reach. Do I feel good knowing I've worn Princesse Tam Tam for years, probably before Jenna even knew it existed? Maybe. Will I feel better buying my Goody knowing that Jenna does? Maybe. Do I believe she's being honest, or just thinking of the impact? I don't know. I feel kind of sorry for her--there's certainly a lot of pressure to be cool. Of course, she's certainly well paid for this! But I do think any press for JCrew is good for the consumer in the long run. Sickly sales=anemic offerings, IMO.
ReplyDeleteThis is totally OT but I am irked at Polyvore - they've deleted a bunch of JC selections and not really replenished it with anything. Or am I missing something?
ReplyDeletepaper bag princess,
ReplyDeleteI noticed in the past that in general, pv does not let you search beyond 100 pages of items within a certain brand, but I just tried it now and it's registering only 71 pages of jcrew items! It's possible that they are consolidating duplicates, but there should still be more items listed.
IS THERE A BLOG SHOWING THE HIGH AND LOW VERSIONS OF WHAT IS OUT.. EXAMPLE...J CREW JACKIE CARDI and TARGET CARDI with PICTURES ETC?
ReplyDeleteIF SO PLEASE ADVISE ME! I AM VISUAL!
Jenna Smenna. It's the JCAs of the world who make J Crew as cool as it is. :)
ReplyDeleteHi Tamstyles. Gigi's has several entries on her blog showing the so called Target, F21, ON JCrew comparison knockoffs.
ReplyDeleteI rolled my eyes at some of the things, including Creed Silver Mountain Water. I don't believe she wears that for a minute--but it projects the hip image she obviously is trying to cultivate.
ReplyDeleteThere's a great book that I'm in the midst of reading called Deluxe: How Luxury Lost Its Luster by Dana Thomas. In the very first chapter it explains how luxury items, which were once only available to the very rich and most elite, have (just recently in the last 10-20 years) been made available to the masses. And, as public companies, Gucci and Louis Vuitton have to answer to investors every three months - and have to increase sales and/or make more money - meaning finding ways to reach out to more customers (even if they aren't among the very rich), or lowering quality to reap more profit on the production end. So...creating nail polishes or key fobs with the brand logo on them so that the low-end customer can afford to have something that says Chanel on it. And making all their handbags in China, rather than by hand with high-quality leather - so they can keep investors happy. It's funny really - they're trying to reach out to customers who so desperately want to live as though they *are* part of the elite class, but by doing so they're also cheapening the brand to the point where the truly elite don't want them anymore (I'm not part of the truly elite myself...just making speculations!)
ReplyDeleteJ.Crew has certainly been affected by this on some level - seemingly every company has. Just another example of how Wall Street investors are ruining everything. (Broad generalization, yes, but I hope you get my meaning). If only they didn't have to cater to stockholders they could truly keep quality - and consumer content - at their peak.
ratsonparade, that was a good book. Here's a blurb about it from the New York Times:
ReplyDeleteMs. Thomas peppers her narrative with lots of amusing asides about everything from how orange became Hermès’s signature color because it was the only color widely available during World War II to the money-saving benefits of raw-edge cutting, which has been marketed to the public as a cutting-edge, avant-garde innovation.
Raw-edge cutting... hmmmm?!
i love jenna's style and think she's doing a great job!
ReplyDeleteI'm not so sure about these Jenna haters. If she's responsible for the styles that I like so much, then good for her! I do agree, though, that J. Crew's quality has gone down. Now that they know that the fans are on to them, maybe they'll improve their offerings (and hopefully Lands End will get more hip to go along with it's good quality).
ReplyDeleteRatsonparade - Maternity wear for the non-pregnant. I love that!! That's exactly what the flowy tops look like - and they make me look huge!
"Granny-chic"?? What a huge turn-off. I'm going to think about that term whenever I look at J. Crew jewelry.
Did Jena just kill the most profitable sector of JCrew's line with her "Granny-chic"comment?
ReplyDeleteI am old enough to remember and have some of my granny's costume jewelry but the younger gals probably not.
Is this a turn off for you younger gals?
Yeah. Granny-chic. She just killed the whole jewelry line for me. And possibly my obsession with cardigans too. And galoshes. And dorky glasses. OK, maybe not dorky glasses.
