Take an Additional 30% Off {thanks to Facebook!}

"Thanks!" to many of you, including Lauren (in this post) as well as Jennifer K., who let us know about the following promotion.

J.Crew is offering customers to take an extra 30% off orders, with promo code FACEBOOK. The offer expires April 14, 2015. The fine print includes:

*Offer valid on purchases made in J.Crew stores and at jcrew.com from April 11, 2015, 12:01am ET through April 14, 2015, 11:59pm ET. Offer not valid in the 769 Madison Avenue store, Liquor Store, Ludlow Shops or J.Crew Factory stores; at jcrewfactory.com; or on phone orders. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash or combined with any other offer. Offer not valid on fine jewelry; select men’s suiting, crewcuts, Collection, Garments for Good, Wallace & Barnes, wedding or third-party branded merchandise. To redeem in stores, present this offer on a smartphone or mention Facebook at the register. To redeem online, enter code FACEBOOK in the promo code box at checkout. Limit one promotional code per order. Offer valid in the U.S. only. Terms of offer are subject to change.

Well, always happy to see another promotion online at J.Crew.

Will you be taking advantage of this promotion? What item are you hoping to pick up? Please share!

Wordless Post: J.Crew Fall/Winter 2015 collection

J.Crew Factory Outfit of the Day

J.Crew Factory posted the above image on their Facebook page to promote the Factory Frankie Short. I just think the whole look is flawless. The outfit is gorgeous and makes me want to get one of everything. E.v.e.r.y.t.h.i.n.g.

I would like to see more of this, please. Give me a catalog too!

25% Off Regular Merchandise at J.Crew (30% off sale)

"Thanks!" to  many of you, including Doodle Daschund and Sinead (in this post), who shared the following email & promotion from J.Crew.

J.Crew is offering 25% off regular merchandise and 30% off Spring Sale (and 50% off Final Sale) with promotional code FACEBOOK25. This offer expires April 14, 2014.

Apologies for not posting this sooner (and doing a better job keeping up with the J.Crew news in general). I am having one of those moments in life, where there are more things for me "to do" than hours in the day to complete them. ;)

Will you be taking advantage of this promotion? If so, please share!

Take 25% Off Over at J.Crew Factory!

"Thanks!" to many of you who let us know the following promotion.

J.Crew Factory is offering customers 25% off with promo code FB250 in celebration of reaching 250,000+ likes on their Facebook page. This offer expires today. 

This is a pretty nice offer since it includes both regular and sale priced items.

Will you be taking advantage of this offer? If so, please share! :)

Secret Sale for Facebook Friends of J.Crew

"Thanks!" to  many of you, who shared the following promotion from J.Crew.

J.Crew is offering 25% off (no min!) with promotional code SECRET. This offer expires tomorrow night, midnight EST. The usual exclusions apply (no suiting, no third party items, etc.)

It's interesting to see this type of sale being offered over at J.Crew's FB page. Especially since they are offering the same promo on their website, just with a minimum dollar amount.

Will you be taking advantage of this promotion? If so, please share!

Sneak Peek: J.Crew's June 2013 Catalog

J.Crew posted on their Facebook page a sneak peek into their upcoming Style Guide. Otherwise known as the June 2013 catalog, it will feature Liya Kebede on location in Tanzania. 

J.Crew is known for their location catalogs and this upcoming one appears to be gorgeous! I can't wait to see what the rest of the pages have in store for us!

And of course, this just means that new arrivals are around the corner!

What are your thoughts? Do you know when the newest arrivals are expected to be available? Are you looking forward to the upcoming new arrivals?

J.Crew Factory is on Facebook!

First, J.Crew Factory was made available online. Then J.Crew Factory started their own Club for loyal fans (as mentioned in the "Join the J.Crew Factory Club {yes please!}" post from earlier this month).

Well, Factory is taking off, because they just sent an email this morning announcing that J.Crew Factory has its own Facebook page. Click HERE to be a fan!

Although I never missed having a FB page for Factory, I am kind of surprised that J.Crew did not already have one. Better late than never!

What are your thoughts on J.Crew Factory's FB page? Are you already a fan of the site?

Exclusive Look at J.Crew's Spring 2013 Presentation

J.Crew posted two images of their Spring 2013 Presentation for Fashion Week on their Facebook page. One image showcases the Men's collection and another the Women's collection.

I hope you like to stand out in a crowd, because there is a whole lot of merchandise with bright brights on display!

P.S. What is up with the polka dot pants? It's like pick a color and stick with it. Amiright?

