Thursday, January 22, 2015

J.Crew Personal Stylist & Shipping

Many JCAs have personal shoppers with J.Crew. One of the perks that many of us have received is waived shipping with any order. Recently I was informed that this was going away and the only way to have shipping waived was to include a full priced item with my order. (Something I heard a year ago as well. Which then J.Crew back tracked on.)

I am curious if those JCAs with personal shoppers are hearing the same thing. I am not sure since last time they did this, I noticed that some personal shoppers were saying this while others were not and still waiving the shipping fee.

Do you have a J.Crew personal shopper? Does s/he waive shipping with any order? If so, is this perk still being applied? Please share! :)
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7 comments:

  1. Roxana HadadiJanuary 22, 2015 at 2:51 PM

    I do have a J. Crew personal shopper, but haven't placed an order with J. Crew since October because all of the offerings have been so lackluster. but she had waived shipping for every order she placed for me in the past, and I usually only buy sale items. so this would be a major bummer if it were true! take a page out of Nordstrom's book, J. Crew - free shipping on every order a perk we all appreciate. (I also hope this wouldn't be a company-wide change that would also affect Madewell, because free shipping at Madewell is one of my very favorite things!)

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  2. AnonymousJanuary 22, 2015 at 3:35 PM

    That would be sad indeed, I usually get free shipping as well through my VPS

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  3. LizTJanuary 22, 2015 at 4:10 PM

    When I used this service this was always the case. I only received free shipping if I had a full price items, so I stopped using the VPS because who actually pays full price at J Crew? I always have a promo code on the items is on sale.

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  4. DmitriJanuary 22, 2015 at 7:19 PM

    That's awful. Every time I place an order with a SA in-stores via phone or online they waive shipping without me even asking! So why would they want shopping with a VPS to be a worse experience?

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  5. SuzyJanuary 22, 2015 at 10:48 PM

    I have a VPS for online shopping, and this is the first Ive ever heard of this. :(
    I also have a VPS at my local store, and she also gets free shipping for me if she orders something for me (different size/color than in store etc.).

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  6. wellfedfredJanuary 23, 2015 at 8:24 AM

    So, their word for 2015 -- austerity?

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  7. UnknownJanuary 24, 2015 at 2:40 PM

    I haven't heard it yet. I can see why they would want to bring that policy back. We're all waiting for things to go on sale before we're interested and getting free shipping if we have a vps. If they enforce it, they'll get some full priced items on the orders and foot traffic for the return of some of them. Maybe *that's* the strategy. lol

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