ReplyDeleteanon @ 12:07,
ReplyDeletemeh, not really. "granny chic" did make me snort a bit, though. I prefer actual vintage pieces to jcrew's [IMO] overpriced and mostly dubious offerings (I've liked a few pieces, but nothing I'd go out of my way to buy).
All the raw edges at JCrew are cheap cost cutting measures that they try to pass off as shabby chic. I am not fooled one minute.
ReplyDeleteExample: the Havona top with it's fraying edges along the braided neckline. What a poor piece of workmanship and it is $128 and part of the collection line (which used to be a bit higher end then the regular stuff but now seems about the same!)
Smart Consumer
As I type, I am looking down and noticing the raw-chiffon edge on my waterfall cotton/silk cardigan and thinking about how I am ever going to wash this sweater! I bought the Victoria ruffle cami and handwashed it. It has finished edges, and while the garment wasn't ruined, it is certainly different. I don't think a dry cleaner would have done much better...but I'm disappointed on several fronts: The quality of the pleating and trim is gorgeous out of the box, but after washing is just okay (by the way, has anyone else noticed the similar pleating and ruffles showing up EVERYWHERE - Anne Fontaine, Ann Taylor, Cache, WH/BM, Talbots???). I'm also disappointed in myself for falling for this crap and buying it over and over again!!!
ReplyDeleteanyone else in the same boat??
Mary,
ReplyDeleteYes, I am in the same boat. I am trying to not wear any of my suspicious items if I am going to sweat at all or if it is overly warm. I try to air out things between wearings as well. I hope not to have to wash some things for a while or at least a full season. I also have fabric refresher spray on hand.
Also, I am not buying much JCRew anymore as a result. I am so tired of the poor quality. I still like looking and reading the blogs.
I cannot imagine what a dry cleaner would do with some of my pieces either. I feel pretty silly.
I am reading this looking down too ... at the "granny chic" Starburst Necklace I am wearing, because sometime in the past 3 hours the center pearl fell off and is nowhere to be found.
ReplyDeletePS
ReplyDeleteI truly think some of JCrew's items are not meant to be washed at all.
Also, check out the other blog as a poster wrote a letter to Mickey asking has he ever washed JCrew items b/c they have the same complaint as us.
RatsonParade: That was a very interesting book! It reinforced my determination to NOT be seen wearing obvious "labels" (LV, Prada, Gucci, etc.). Ick.
ReplyDeleteRats on Parade, I get what you're saying and aren't we all Wall Street investors? Or at least most people. If you have a 401K, pension or RSP (Canada), it is managed investing. Maybe that's what you meant. The thing with the stock market is people want fabulous returns on their money for none of their own effort. Forget saving or building your own business. Invest in some stocks and expect a huge return, even if it isn't sustainable. Isn't the consequences what we're living right now?
ReplyDeleteKind of like people expecting to get everything deeply discounted rather than pay full price or buying with a minor discount. We've been trained that it is possible to hold out for that clearance, but it is not sustainable for any retailer.
Maybe I'll pick up your book recommendation. Sounds interesting.
I guess I'm the only one who likes the term "granny-chic"! I love grannies! And since all of mine are long gone, I like the idea of wearing what they might have been wearing back in the day in their fashionable youth.
ReplyDeleteMary, you're not supposed to wash it, you're "supposed" to just replenish your wardrobe when the next roll-out arrives. ;)
ReplyDeleteMary, adding to your list of JCrew knockoffs BR, Gap, TJMaxx's in house designer Will____cannot remember his name.
ReplyDeleteTo Anon @ 9:57, you might be interested in a book called "Deluxe: How Luxury Lost It's Luster" by Dana Thomas. It's about how iconic brands (LV, Prada, etc.) have been cheaping out since going public. Basically, they've had to widen their appeal to a mass audience in order to please stockholders.
ReplyDeleteWhoops. Sorry RatsonParade. In my excitement, I posted without reading all the comments.
ReplyDeleteJenna is getting a lot of print. This might have been mentioned before, did you all see the piece on her lovely home in the now defunct Domino magazine.
ReplyDeleteIt will be interesting going forward to follow her career. Often an increasing amount of press comes comes directly before the fall. Just and observation.
Yes, after the IPO the focus is the quarterly result.
Great discussion everyone!
oops typo:
ReplyDeleteOften an increasing amount of press comes directly before the fall
Anon 1:32pm: No worries! It's a good book - worth repeating. :)
ReplyDeleteAnon 1:21pm: I totally agree - we're all stockholders in some way (401k, ROTH IRAs, etc.) and we'd all like to see our money grow. :) Though that wasn't the point I was trying to make.