P.S.S. "Thanks!" to xoxo (in this post), as well as Life as a Cat & Kat (in this post), who let us know that all the individual outfits (for both Men & Women) are available over at Now Fashion (click HERE to check it out!) "Thanks!" to Roxana, who shared a post over at NY Mag (click HERE to check it out!) that shows the collection, including accessories.

"Thanks!" to J.Crew Guy in Canada who let us know that men outfits are also available to view HERE.
On a pretty note, check out the photo of the Biennial hobo that J.Crew also posted on their Facebook wall. They state: "in supple pebbled leather (our designers spent months perfecting the finish) and two eye-catching blue hues". Very, very pretty.
What are your thoughts on the upcoming Spring 2013 collection? Are you excited about it? Are there any items that interest you? Please share! :)

Catalog Cover Flashback {Spring/ Summer '89}

J.Crew posted this Spring/Summer 1989 catalog cover over on their Facebook page. How amazing is this picture?!?! Love. It.

J.Crew + Facebook + Customers = ???

"Thanks!" to alicialoveseveryone (in this post), who shared the following article from Time's MoneyLand (click here to read in its entirety):

Many Big Retailers Don’t Respond to Customer Questions on Facebook
By Mitch Lipka
March 27, 2012

If you’re hoping to get better customer service by posting questions to a retailer’s Facebook page, be prepared for disappointment, according to a survey released today. Major retailers including J.Crew, Victoria’s Secret and Radio Shack not only didn’t respond to questions within two days, they actually deleted them, the customer service evaluation company STELLAService found.

The findings are something of a jolt to the idea that consumers can turn to social media to get more effective customer service. While there are still plenty of examples of consumers using both Twitter and Facebook to their advantage, this survey shows just how inconsistent the results can be, and that some are far more committed to properly playing the social networking game than others.

Only five of 20 retailers both responded within 48 hours and left customer queries on their Facebook pages: B&H Photo, Gap, Bed Bath & Beyond, JackThreads.com, and Williams-Sonoma. ...

“While retailers have enthusiastically embraced Facebook as a way to engage with consumers, many have yet to fully appreciate social media’s two-way nature when it comes to providing customer service,” STELLAService CEO Jordy Leiser said. “Retailers need to realize that two days in Facebook time is like two years in real-time. Consumers are used to real-time engagement with friends on Facebook, so it’s unnatural to spend days waiting for any kind of response.”

I am surprised that J.Crew does not embrace social media as much as their sister-company Madewell. I find Madewell to be ahead of the curve when it comes to reaching out to their customers through a variety of technological platforms. J.Crew... not so much.

I am currently a fan of J.Crew's Facebook page but I do not find it necessarily informative. I am not exactly sure what extra benefits they offer to customers.

I have seen other companies, like Land's End, excel at using Facebook as a tool to reach out. It would definitely be to J.Crew's benefit to step up on this front.

What are your thoughts on the article? Do you find J.Crew's Facebook page informative? Do you visit? Are you a fan?

Chat with J.Crew's Wedding Designer, Tom Mora

J.Crew announced a live Facebook chat with their Wedding Designer, Tom Mora. The details for this event are as follows:

• Time: Wednesday, July 27 · 2:30PM - 4:00PM
• Location: Facebook
• Created By: J.Crew
• Save the date: Our wedding designer, Tom, will host a live chat all about aisle style tomorrow, right here on Facebook, from 2:30 to 4pm ET.

To check out their Facebook page, click HERE.

J.Crew Brings Back Japan Love Tee {round 2!}

As mentioned in the "J.Crew & Women's Japan Love tee" post, J.Crew removed their Japan Love tee. A big "thanks!" to Claudette who gave us an update to this story, in that J.Crew has brought it back.

Customer can now pre-order the Women's Japan Love tee (Item 52460; $25.00). So what is the change? Well, the image of the model looks exactly the same (right down to her hair's placement). What is missing is some text. It looks like they just photoshopped "Sea of Japan" away.

As mentioned in the previous post, I applaud J.Crew for wanting to help the victims of Japan. It is also great to see J.Crew listening to customers and modifying the design. :)

J.Crew & Women's Japan Love tee

"Thanks!" to Megan who let us know that J.Crew was selling a few products to help the victims of the earthquake/tsunami in Japan. They are also offering free shipping on these items.

Customers could buy the Love Save Japan tote (Item 52558; $25.00), or the Women's Japan Love tee (Item 52460; $25.00), described as:

This tee is available for pre-order. Wear your heart on your sleeve: 100 percent of the profits from the sale of this limited-edition tee will be donated to the Japanese Red Cross Society, which provides much-needed medical care and emergency supplies to victims of the recent earthquake and tsunami. The custom map design, created by our in-house graphic guru, is featured on soft cotton. Boasting a slouchier boy fit, this tee not only looks good, it's for an extremely good cause.Enjoy free shipping on this tee. Cotton. Crewneck. Short sleeves. Import. Machine wash.

