This is the weekly "Looking to VENT with J.Crew" post, a place to share our not-so-stellar experiences with J.Crew.If you have recently experienced a frustrating situation with J.Crew, maybe you might be willing to share that information with us in this post.
Please feel free to share your story on almost any topic— including poor experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.
Size inconsistencies. Last t shirt I bought I got a small so when I ordered another one this time, I ordered small and it's too big. So now I have to track down my VPS for the XS so I can get free shipping on a shirt I thought would be a no brainer. :/
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DeleteI agree! Happened to me with the linen v-neck pocket tees!
DeleteOT, I received a one-time use code for 20% off J.Crew SWIM -- men's, women's or crewcuts. It is valid through May 31. The code is SWWVMKUE9. Hope this helps someone!
ReplyDeleteShipping woes - the label for my factory order wasn't even printed for almost a week after I placed the order Particularly irksome because I paid extra for 2nd day. If merch ever arrives I'll have to return it - and if I ever get out of this airport I'll be calling CS to rant and have shipping charge credited back. Grrrr .
ReplyDeleteI contacted CS on chat to search for the LS sailor stripe T since I loved the one I bought so much I had to have the other colors. Sold out online and CS told me none in stock. I stalked the site and was able to pick up both other colors on my own. Gripe: CS should have been able to locate for me, or like zappos.com, offer a customer notification system for when the item is back in stock.
ReplyDeleteOooh that would be so awesome! Of course it would probably email you too late.
DeleteAm I crazy or did the printed Viv flats get taken out of sale? I swear I only added them to my cart the other day because they were marked down, but they're back to $198 today and out of my law school student budget.
ReplyDeleteMy order from Monday 8am hasn't shipped yet... so so slowwwwww....
ReplyDeleteI don't think I've ever *really* complained about J. Crew in the past. Sure, I have issues with their dresses as I'm pear shaped but I figure it's doing my wallet a favour. However....
ReplyDeleteBeing in Canada, I tend to store my summer clothes and do a switcher-oo this time of year. I'm so angry... all my favourite t-shirts from last year (the anchors, the pineapples, the gold striped) all have holes in the arm pits. I don't abuse my clothes, if anything, I would have worn them all once or twice as I was at work so much last year (in a very formal setting) that I wouldn't have had the chance to wear my casual clothes. SO angry, what a waste of money.