As a privately held company, J.Crew (or *insert company name here*) would be allowed to grow slowly - try out new lines that may or may not work within one quarter's time, and play by their own rules as far as expected earnings go. As a publicly traded company, all of that goes out the window - the main focus becoming money money more money and more and more money for the shareholders. If a product isn't successful out the gate - kill it and come up with something that is. As another poster alluded to, who cares about quality? These pieces aren't made to last forever (whether "heirloom" is in the name or not!) Just buy another to replace it when the next season's arrivals roll out.
I don't know if it's better or worse for the company after an IPO - I'm guessing there's more room for growth or more potential for big returns that way. But as far as quality is concerned, it certainly seems like more of a detriment, IMO.
I'm with Anon 1:23 in not minding the term 'granny chic'. I like what it congers up - but then I have always been an old person in a non-old-person body. (:
ReplyDeleteThanks for the info tastymoog! Hopefully polyvore hasn't gone and purged her closet!
BTW, that book sounds interesting - I think I'll try to find it at the library.
ReplyDeleteI can't believe I get my hair cut at the same place Jenna does! But I probably discovered it first as I have known one of the owners for more than 20 years...
ReplyDeleteOne other point about going public is that it gives you access to the capital markets for the capital that you need to grow the company. For some companies that may be to launch a product, for others it may be to open new stores. I would bet that for many of you, a privately held J. Crew would not have a store in your neighborhood.
ReplyDeleteThere are pros and cons to being a privately held firm as well as to being a publicly held company. I don't see it as one is all good and the other is all bad, although I know some do these days.
Speaking of trends, I've only purchased two tops with ruffles and that is it no matter how cute. One from Zara at the beginning of the trend a couple years back and the Victoria blouse last fall. The look is trendy, although a lovely trend, but it will not hold up over time. All trends eventually look dated, which is what keeps us buying something new. I haven't purchased anything at all with a raw edge because I think it looks ratty in short order and I prefer a crisp look, even for my casual wear.
ReplyDeleteI really do stick to the well-tailored basics in quality fabrics and add only a couple of trendy or distinctively colored pieces each year. I've found the J.Crew basics to be quite good quality most of the time and some of them are exceptional quality for the money. I probably spend the same amount as many people on this blog but I buy fewer, but more expensive items and many at full price.
I think part of the quality complaint is that people are buying the stuff that is hugely discounted and it may be so for a reason, it could be a worn or defective return or the design/cut/fabric just wasn't up to par. There's a reason a $150 item is on FS for $29.99 in every size and color.
Thanks for scanning and posting the article, it was interesting. I LOL when I read that Jenna uses Goody hairbands. She should try some of the wonderful J.Crew hair accessories, speaking of quality for the price.
Yeah, quality definitely gets pushed aside, and covered up by all sorts of marketing tactics. Remember last fall's "If you only knew...."? Ugh! If you only knew we're laughing all the way to the bank on crappy Dream yarn!
ReplyDeleteI think they've also got to move merch out of the stores quickly because lately things tend to look shop-worn pretty fast. The back corner of my B&M where the sale merch is is full of ratty-looking sweaters that just didn't hold up to being tried on. The racks of pants, jeans and skirts look better, but the sweaters, tanks and tissue tees look more like a Salvation Army rack than a J Crew rack.
Very interesting to hear what other JCA's notice about the currenty quality, versus past pieces. I'd love to expand my wardrobe with some pre-IPO items!
*builds time machine*
Anon@1:39 has a very interesting point. Jenna has been at JCrew for a long time, and even the most dedicated JCAs have admitted that they haven't been excited about recent offerings (pewter, chiffon, cardis . . . blah!) Maybe its time for a shake-up. Clearly Mickey is flustered and needs to do something quick. Thanks for the insight--indeed, it will be interesting to watch what happens.
ReplyDeleteI agree, Jenna has been at the design helm too long. We're seeing the same stuff trotted out each rollout.
