Wednesday, November 5, 2014

"Looking to VENT" with J.Crew

This is the weekly "Looking to VENT with J.Crew" post, a place to share our not-so-stellar experiences with J.Crew.

If you have recently experienced a frustrating situation with J.Crew, maybe you might be willing to share that information with us in this post.

Please feel free to share your story on almost any topic— including poor experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.

11 comments:

  1. Off topic but new promo today. Take 25% off select fall favorites and 30% off fall sale with code GETWARM. Two things to note: final sale appears to be gone and also I noticed a lot of new markdowns this morning!

    ReplyDelete
  2. OT...the merino v neck cardi $29
    the silk sleeveless dress $21 ??
    the cardi is too cropped for me (I am average build)
    the silk dress was org.$128 now.....$21 ? big mark down....reviews are not great. the huge arm holes and cheap feeling fabric. Looks like Mickey made a serious mistake with this one !

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  3. Did jcrew change to 3 weeks between new arrivals? I was expecting new rollout today!

    ReplyDelete
    Replies
    1. I was hoping for a small launch today, too. I guess they'll just save it for next Wednesday, their holiday roll-out.

      Delete
  4. 1 pin on the December catalog Pinterest page.

    I have a feeling it will be the slooooooooowest upload ever. ; )

    ReplyDelete
    Replies
    1. And they always upload the men stuff first!

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    2. So far the December style guide doesn't look "Holidayish" at all:(

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  5. Whats the latest protocol for price adjustments? I bought something instore yesterday and stopped by the mall today for another reason and the pants were marked down again. It's significant enough that I want a price adjustment. $99 to $69 + 40% off. I mentioned to an SA and she said since it sale they won't do it. I didn't have the receipt or item so didn't make a big deal. But is that true? My receipt doesn't say final sale, but I'm assuming it is.

    ReplyDelete
    Replies
    1. Pakcola - If your receipt doesn't say final sale below the item name/sku, then the items aren't final sale. If someone happens to tell you that they're final sale because the price ends in $.99, that's not true. They need to scan a code for the item that makes display on your receipt as final sale.

      I woud go back and confidently ask for the price adjustment. Hopefully they will just give it to you. If not, I would ask for a mgr and kindly make the request again. Good luck!

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  6. ok cool, I just knew when I bought those pants (campbell wool with leather stripe) that they would go down the next day. I just had a feeling. So hopefully they will just do it, in the past I haven't had issues, but the SAs comment was weird so had second thoughts. Thanks!

    ReplyDelete
  7. Forever annoyed that Canadians are charged in USD when ordering online. We already pay higher prices because of duties, and now with the crummy Canadian dollar, I am paying way more than necessary to order online (which I try to avoid, except that shorter pants are online only).
    For example, I received my Pixies in the short length today (they're actually short!!!!!!), and the price before conversion was 83$ with taxes. Checked my credit card account, and it's showing as 97$! So upset about this, but every time I ask CS about CAD billing, I get the same answer: there are no plans to introduce it. Incredibly frustrating!
    Do my fellow Canadian JCAs have any tips for avoiding this? Would love to know what other options are available!

    Thanks (and sorry for the long rant)

    ReplyDelete

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