Wednesday, December 16, 2020

"Looking to VENT" with J.Crew

 

 This is the weekly "Looking to VENT with J.Crew" post, a place to share our not-so-stellar experiences with J.Crew.

If you have recently experienced a frustrating situation with J.Crew, maybe you might be willing to share that information with us in this post.

Please feel free to share your story on almost any topic— including poor experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.

31 comments:

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    ReplyDelete
  3. But for a legit vent, I have a few things in my cart but not pulling the trigger. The prices jump all over the place and are more now than before. Nothing I need to have anyway so I'll wait to see if new arrivals have anything that catches my eye.

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  4. Replies
    1. I have pretty much given up on Jcrew. They don't seem to value Canadian customers. In my view, they make it as difficult as possible to be a customer. I think my relationship with Jcrew is done.

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    2. Shima, if you can access a cross-border shipping service in your area then you can shop the US site, with the US deals. Even with the exchange rate and the service fees, it’s still a better deal in the end than buying through the Canadian site. Might be worth a look online :)

      Delete
  5. Definitely vent-worthy are the fluctuating prices.

    However two items I managed to snag at what I think are fair prices shipped quicker than expected.

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  6. Ordered with the slower shipping to get the 25% coupon offered. And the package was delivered way earlier than it said it would. But didn’t receive any coupon in my Package or in my email. Anyone get the 25% coupon yet?

    ReplyDelete
    Replies
    1. A CS agent told me that an email would be sent closer to the time that it can be used, so I guess that's in January(??).

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    2. I also asked for slower shipping and the item wasn’t supposed to be shipped until January but I received it 2 days later. No 25% off coupon with it and now I’m supposed to remember that I should get one maybe in January?!

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  7. Just got the sad news that the J Crew in Oakbrook, Ill., is closing Jan. 24. I live in the Chicago suburbs and the closest store to me now will be in downtown Chicago.

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    Replies
    1. @Rip-A-Roo Me, too. Heartbroken about this. Already lost my local store (Orland Park) a few years ago and then Naperville last year. This will seriously curtail my shopping with J Crew as I’ll have nowhere to try things on and no store to return online orders that don’t work out.

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  8. Why do they keep saying the SHOPNOW promo is for one day only and then keep extending it? I am not going to purchase anything at only an extra 25% off. And I'm very annoyed that they keep yanking things back and forth from the sale section to a promo price where codes don't apply.

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    Replies
    1. Completely agree! Prices are back and forth! I was looking for few stocking stuffers for my staff. But should of gotten it during their last 70 off. I may try the store tomorrow depending on the weather and travel!

      Delete
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  10. ^^^ now we're getting male escort spam in addition to the call girls? are they unsure what the readership here is?

    ReplyDelete
  11. What is the deal with the JOY promo cards sent with orders? If I'm not logged in, the promo code works fine and I can see the discount deducted. As soon as I log in to check out- boom, the discount disappears. I don't get it.

    ReplyDelete
    Replies
    1. It's a bug, they only work one time for an account. You have to call CS and let them place the order with an override. When there was free shipping, I just checked out as guest.

      Delete
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Dear J.Crew Aficionadas & Aficionados: Please feel free (and encouraged) to share your thoughts and opinions. :) However, please note that this is still a personal blog. So comments that are considered inappropriate (e.g. obscene, racist, homophobic, personal attacks, rude, and just plain mean) will be removed.

And now back to J.Crew! :)