ReplyDeleteRuffles
Chiffon
Raw edges
Flowy tops and tanks
Destroyed denim
Metallic clothing and accessories
Oversized jewelry
Poor quality shoes
Not to mention the "classics" that never change, although it appears some don't want them to.
silver-lining - good point. it's quite the indicator of lacking quality when pieces are looking bad after a few weeks in the store. when they get really nasty-looking, they ship them back to the warehouse for final sale. of course, they photoshop the model shots so everything looks like it fits like a dream. :P
ReplyDeleteAnyone else get the ominous feeling that JL is planning a career move?
ReplyDeleteand4mynexttrick: No I purchase at full price and I have the same quality concerns as everyone else. I have returned 80% of my Spring purchases, like silver_lining my do not buy list is growing. The Summer weight Chino shorts and capris are still very good quality.
ReplyDelete2:46--She should be. Her 'voice' at J Crew has run its course. It's time.
ReplyDeletesilver_lining
ReplyDeleteYou are absolutely correct, the condition of the sale merch. is a great indicator of quality. I too noticed the ratty pilled clothing but, from now on will go to the sale section first to see which fabrics are holding up and which are not.
Great point!
I'm ready for some designs with a little more thought behind them, at least from a practical standpoint (what can I say, I'm a Virgo - we're practical!). Billowy, silky tops do not need a side zipper, nor do formal dresses, especially when it's incorrectly sewn in, leaving an unflattering side bump. However, structured shell tops (like the broadcloth scalloped shell) could strongly benefit from a side zip, because after you pull it over your head, there are wrinkles all down the front. Buttons should not be so heavy that they're pulling down the fabric. Styles shouldn't be so incredibly loose/baggy that the only size that sells out is XS because everybody is buying XS. And so on... little things that could add up to a big difference, you know?
ReplyDeleteI agree she has put some 'glam' into JC, while still keeping the preppy tone. For me, she's not one to emulate though.
ReplyDeleteAnon 2:53 - I think that is the point next trick is making. That there are a few quality items and that is what should be purchased at full price. At least, that is how I read it.
ReplyDelete^ maybe I should have said ONLY a few quality pieces.
ReplyDeleteJenna's favorite watch: vintage 1960's gold Rolex. I recently purchased a retro-looking men's gold-colored Timex for about $50 at a Timex outlet. It reminds me of my Dad's Omega that he bought in 1953 (and still wears everyday). Someone recently saw my new watch from a few feet away and said "is that a Rolex?" and I said "why, yes it is."
ReplyDeleteI love affordable luxury substitutes! :)
Thank you Anon 3:58
ReplyDeleteYes, I definitely meant to say that there are only a select few quality items that I purchase from J.Crew, and usually at full price. I make a list of the things that look promising then adjudicate each item individually based on specific criteria.
Some of the quality basics I have purchased over the last year are
double-serge pencil skirts
double-serge Maggie jacket
double-serge Tuesday trench
mod herringbone mini
matchstick cords
Duchamp Astor jacket
glenbrae flat boots
Victoria ruffle blouse
120's suiting
superfine cotton suiting
Frankie bag
Oslo bag
uptown tote
chino shorts
madras bermudas
jersey lomellina bikini
parisian polo
It's not an exhaustive list, just what comes to mind. I have found all the above to be good quality, worth full price and particularly the handbags and double-serge items to be exceptional value for the money.
What I like about the handbags is that they are not easily identified as J.Crew by people who are not familiar with the brand's offerings because there is no identifying label on the outside of the bag. Yet, they are beautiful, functional and garner plenty of compliments, even by people in upscale venues. I feel like they are my little secret luxury, for a great price.
and4mynexttrick: Sorry I read your post wrong, I agree with you.
ReplyDeleteanon 2:53
next trick - I have some of the items you mentioned and I agree that they are good quality. The double serge fabric is really great IMO. I noticed you didn't mention any cashmere. ;-)
ReplyDeleteI bought a pair of white Chuck Taylor converse a while ago at Gap, I liked them better than Jack Purcell.
ReplyDeleteI'm surprised Jenna didn't pick Jack Purcell since JCrew is selling them! (they are $49.99 at Nordstrom and not $65 btw)
There is some amusing aesthetic going on at JCrew because I DO read their catalogs attentively even if I only chose one or two things to buy each year...that said, I would have liked to know where Jenna came from- grew up? went to school? worked before? Might have been amusing. Of course this is not an article- its a photo montage with captions.
ReplyDeleteAs to quality, that began to decline with "tissue tees" which were possibly nice in twos or threes but not really durable.
