This is the weekly "Looking to LOVE with J.Crew" post, a place to share our favorite experiences with J.Crew.
If
you have recently experienced a positive
situation with J.Crew, maybe you
might be willing to share that
information with us in this post.
Please
feel free to share your story on almost
any topic— including stellar experiences with
purchases & orders, promotions/ offers,
in-store visits, transactions with store
Just another reminder about our Facebook group “JCrew Aficionada (unofficial).” I’ve been trying to come up with different prompts each day to keep the conversations going and encourage everyone to share pics from store visits. It’s a private group.
ReplyDeletePlease join if you’re so inclined! And let fellow JCA friends know too.
Personally, I prefer posting my store try on pics there as opposed to Instagram. More of a focused audience and what I hope is a safe space!
https://www.facebook.com/groups/2052656118244165/?ref=share
hi . have joined. it says membership pending. been awhile. have I maybe cancel requests by mistake?
DeleteI have a facebook log in. but honestly I neve use facebook much.
DeleteI would love to join the fun but I am a Facebook abstainer!
DeleteI have approved everyone who requested to join so maybe try again. Fb can be glitchy.
Deletethanks. yes...I am now a member.
DeleteThis is an oddball "Love", but returns are so much easier now because J. Crew's and Madewell's web site return section is great now. They do enforce the return window, so if I want to ask for an exception I have to go to the store, but other than that it's pretty smooth.
ReplyDeleteagree. I sent back 2 pr Madewell jeans on Monday and got my email of return received + credited today. nice!
DeleteMadewell is even better than J. Crew because returns are free. Zappos is also really good with returns. They get my business more than J. Crew because of that $7.50 return fee they have.
DeleteI am loving the fb group, but I don't want to divert too much attention away from the original JCA site! Both are great. I hope folks will continue to comment here and keep the conversation alive, especially since some folks above have noted they're not able to participate on social media.
ReplyDeleteIn other news, Madewell started a 30% off pre-black Friday sale today. Did anyone grab anything? I was pretty disciplined in whittling down my cart, and some things sold out while I was checking out. Do we think there are better deals still to come?
I try…
DeleteI added a few Madewell things to cart but so much is acrylic and I won’t do it.
Check your AmEx offers ... I have one for $20 off $100 at Madewell.
DeleteTried to post on reviews. No luck. Hope this posts. Sweater vest was a little itchy for me. Quality is okay for the price i paid, some pilling on sides. Will return since it wasn't final sale. I ordered in store to given my fav store some business, but its not worth it.
ReplyDeleteAlso, ordered Madewell zip-top Medium transport tote bag for $99 on SHOPBOB. The price is 33 bucks higher on Madewll sale.
Question regarding pop backs?cancellations...
ReplyDeleteI hadn't made a J.Crew purchase in 6 months until I browsed the site yesterday morning before work looking to see what's on sale. I came across the suede MacAlister desert boots in a cool olive green for @$50 with my two promo codes, and I bought the last pair in my size.
I think.
It's still showing a status of "order placed," even though some stuff I bought for my daughter 1/2hr later has already been shipped. I called CS twice this morning to inquire about the status: the first told me it's a 50/50 chance, with a vague explanation that I'm relying on a return in the next few days in order for it to be fulfilled. Not what I wanted to hear! I called back and the next person said, "Status showing is 'open,' but that pretty much means it's preparing for shipment. I don't see why you won't be getting it."
Do any of you with more experience have tips as to how I may decipher if the shoes are actually there for me, or if this order will be cancelled? I'm not sure how it works with J Crew or why it's such a mystery 24 hours later to know if I actually bought this item or not.
Thanks for your advice...
Having had some experience with pop-backs, I think it's a case of wait and see. Sometimes there's a delay with shipping because the items are being sent from a store, not the warehouse. This has been the case for me several times. Other times, if the item hasn't shipped within 1-2 days, I've first gotten the order update email saying the items will be shipped soon, and then later I've gotten the dreaded wish we had enough emails. So at this stage, I don't think it's possible to tell if the shoes will ship or be canceled.
DeleteOh, and forgot to add: but sometimes I've gotten the order update email, and then a few days later the item HAS actually shipped!
DeleteThanks Ash--
DeleteIt's two days now since I made the purchase with no status update, so I'm not holding my breath at this point. After I "bought" these, I immediately went back and added it to my cart again to see what would happen: the system did actually allow it. I then removed the item from my cart and I tried again 30 seconds later, but by then I got the "not available to be added" message. Do glitches like these in fact occur as a result of someone else making the purchase just a few seconds prior? Again it seems really odd how it's such a mystery, and CS has no information available. All they seem to be able to tell me is that the item I may possibly have bought came from a store and not their warehouse, but they have no idea on which particular store it would have been. Weird.
Something else curious that I have noticed on pop-backs over the past few years: an item may show as unavailable in my size, and when I call CS to ask if they are showing store availability in my size on that item, the answer always seems to be no; that their website encompasses store stock. When I then call one of the stores, however, they will look on their computer and tell me, "I'm seeing one in the Portland store and one in Tampa." Invariably the in-store item is not only available, but it's considerably cheaper than it was selling for own the website. Case in point: I spotted an out-of-stock shirt for my particular size yesterday that was originally $97 but would have come down to right around $60 with their 30% SALETIME code and their 15% teacher/student discount code, but the store that still had one left in my size had it marked down to $31 with free shipping. I have saved quite a bit of additional $$ by going this route, where I purchase close-outs via "send sale" from a store rather than through the website.
I agree it could go either way. But keep looking at the web site. Inventory is different day to day and it might let you re-order another day. I've gotten "we wish we had enough" email and gone to the web site and re-ordered the item right away. I'm sure they were out of the item on the day they sent me the "we wish we had enough" email, but then it becomes available again. Good luck, I hope it ships. Check out eBay or Poshmark if not.
DeleteRegarding my pop-back that has not shown any movement since I made the purchase three days ago, can I read anything into the "Your Order will be Ready to Ship Soon" email that just came in? Should I feel at all re-assured by this, or is it standard company procedure to send these out after 72 hours of no movement?
ReplyDeleteMeans nothing. I’ve gotten them and had the item ship or had the item cancel.
Delete"Thank you for nice information
ReplyDeletePlease visit our website unimuda and uhamka"