Wednesday, February 20, 2019

"Looking to VENT" with J.Crew

This is the weekly "Looking to VENT with J.Crew" post, a place to share our not-so-stellar experiences with J.Crew.

If you have recently experienced a frustrating situation with J.Crew, maybe you might be willing to share that information with us in this post.

Please feel free to share your story on almost any topic— including poor experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.
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24 comments:

  1. bythelakeFebruary 20, 2019 at 6:58 AM

    "Site maintenance" this morning :(

    ReplyDelete
  2. fleur de lysFebruary 20, 2019 at 7:03 AM

    @bythelake Again!!

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  3. Miss JRFebruary 20, 2019 at 7:07 AM

    ARE YOU KIDDING ME?!?!?!

    ReplyDelete
  4. Toronto ModernFebruary 20, 2019 at 7:28 AM

    I guess I'd rather have the site maintenance sign up so I know it's not working and I know that they know it's not working over a website that appears to be functional but keeps giving me the 500 error message :-)

    ReplyDelete
  5. fleur de lysFebruary 20, 2019 at 8:28 AM

    Being on Central European Time I have been seeing the Be Right Back message regularly of late. But usually the site was up and running by 11 am CET/5 am EST. Not so today :-((

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    Replies
    1. LynnFebruary 20, 2019 at 8:48 PM

      @fleur de lys, wanted to let you know that I received the shoes we discussed the snakeskin and brocade. They’re very pretty and they fit me true to size. OT, but I’ve wanted to compliment you on your user name and keep wanting to call you Lily :) are you Dutch or French by chance? I am here in Florida until next month. I’m counting the days until I return home.

      Delete
    2. fleur de lysFebruary 21, 2019 at 5:21 PM

      @Lynn, waiting for the snakeskin heels to arrive. Thanks for complimenting me on my user name. I’m based in the Netherlands and I’ve always liked the fleur de lis symbol so that’s were the inspiration came from;-)

      Delete
    3. LynnFebruary 22, 2019 at 6:57 AM

      @fleurdelys, Very pretty country NL. My husband has spent quite a lot of time in the super yacht ship building sector there. Feadship, Heesen, and Oceanco. Oh, and the kilometers of flowers tulips, daffodils etc. which are my favorite. Very beautiful country, people, and some of the best cycling there! When you're wearing Jcrew there they must be very envious:) I know when I am home in Monaco, people always stop and compliment the beautiful colors and prints I wear in Jcrew. Most of them are running around in nay and black which are ok but I love color more. Especially the brilliant cashmere colors and Cece's. I see at times you are in FLorida. Are you near me by chance? I'm over in Palm Beach till March. Maybe we could take a coffee here one day if you're in my area.

      Delete
  6. UnknownFebruary 20, 2019 at 9:05 AM

    This comment has been removed by the author.

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  7. The American ObserverFebruary 20, 2019 at 9:49 AM

    Not a vent, but not great for J.Crew: https://fashionista.com/2019/02/alex-mill-relaunch-mickey-drexler

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  8. shopalotFebruary 20, 2019 at 9:58 AM

    Site banner says extra 50% off final sale using code BIGGERSALE. I tried to use the code and it doesn't work. Whatever, J. Crew. Fix your site!!!!

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    Replies
    1. Suz HasFebruary 20, 2019 at 11:39 AM

      Oh that's funny mine says prices as marked,

      Delete
    2. shopalotFebruary 20, 2019 at 12:28 PM

      Suz, it depends on what browser I'm using. So weird.

      Delete
    3. pbanosFebruary 20, 2019 at 1:10 PM

      If you click on details it says Jan 3- 8, 2019 for Biggersale. So looks like an error? But maybe if you cried to CS?

      Delete
    4. pbanosFebruary 20, 2019 at 1:11 PM

      I tried to use my Eddie Bauer credit today but their promo code does not work either, so not just the Crew.

      Delete
  9. Suz HasFebruary 20, 2019 at 3:16 PM

    OT: Poshmark question. I saw a pair of pants I liked, draped Italian wool pant, 05846. Price was fair but I was concerned about some mis information and asked a question and also made two offers slightly below asking. No response. No counter offer. A week and a half later I decided to bite the bullet and order. Fingers crossed. I have a feeling they won't even ship and if they do I wonder why she didn't respond.
    I know from recent experience if something isn't as described Posh will allow a return or credit the buyer. Hopefully it won't be an issue!

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    Replies
    1. CheritheberryFebruary 20, 2019 at 3:33 PM

      You bought them! Wheeee!

      Delete
    2. Suz HasFebruary 20, 2019 at 3:36 PM

      Well, let's hope it's a wheee and not a whaaaa

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    3. pbanosFebruary 20, 2019 at 4:53 PM

      @Suz Has I went to see them on Posh. It almost looks like they were on of those one-off collection items that got sold out of Factory. The black tag sure looks like a normal tag, even though the sales tag is Factory and says one size in black. You may have found a funky 2014 pant!!
      If they really were a 2, I'd have been after them.

      Delete
    4. Suz HasFebruary 20, 2019 at 5:06 PM

      I almost don't even think they will ship. If they do I'll be pleasantly surprised. It's weird that the seller didn't respond in any way to my comment or my offers.

      Delete
    5. CheritheberryFebruary 20, 2019 at 10:11 PM

      I’ll be optimistic until otherwise informed!
      They’re really great.

      Delete
  10. ShimaFebruary 20, 2019 at 9:17 PM

    Thanks for this link. Very interesting. I checked out the Alex Mill website and was underwhelmed. Very basic and didn't strike me as well tailored/ high quality. Can't figure out what market they are after that isn't already well served and highly competitive.

    ReplyDelete
  11. LynnFebruary 22, 2019 at 8:00 AM

    This comment has been removed by the author.

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Dear J.Crew Aficionadas & Aficionados: Please feel free (and encouraged) to share your thoughts and opinions. :) However, please note that this is still a personal blog. So comments that are considered inappropriate (e.g. obscene, racist, homophobic, personal attacks, rude, and just plain mean) will be removed.

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