To me, "GrannyChic," which Vogue has discussed, has to do with lady coats, hats (gasp), gloves and day dresses. I like looking at those, but do not wear them to work or for sports stuff (I have a pair of "dress gloves" but my real gloves are from REI, as are my hats that keep my head warm). I have a feeling that women buy lady coats, but wear a parka when it really gets cold outside.
Finally, it is a given to me that anything I see one season that seems a little pricey will be in Target in 6-18mos as a knock off for less...JCrew, Kensie, BR, Michael Stars....so the only Q is, do I want a pricier version earlier or do I not care?
I guess if you're just looking for the latest trend then the lowest price should be the key. If you're looking for long-term wearability then quality should be the key. You can get quality at Target, Gap, ON, etc. but you have to be very selective. Same goes for J.Crew really.
ReplyDeleteHas anyone knocked off the chiffon rose tee yet?
ReplyDeleteI saw a bunch of loose lomellina bikini pieces for sale last Saturday at Somerset and the fabric looks gorgeous. I didn't go over them with a fine tooth comb, but the pieces I saw looked well stitched, and there weren't any snags on the fabric.
ReplyDeleteThe lomellina fabric is really nice. The waistband on the bottoms is different too. It's wide rubber or something, really soft. Hugs nicely but gets rid of the muffin top. I loved mine so much I bought a second one.
ReplyDeletenext trick - never mind cashmere, you don't mention much for tops at all! What gives?
ReplyDeleteJack Purcells are $50 on Piperlime, free shipping & returns. And they have all sizes.
ReplyDeleteI liked the article, thanks for posting. I also only paint my toenails in summer, unless I am going to a special event.
ReplyDeleteAs a devoted reader of this wonderful blog, I have to say that this thread has been one of the most interesting, lively , and engaging debates!
ReplyDeleteJust read the news and retail sales are unexpectedly down again, Macy's actually lost 7% today ... J Crew I hope you are listening, learning, and will make us proud again.
adding onto anons 7:43's comment:
ReplyDeleteLike several retailers suffering from decreased consumer spending, J. Crew’s share price has fallen more than 60% in the last 12 months. Shares were down more than 3% on Tuesday, trading near $15.87 by 3:30 p.m.
-Crains New York
Just my opinion: The world has changed and what worked prior to the financial meltdown, ie celebrity designers engaging in aspirational marketing and/or famous people wearing the clothing is just not going to cut it anymore.
Consistent EXCELLENT customer service should be a top priority along with EXCELLENT quality for JCrew to survive. I'm not seeing either of those at the moment.
I love Granny Chic if that means lovely ladylike coats, jackets and sweaters with pretty buttons along with different sleeve lengths, darling skirts and pretty pearls that I can wear for years.
ReplyDeleteI enjoyed the article. I wonder how long Jenna will remain at JCrew.
I have JCrew staples like wool coats, skirts and slacks that I wear for years. I have no problem waiting until the end of season to purchase things I do not need immediately. Quality at a great price is much better than paying full price.
ReplyDeletePersonally, I am a big fan of Ms. Lyons. To work her way up in the company and be such a recognizable part of the organization is commendable.
ReplyDeleteNot sure how many of you are VF subscribers, but this is a monthly feature in the magazine. THey usually pick someone who is hot in their field but maybe not always a huge name for everyone.
I also realized, reading this post, why the JCAs often seem so negative and why the quality comments always frustrate me. It is because a lot of people are buying some of the trendier, seasonal items, like anything with chiffon, that just does not appeal to me. That is not excusing the quality issues that many complain of, just explains why I have not been affected. I think the items I buy are more conservative, so have not had many quality issues yet. Hopefully, this realization will make the blog a more pleasant experience from now on.
8:52, why does "trendier" correlate with lesser quality for you?
ReplyDeleteValue, as many of us have defined it in this post, is related to the garment's construction, fabric, details, durability, etc. for the price paid. Trendy or classic.
Anon 8:43
ReplyDeleteI agree, quality at a great price is much better than paying full price. Unfortunately I don't usually have time to watch and wait for sales, I wish I did. If you follow this blog you may see that I post several times a day when I post, but I post very infrequently. I travel abroad and work long hours for days on end with a brief respite every now and then. It's not a great arrangement for most people but it works for me, although it always means my time is at a premium when I'm working. Regardless, it is wonderful to get a great bargain on a quality item, I am in total agreement with you there!
