This is the weekly "Looking to LOVE with J.Crew" post, a place to share our favorite experiences with J.Crew.If you have recently experienced a positive situation with J.Crew, maybe you might be willing to share that information with us in this post.
Please feel free to share your story on almost any topic— including stellar experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.
My last two orders from JC took only a couple of days to arrive, so hurrah to that! :)
ReplyDeleteAlso hats off to all the Vancouver stores staff. They are always so helpful!
I went to two Vancouver stores last summer and also thought they provided great customer service. My mom thought so too and bought a cashmere sweater full price in Canadian dollars, she liked the sales associate so much (Robson Street).
DeleteGood news: I ordered 7 items from the last big sale - all arrived in good shape and on time. All fit and flatter perfectly.
ReplyDeleteBad news: I wore my new 120's pencil skirt for the first time yesterday and even though it is not tight, the back seam split 4 inches at the end of the day.
Good news: the skirt is not final sale! (Hope there is still one in my size because I would like to give it another try).
I'm enjoying the random popbacks that've been sprinkled throughout the sale section lately. Makes browsing a bit more interesting.
ReplyDeleteThe sale section this morning also included the relatively new navy tweed skirt, marked down from $118 to $98 -- but $98 was the original price when the skirt was released a few weeks ago. ??? A quick review, if anyone's interested: fabric is a tightly woven cotton/poly tweed, a bit stiff with no stretch or give. The white threads in the tweed are a true white, and the navy threads are a dark inky navy. Very short (true to the online description) and also runs small. Two pleats in the front, stitched down through the hips which makes for a slim fit; a simple A-line with hidden zipper in the back. Overall the skirt is a bit schoolgirl-ish, but cute. I'd consider it on markdown, but don't think I'd get enough use from it to justify paying full price (or today's faux-sale price, for that matter). .
I had excellent customer service yesterday from the Personal Shopper phone line. It's wonderful working with knowledgeable, friendly people who want to help you!
ReplyDeleteI just received a Madewell catalog in the mail today! When did they start sending those out?!
ReplyDeleteI think I have been getting mine for at least a year now. I usually give my email when I check out in store. I might have filled out a mailing list card in store.
DeleteThey come out sporadically. I think I've gotten a total of three over the last few years or so. I haven't been able to figure out the pattern.
DeleteI've never found them to be as nice as the style guide, but I thought this one was particularly uninteresting.
I made an embarrassing number of returns to the store last week from hoarded online purchases and was expecting major side-eye, but my salespeople were so nice about it!
ReplyDeleteNot really a "love" post, more of a happy accident ... I ordered the Madewell Silk Texturepleat top in pearl ivory, but what arrived was a dark top with spots though in the Texturepleat bag. At first I was miffed, they sent the wrong top and now the Texturepleat top is sold out. But then I decided to pull out the spotted top and take a look at it. I was size L, same size of the Texturepleat I had ordered. It looked kind of cute. No product tag on it, I was wondering if someone had worn it but it didn't smell used (is that gross?). So I decided to try it on. Nice! I waffled about sending it back, then ultimately decided to keep it even though I paid a little more for it than I should. It's sold out now anyway. I'm pretty sure it's the Shirred Top in Stamp Dot in the charcoal gray color. There was another Shirred Top with shiny dots, but I think that top was silk and the one I got is poly. So happy accident.
ReplyDelete