This is the weekly "Looking to LOVE with J.Crew" post, a place to share our favorite experiences with J.Crew.If you have recently experienced a positive situation with J.Crew, maybe you might be willing to share that information with us in this post.
Please feel free to share your story on almost any topic— including stellar experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.
JCREW is sending me another Thank You gift candle since the one I received came without a wick.
ReplyDeleteI'm glad you got a candle, though I have to laugh at the story. It sums up a lot about JC right now.
ReplyDeleteI did not get a candle with or without a wick. But did call CS last week because one of my J Crew necklaces broke into 2 pieces. They said to try and find the style number and also to get a estimate of fixing it. I could not find the style number, too many orders and combined information order online. But put the pieces in a pouch and took to be fixed. I pulled it out of the pouch and it was in at least 10 pieces. I called CS back and explained it was beyond repair and they tried to find the item number, no luck so sent me a gift card so I can go and replace the necklace with another. Thank you, J Crew, of course says that their quality is not good but at least they stand behind their items and recognize bad quality.
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