Anon 5:47 and 7:07
I don't buy many tops from J.Crew because I find ones I prefer at other retailers. The J.Crew fit is designed for a medium to smaller-busted woman, which I am not. I'm not overly large but because I am otherwise thin, I need to size up for the bust and then the rest of the fit is off. I hate having to tuck volumes of fabric into my skirt/pants. I have purchased some J.Crew blouses and Jackie twinsets over the years although have had them tailored to fit properly. Oh, and two cotton argyle cardigans and the cotton argyle pullover hoodie from last summer. I could not resist the classic argyle and they have held up well. I have a couple of cashmere sweaters that I bought in Italy but wool isn't my favorite so I just pass on it, much to my benefit apparently.
I agree with others that the return to ladylike details is alluring. Modest, demure dressing is a refreshing change from the J.Lo track suits and ripped up jeans. My grandmother was always classy without being prissy and I think of her when I wear an elegant coat, scarf, etc. Somehow makes me feel like "I've arrived". KWIM?
8:59 it is probably because trendier items are not constructed to last so often are lesser quality. Not necessarily the rule, but common in my experience.
ReplyDeleteQuick survey: who out there would like to take over Jenna's job if she moves on to another position?
ReplyDeleteAlmost everyone?
Yes, I thought so! Me too!
Andmynexttrick I totally understand your time constraints and reason for simply paying the price for what you want.
ReplyDeleteI wish I still lived on the East Coast when it comes to hunting for JCrew online deals. Those early morning online updates drive me nuts. LOL I miss out often.
Oh my I do not want Jenna's job. I think I hate the word job and work. ;o)
ReplyDeleteThe only items I have had a issue with piling is Winter 08 University pants.
ReplyDeleteratsonparade,
ReplyDeletei just finished that book and i absolutely enjoyed it! i think it says a lot about the fashion industry and its effect on consumers. highly recommend to all!
About the Jackies:
ReplyDeleteI have a bunch pre-2007 Jackies. I love them. They are cotton/cashmere blends. Now they make cotton-nylon jackies. Gross.
Bring back the old jackie! I haven't purchased a Jackie since the change. Sad :(
I'll buy full price if I LOVE it. I've bought one item full price at JC in the past 7 months.
ReplyDeleteIn terms of complaints about customer service, I absolutely agree that there is a problem of consistency. The answers you get, and what codes/promos you are able to combine, can vary greatly depending on the rep. I think this is why they are so keen on keeping notes. But I have to say that overall I've never received such good customer service from a company. There have been some exceptions, to be sure. Perhaps it is because I am very persistent?
^ I also receive excellent customer service from J.Crew. I've never asked for more than what I felt was fair and sometimes have had more than fair offered to me without asking. I do agree though, your approach makes a difference.
ReplyDelete9:26 that's unfortunate. I absolutely LOVE my job and I'm told it shows. It can be so rewarding sometimes. I would love to take Jenna's job, for about a month. Then I would be looking for a less artistic, more intellectual challenge. Just me.
ReplyDeleteI'm so tired of everyone complaining about J.Crew. This is a blog for people who LIKE J.Crew. If you don't like styling, prices, quality etc. there's an easy fix - don't shop there! They don't have a monopoly on American fashion.
ReplyDeleteI love J.Crew and think their quality is good for the price. I have shopped there for 15 years and don't see a decline in quality. Also, I like Jenna and think she has amazing style. I've heard from people who work there that she looks amazing every day (and wears things other than J.Crew too).
Gee courtney_joy, are you reading the posts or what? Most of the posts have been pretty positive. Some beefs for sure, but most are not without mentioning some positives as well. No trolls posting today either.
ReplyDeleteI don't get why you sound so nasty. And, I believe this is a blog to discuss ALL things J.Crew. WTF?
^ ditto. I thought today's posts were entertaining and fun. I was going to post a negative comment about one of the things in the article but because the attitude today was so positive I didn't want to break the mood.
ReplyDeletecortney_joy: big difference between being a fan and a sheep and aficionadas are no sheep. i suppose you have been very fortunate to not see a decline in quality but a great deal of us have. fans still love the brand but are concerned about the lack of quality for the ever-rising prices.
ReplyDeletealso, jenna lyons has become quite high profile but she comes off as pretentious. it's interesting that chucks and goody hair elastics are the attempts at making her relatable.
