I know the application (and explanation) of the student/ educator discount has varied over the years. The recent being that promotional items or universal promotions (for example, an additional 25% off everything) are not eligible, but specific promotions (for example, an additional 30% off sale) are eligible. Of course, full priced merchandise are eligible for the discount as well.
However, JCAs have been hearing and experiencing different situations at J.Crew. The following are a few examples of the feedback received when trying to use the discount:
"Thanks!" to Gretchen, who shared the following response from a J.Crew associate via email about J.Crew's student/ educator discount:
...Our student/teacher discount isn't usually applied to purchases that already have discounts or promotions applied. Because store exceptions are at the manager's discretion, additional savings are dependant on their approval. I apologize for this inconsistency, but we need to maintain a base level discount for our customers and are unable to freely apply as many discounts as possible, though eligible. Any additional savings received will be at the store managers discretion as individual stores have unique promotions and discounts week by week that we're unable to apply to online orders--this is also why the student/teacher discount is only eligible in-store. I apologize for any inconveniences this may cause. Feel free to contact us with any future questions or concerns--we're always available by phone or email..."Thanks!" to cagliari67 (in this post), who shared last Thursday the following:
...Have not been into a regular JC since the Discountgate episodes of 3 weeks ago. Still getting emails regarding this from JC central and from local managers. Policy still seems inconsistent. Apparently retail JCs here will no longer stack the educator discount with ANY other promo, including the extra % off sale. However the Factory stores are blithely carrying on, offering it on everything and promoting it verbally to everyone as they arrive. ..."Thanks!" to math teacher (in this post), who shared last Thursday the following:
...My PS told me months ago that the teacher discount now only applied to full price items or items with a dollar amount discount. I appreciate that JC offers the discount, I just wish they would decide on a policy and stick with it. And that all b&m's would follow through. I emailed JC about some things (my PS has been asking me to email my complaints since they listen to us more than them) and I addressed this. I was told "As far as our student/teacher discount, this hasn’t changed - it’s still 15% off your entire order. If there’s another promotion going on like the current promotion TIMETOSHOP for 30% off full priced styles, we cannot combine the two. The only other time this discount cannot be applied is if it’s a branded partnership item or a wedding item." ...It seems that J.Crew is changing the parameters of the student/ educator discount again.
If you have shopped recently (in the past week) at a J.Crew store, please let us know if you were able to apply your student/ educator discount.
Did you know about this change? What are your thoughts on this latest change? Will this have an impact on your future purchases?