In the "Site down AGAIN! :(" post, I asked how long (in terms of days, weeks, or months) we think it will be until the J.Crew online sites works to near perfection. Luna, in the same post, gave us some insight. The following is her comment in its entirety:
I can tell you that there is no ETA on when the website will be running smoothly again. I work in the call center and we've updated our ordering system as well as the website. We've worked out alot of the kinks but are still having some issues. I know its lame but just bear with us!
I guess the J.Crew site could work tomorrow, a week from now, or just not work for awhile.
I also want to thank Luna for taking out the time to let us know. :) I really appreciate it! I know how frustrated I feel with the new site- so I am very sympathetic for all the J.Crew employees and customers who are dealing with the hassles related to the new system change. :)
Can you imagine how much this new system/website upgrade has cost J.Crew over the past week or two? Many of you commented about getting some of your orders- have you received all of your orders by now (or are you still waiting)?