ReplyDeletecortney_joy People need to vent their frustration with declining quality, there is nothing wrong with that. Your comment was the most negative today, may I kindly suggest if you do not like what you are reading skip over it. Wake up the quality issues are there and they are happening more frequently than ever, and yes it is also occuring in the basics items as well.
ReplyDeleteand4mynexttrick: Loved your list! I definitely am in agreement with the ones that I also own. I'll add the button-down Kelly shirts, slim stretch shirts, older Jackies (of course!), Hudson hoodie, Charlie coat, hacking jacket. I really like most of their dressy cami/tank offerings, and their skirts are for the most part well made and flattering. I also really love a lot of the non-jewelry accessories (just not really a jewelry person so I don't own any of the pieces), jeans, and pants.
ReplyDeleteI knew that eventually the "if you don't like it, don't buy" post would show up... thing is, I don't know which items are going to have quality deficiencies until I order (we've all noticed a lot of the more interested/coveted items are catalog-only), and I always end up returning a piece or two from an order because it's not as expected. The percentage of returns per order has definitely increased over the last year. The great quality items are still there, they are just fewer and farther between. I don't mind trying my way through the poor items to get to the good ones since I'm right near a B&M for returns, I've tried a lot of things so I've definitely seen more instances of declining quality.
The other thing is that this quality issue seems to be an epidemic with most retailers in my area. I also have older Gap/BR pieces that look fantastic, while the last Gap sweater that I bought looked such a rag after 1 wearing, I don't know what I'm going to do with it. JC still has the best designs in my opinion, if the quality was brought back to where it was several years ago, they could really be deserving of all the attention they're currently getting (read: lavishing upon themselves). Hey, if the quality had always been this way, it wouldn't matter because none of us would have known any better. We love JC and know that they're capable of more - and for them to tout these claims of "great quality" and "heirloom-worthy pieces" now is just in poor taste.
Um, 8:59 - Did you read 8:52's full comment? She (or he) clearly states that the trendier items being lower quality is not excusable, just mentions that it has not affected them, because those are not the items that appeal to them. But nice that you immediately seized on what was said and tried to pull something negative out of it.
ReplyDeleteWell said Anonymous at 6:11
ReplyDeleteGinny
I love this type of interview. I use it as a launching pad to surf the net and broaden my horizons about all kinds of things I know nothing about. Oh the places you will go! And the things you will see!
ReplyDeleteanon @8:52pm, re: trendy vs decline in quality--
ReplyDeleteI buy "classic" pieces from jcrew-- cords, cashmere sweaters, cambridge cableknit, wool miniskirts, turtlenecks, jackies, long sleeve button downs, high heels, etc.-- and there has definitely been a decline in quality all around.
I do agree that the more "of the moment" (as jcrew would call it, heh) items like chiffon trim tops don't seem like they would hold up over time, and I avoid them accordingly.
I don't necessarily mind that jcrew wants to produce some of those more fleeting pieces, but not if it comes at the expense of the quality of the core items which has sustained jcrew's reputation for so long. :/
I'm sure we can agree cashmere sweaters aren't trendy pieces - the colors may be "of the moment," but a cashmere sweater is always timely. That, therefore, is why J.crew gets excoriated for quality - their cashmere is appalling. The sweaters I bought this winter have pilled something fierce. That's inexcusable, and yeah, my response is I'll look elsewhere for cashmere sweaters. The dream sweaters I bought in winter 2007 have been thrown out because they pilled beyond repair (and I take very good care of my clothes).
ReplyDeleteI ordered the Essie nail polish she likes, white Chucks, and the Creed perfume. Needed some new items for spring and found them discounted through online retailers.
ReplyDeleteGreat photos of JENNA that underline the fact that she wears what she wants, mixes it up, and some of us will love it {me} others, not so much
ReplyDeletewww.bellwethersblog.com/2009/02/spotted-jenna-lyons.html
I think "granny chic" is a horrible descriptor.
ReplyDeleteI have a few rings and some of the necklaces (like the double strand light yellow "pearl" necklace with the blue flower clasp), and I would describe them as "heirloom-inspired." Whenever I wear them, I get compliments and people want to know if it has a story--because it looks like a family piece handed down.
