This is the weekly "Looking to LOVE with J.Crew" post, a place to share our favorite experiences with J.Crew.If you have recently experienced a positive situation with J.Crew, maybe you might be willing to share that information with us in this post.
Please feel free to share your story on almost any topic— including stellar experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.
I was able to get the cafe capri in foulard from a B&M across the country, on sale and with 30% off when that was happening in the stores a couple weeks back. I could tell the store was very busy when I called but the SA was super nice while taking my order. I love the pants and have IRL pics in my review HERE.
ReplyDeleteI just want to give a shout out to my wonderful online personal shopper. I know that JCrew's CS can be severely lacking at times, but my PS is wonderful. I'm a stay-at-home mom on a tight budget who is at least 2 hours from the nearest store, and my PS goes out of her way to help me locate items I covet and alerts me to good deals. This is an excellent service and I greatly appreciate this aspect of JCrew.
ReplyDeleteI called cs about the holes in the underarms of my perfect-fit ballet button tee on Monday, and by Wednesday my new top was here. Excellent cs and turn-around time by JCrew!
ReplyDeleteI was inadvertently shipped the wrong color suit jacket in a recent order. Rather than wait for me to return the wrong jacket they immediately credited my account and shipped the new (correct) color to me. Many stores would require the return prior to shipping the new item.
ReplyDeleteWhile I do agree that this is a nice feature (and they did the same thing to me last week - ordered minnie pant, received cafe capri), its ridiculous that this happens so often. I've never had this happen from any other retailer, and yet, it happens with J. Crew all the time.
DeleteSo happy with the Biella Patent Loafers I scored with the 30% discount . Unlike the Bronzed Clay color, the bisque sale patent loafer has more of a beige undertone than pink undertone and goes well with all my off-white items. Perfect for summer!
ReplyDeleteI love ... this blog! Thank you Alexis! It inspires me, informs me, and saves me time and money. JCAs are the best!
ReplyDeleteI just scooped up theCafé capri in foulard $49.95 at my B&M store. I had to do the search and find via telephone to find my size. But i did get the student discount and free shipping. Love the pants
ReplyDeletePurchased 2 pencil skirt (petite) on sale with additional 30% off a month or so ago. Finally weather wise I have been able to wear skirts and LOVE it. Wore a denim pencil skirt scored from a JCA yesterday, wearing the feather paisley one today (which is so great, lots of colors to match with). I am loving my JCrew pencil skirts...next new one scheduled for wearing on Friday in Citron, hope the weather holds up.
ReplyDelete