This is the weekly "Looking to VENT with J.Crew" post, a place to share our not-so-stellar experiences with J.Crew.If you have recently experienced a frustrating situation with J.Crew, maybe you might be willing to share that information with us in this post.
Please feel free to share your story on almost any topic— including poor experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.
Website issues continue...
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DeleteWow. That's unbelievable!
DeleteIt was briefly working last night... Long enough to address an issue with a shirt with CS.
They REALLY need to do an extra % off sale stuff. I have a pair of pants just sitting there and I won't buy them because they're more expensive then the regular price stuff right now when you consider the various % off deals.
ReplyDeleteAgree - I don't even look at the sale section anymore and I used to check religiously every morning. The prices are too high and I can get new merchandise for less.
DeleteActually I did look at sale and found a black #2 double serge wool pencil skirt at $29. I would usually order a regular length skirt, but the regular length was $120. Petite at $46. So I went with a Tall 2. Perhaps with heels I will like the length, or I can return, or do the work to shorten it.
DeleteI snagged a Tall 2 also for only $29. I couldn't pass that up.
Delete@Tiffany - Good, it is a classic!
DeleteWebsite wasn't working properly when I checked this morning. 2200+ items in sale and no % off...no thanks. I could pull sale up but when I went to view specific items I got an error message that they couldn't find the page. Get it together, J.Crew!
ReplyDeleteIn non-vent news, if you are on Instagram, @kristymayn from the Brookfield store posted several sneak peek photos of the holiday rollout. Lots of black stewart plaid and some red tartan as well and some pretty sweaters which I'll be curious to hear what the fabric content is.
Website was/is the same for me. I did manage to purchase two plaid card holders when I woke up during the night. I will use one to hold a gift card for my son's kindergarten teacher.
DeleteI'm loving the pictures from Brookfield on insta, especially the sweaters, but everything depends on fabric content.
agree. thanks for posting those pics!. terrible promos lately. with all the new arrivals that will be coming...I doubt many of us will order from the sale section with no % off.
Delete40% off with Promo BOO, how fitting, BOO to you Jcrew for having such a failed website and putting your CS and VPS employees through Hell.Not to mention we customers. Website continues to have massive issues.
DeleteWebsite STILL not working for me. Anyone else getting an error message and only seeing 1/2 of the product pictures? I give up!
Delete^ yes. Only half of the product pics for me too.
DeleteThe website is working for me but the 40% off doesn't included the coat I want. Such pricing games!
ReplyDeleteTrying to place an order (a few cute new things) but getting an error page now. I don't expect them to never have tech mistakes but this is getting to be really distracting.
ReplyDeletecan't do the quick shop option on items. gee.whiz
ReplyDeleteWebsite issues continuing... third day in a row
ReplyDeleteCross posted in reviews, finally not a vent. The only vent will be if CS doesn't exchanged for the other size I ordered with my rewards.
ReplyDeleteReceived the merino turtleneck with the balloon sleeves. It's really nice. Nicer than expected. Not sure about fit. I ordered the XS, S and XXS. the XS fits in the shoulders nicely but is a tiny bit loose and short in the torso (long narrow torso here). With 8" rise jeans (on my hip bone) it just touches the top. I'll try the other sizes with different bottoms to see what works, but I think the style is really pretty and the material is ribbed but has a nice sheen. Didn't read content but I think it's all wool. Not itchy. Black looks to be a true black.
Glad to hear you found your black sweater. I actually tend to prefer merino to cashmere. I wore balloon sleeves when I was a kid in the 1970's - it's a look I am happy to see again.
DeleteYes, something about the sleeves reminds me of the late 1970s or 80s but in a good way since they're not overly dramatic. The sweater is a little dressier for everyday wear than I need but still will be useful since a nice black turtleneck is such a staple to me.
DeleteAny perfect fit tee fans out there? I'm disappointed in the new tees I received from the latest release. The fabric seems thinner and they've done something to the binding on the neckline. It appears to me to be wider binding, which might be necessary due to the thinner fabric. Why they'd screw up a good thing is beyond my comprehension!
ReplyDeleteI don't know about the perfect fit tee, but I had a similar experience with the perfect fit striped turtleneck. I loved the one I got last year, so I picked up another one. Style code was the same, but the knit/fabric and fit were noticeably different What a disappointment. I think they should not recycle the style code when they make changes.
DeleteI should add that it was H0552 and that the old version I have has a J Crew label but this new one had a Mercantile label. Now that I think of it, I should probably put a review on the website to warn people about the changes
DeleteI’ve noticed for a long time that the thickness of the perfect fit tee fabric sometimes varies dramatically from season to season. I recently tossed some older ones that were much thinner than the ones I purchased recently.
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