Granny chic? No way.
re: jenna in fall collection,
ReplyDeleteI remember when that photo of JL from the rockefeller tree lighting was posted here, and I was one of the few who actually really *liked* the outfit! She also wore the isabella heels in plum, and grey tights. Nice to see a woman not afraid to mix it up like that (or maybe seeing her dressed in daring color combos similar to mine makes me feel less crazy, LOL?). ;)
Not digging the fur coat, but that's just a personal preference. It looks good belted in the first pic.
Thanks the link. I love Jenna's personal style and the fact that she dresses to please herself.
ReplyDeleteAlexis I'm wondering if you could make a post about Jenna Lyons. I'm curious why J.Crew seems to really "push" her and her selections. Why? Are they trying to assign a face to the brand that J.Crew shoppers might relate to? For example, in their catalogs, they seem to highlight "Jenna's favorites" in a spread. Wouldn't it be just as effective to highlight "Our Favorites" and not assign a person?
ReplyDeleteI really don't understand it myself. To me, she happens to be someone who works for them - their Creative Director - and that's it. I think that all companies have one of them, but they don't seem to promote them nearly as much (if at all). So why is she different? Was she famous/well-known before this semi-recent explosion of her?
Curious to hear what other JCA's think! :)
Meaghan - This is one of the ways that J. Crew tries to differentiate themselves from the competition and appear more designer friendly. Gap has done it in the past, with certain collections, to great effect. We have also seen H&M and Target have great success with this model. J. Crew has decided that Jenna is a good "face" for the brand. She is a muse and a designer all roled into one. Personally, I think it is a great move. However, I am a big fan of Jenna and her style. Those who are less enamored of her probably find these moves by J. Crew to be tedious. Also - J. Crew does not buy all of these articles. J. Crew is hot right now, and Ms. Lyons is respected by the fashions world for some of the design things she has done at J. Crew. I think it is more of J. Crew taking advantage of Ms. Lyons while she is an "it" girl status. The only problem is that her status will fade but the designs need to maintain their freshness, which, obviously, some peopel here feel is not happening.
ReplyDeleteIn defense of JCrew's quality: I just received the Penny boucle jacket. Granted, I have not worn it, nor will I probably until next year, so I don't know how it will hold up. But it is absolutely stunning. I don't know where else you can get jackets of such great design (luckily, I don't seem to have the fit problems other JCAs mentioned) and yes, quality (beautiful silk and wool, fully lined) at such a great price (final sale minus promotional discount).
ReplyDeleteAnon - I agree about the jackets. The quality and finishes in J. Crew jackets are unmatched by the other guys!
ReplyDeleteIkea does a lot to promote some of their in-house designers, but obviously that is not going to have the same effect as highlighting one person at a clothing company.
ReplyDeleteI agree with Meghan. JC runs the risk of brand dilution - is it J Crew that customers love or is it JL that fans adore?
ReplyDeleteJ.Crew, like others, has a sophisticated marketing department that relies upon focus groups, demographic data, purchasing data—they do not "guess." They decide WHO to target [which is never all of us], have data to show them results, and base marketing decisions & branding on that. They are Results-Driven, but are target various specific markets and purchasers each time--an exemplified by the various catalog covers of late.
ReplyDelete^ Thanks, "Marketing,"
ReplyDeleteIn fact, consumer research may be fascinating to some of our sister JCAs. Besides the many books on the topic, very readable (like THE SCIENCE OF SHOPPING), the major research is published each month in THE JOURNAL OF CONSUMER RESEARCH [available in most university libraries and on-line]. Enjoy learning who buys what when!
I agree with the previous two posts on marketing. I think if people educated themselves about the topic a bit, they would understand that J. Crew does not send their promotions at "random", but that there is a lot of analytical work behind what they do.
ReplyDeleteThanks for the scan! There is definitely a lot going on in that statement! lol
ReplyDeleteWhen I worked in retail, the best mailed promotions specifically and only when to customers in high income zip codes. We were not to tell the customers this, and if they asked we were to be vague and act like we didn't know anything about it.
ReplyDelete^ that doesn't really hold water. A lot of people aren't living in high income zip codes because they spend like crazy. A lot of people with high income don't fall for the bait of a discount if it is not something they want.
ReplyDelete8:56--That's what my company did. They targetd people with higher incomes/more disposable income. I can tell it makes you angry, as it would many people I'm sure. That's why we were instructed not to tell. Of course high income people want a deal. Everybody wants a deal. --7:06
ReplyDelete