J.Crew Student Discount: Upgrade to 15% Off

A big "thanks!" to Cass in the post "J.Crew In-Store 20% Coupon" who let us all know that her J.Crew store is offering a 15% discount for students (normally it is 10%). Also, thanks to Math Teacher who let us know that the 15% discount is permanent.

I think it is great that students and teachers get to benefit from 15% off. Way to go J.Crew! :)

Thanks again to Cass & Math Teacher!

Educator & Student Discount: Shopper's Tip

Anonymous at 9:13 PM shared with us a great tip in the "J.Crew Comments on Current Situation" post. J.Crew offers an educator's discount (of 15%) and a student discount (of 10%) on any order. I thought that this was only possible at their brick & mortar stores (either at the counter or using the red phone) because an associate had to verify your status and check the school ID. Well, Anonymous at 9:13 PM let us know that it applies to orders over the phone from home (or the office, car, anywhere besides the J.Crew red phone). All you have to do is tell them that you are an educator or a student, then provide them with your email address (that will act as a verification of your status).

There have been a few other members of the blog who said that they have been able to do this as well. There have also been others who said that this was not true.

Well, when I called J.Crew about my order from last Friday, I thought to ask the customer service representative if I could indeed, apply my educator's discount over the phone from home- and she confirmed that this was true!!!

You can apply the discounts for online orders too! Just call after the recent online purchase to confirm the discount (and school email address) with the customer service rep. Moreover, Mad about madras let us know (in this post) that you can also send an e-mail (from the school email address) with the online order number for J.Crew to apply the discount.

Are you excited that you can apply the discount from calling in anywhere ? Are you thinking about all those orders you made in the past few weeks, that you could have applied the discounts to. [I know I am! :) But I am really just happy to know that we are able to use the discounts over the phone from anywhere!!!] Thanks again Anonymous at 9:13 PM!

Tips on having a great J.Crew shopping day!

I have come across, through my many years of purchasing at J.Crew, that there are a few tips that all J.Crew (devoted) shoppers should know about!

1. First and foremost: J.Crew's customer service is one of the best in the business. So never hesitate to give them a call (800-562-0258) about any issues you might be having. (I have their phone number stored on my cell-phone for easy dialing access!)
   
   
2. If you are a student, show your student ID and J.Crew will give you a student discount of 15% in their stores. That discount applies to just regular items. (It use to apply to sale items too, but those days are over.)
   
   
3. If you are a teacher, show them some form of proof and J.Crew will give you an educator's discount of 15%! (I just found out about this juicy tidbit this weekend!)
   
   
4. Don't hesitate to return "final sales" items if the merchandise is defective. I ordered the beautiful Jeweled-buckle grosgrain belt in black (Item No. 90865) to find one of the jeweled pieces missing and the other one completely off. I called J.Crew immediately and they mailed me a new one.
   
   
5. There is a red-phone in all stores that allows customers to place store & catalog orders for regular priced items. This is especially great for items not available in the stores since J.Crew provides free shipping. Alas, the free shipping offer via red phone offer does not apply to sale merchandise. (Again, I know this for sure because I tried). HOWEVER, your student and educators discounts do apply over the red phone (so do not forget to mention them when placing an order!)
   
   
6. If you are looking for a regular priced item and it's out of stock online, call J.Crew and ask to perform a "store search". Essentially, J.Crew associates will check the stock of that item in all of their stores. When they find the product you want (both size & color), they will mail it to you. Sadly, this service is not applicable to sales items. (They use to offer it for sale items and it was great too! But J.Crew probably recognized it wasn't cost effective for them.)
   
   
7. UPDATE: I completely forgot to include something about "waitlisted" items. If you are waitlisted for a particular item and that item goes on sale for a lesser amount (this includes the item being a part of the 20-30% off temporary sale section), make sure you call J.Crew for a price adjustment. They will always honor the lowest price before the item is shipped out. Unfortunately, they don't update the lowest price automatically- so you do have to keep track of prices. (I have called about price adjustments numerous times in the past and J.Crew has always been accommodating. It has saved me a bunch of money that I used towards other purchases too!)
   
   
8. If you "sign up" your email for new arrivals and promotions (through the website,) J.Crew will email you a welcome offer that usually consists of a free shipping code. (Gotta love that!)
   

What are some of your "tips" for J.Crew shoppers? I would love to hear what you have found with your experiences with the store.