This is the weekly "Looking to VENT with J.Crew" post, a place to share our not-so-stellar experiences with J.Crew.If you have recently experienced a frustrating situation with J.Crew, maybe you might be willing to share that information with us in this post.
Please feel free to share your story on almost any topic— including poor experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.
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ReplyDeleteI have been getting very slow shipping/order response times online. Why am I paying for shipping when it takes 7 days to get to me? I don't think my latest order is going to get to me in time for my vacation.
ReplyDeleteStandard pricing games gripe! I got home very late from work and didn't have time to check out the new arrivals until the Factory First promo had expired. After midnight, I added 2 items to my bag and they came to around $60 including shipping. It's now 8am and the items are $74! I'm back in the cycle of watching until the price goes down again. I don't want to watch these items for weeks, I want to be able to buy at a reasonable price and wear my items! Are you listening, JCrew?
ReplyDeleteJ.Crew is not accepting one of my pricier returns because they claim "it was washed." I tried on the skirt, took it off and put it back in the bag. It was never worn for more than 15 seconds. I did not receive an email from them about the potential problem, and only found out about it because I had noticed a discrepancy in the refunded amount. I have spend $$$$ over the years and am extremely frustrated and angry why this lousy service.
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ReplyDeleteWhy isn't sale pricing consistent? Keep hearing about others receiving 50% off markdowns, go to my B&M and it's 40%. The sale section bursting with tons of merchandise. I know 10% difference isn't a lot but if there were 50% off signs, that stuff would be flying out the door!
ReplyDeleteAm I just slow on the uptake? What happened to all the size 16 swimwear?
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