But what makes this a bit more interesting is what Red (in this post) shared about the tee:

I'm a huge fan of J.crew, but 've got disappointed in Jcrew's current Japan relief campaign tee. ...The "Women's Japan Love tee," ... incorrectly labels the East Sea as the "Sea of Japan." This name originates from the period of Japanese imperialism and the brutal Japanese occupation of Korea from 1905-1945. It is part and parcel of the legacy of this time, which includes genocide, atrocities, slave labor, and the exploitation of tens of thousands of Korean and Chinese women as sex-slaves - the "comfort women" - by the Japanese. The United Nations has recognized that this body of water should be referred to as the "East Sea/Sea of Japan." Please change the name on this tee shirt to a less offensive and inaccurate name. ...

Well, apparently J.Crew took notice of this situation. On their Facebook page (click here), they share the following message with their fans today:

We received a number of emails voicing concern over our T-shirt design that we created to offer Japan support in their time of need. We are updating the T-shirt and have temporarily removed it from our site. Thank you to all who voiced concern—and most important, we hope you all share in our support of relief efforts in Japan.

I applaud J.Crew's move to help the victims of Japan. I am also happy J.Crew listened to all the concerns over the tee by updating to a more appropriate design. I look forward to purchasing the upcoming version. :)

J.Crew Really Wants You to "Like" Them {facebook style}

"Thanks!" to IRL (in this post) who noticed a new feature on J.Crew's website.

In the last rollout of new arrivals, J.Crew added something else to product pages: the Like button from Facebook. Yup! On the bottom, below the multiple views, there is a button where you can show how much you like a J.Crew item by sharing it with all your friends & family.

Very clever. This way J.Crew has another marketing tool to determine which items are most coveted. Very clever indeed. ;)

Since J.Crew is adding features to their product page, how about a reviews section for each item? This is a suggestion that many JCAs have been wanting for a long time now. Gap Inc does it (for Gap, BR, etc.) and so does Anthropologie.

Did you catch the Like button on the bottom of J.Crew's item pages? Have you used the feature?

Favorite J.Crew Covers of 2010 {& more!}

Over at J.Crew's Facebook page (click here), there is a poll asking customers which cover from 2010 is the best. I thought this is a great question to ask our own JCA Community.

While we are reminiscing about last year, it got me thinking about what our favorite items from 2010 are. Also, what items from 2010 we regret not getting while we had a chance.

For me, the Vintage Bateau Top (Item 24484; $42.50) makes the top of my list for favorite items. I definitely got my fair use of this versatile top. It's classic design will be a go-to for years to come. The second item I love is my pair of Vintage Slim jeans from J.Crew. This year, J.Crew's denim won me back. The Vintage Slim cut is just perfect with its slim fit (not skinny-matchstick-tight which looks great on others, just not on me).

Which cover from 2010 is your favorite? What item(s) are your favorite from 2010? What item(s) did you miss out (& wished you got) from 2010?

Quick Poll: What is your favorite catalog cover of 2010?

J.Crew's Website: You Decide!

"Thanks!" to IRL who let us know about J.Crew updating their look online at their Facebook page (click here).

They share the following:

We’ve given ourselves a makeover (several, in fact). We’re trying out some new looks at jcrew.com and we want to know, which one is your fave?

My first reaction: "No joke you are giving yourselves a makeover!" ;) I am curious what other changes J.Crew has in store. Do we get a vote on those changes too? :)

As for the variations of the home page, I like the standard upper left one. It is clean and simple. It showcases the image nicely and the navigation is easy to use. Although, honestly, I can work with any of the four options.

What are your thoughts on the potential makeover J.Crew is undertaking? Which home page for J.Crew online do you want to see?

Save 20% Off Women's Knits & Tees + Madewell Free Shipping Code

"Thanks!" to many of you, including LT & Erin, as well as JBird & rsull3311 (in this post),who shared the following promotion from J.Crew this morning.

J.Crew is offering its Facebook Fans an additional 20% off all {regular priced} Women's Tees & Knits line (click here to shop online) using promo code FBFANS. This offer expires Sunday, 6/6/10. Fine print for this offer includes:

*Offer cannot be redeemed for cash or applied to previous purchases. Valid on full-priced women’s knits & tees only on jcrew.com thru Sunday, 6/...6/10, 11:59pm ET. Discount applied at checkout with code FBFANS. Offer not valid on phone orders.

Also, "thanks!" to Girlification of Jules (in this post), who let us know that Madewell is offering free shipping on orders of $100+ with promo code CT4K3S. This offer expires 6/14/10.