This is the weekly "Looking to VENT with J.Crew" post, a place to share our not-so-stellar experiences with J.Crew.If you have recently experienced a frustrating situation with J.Crew, maybe you might be willing to share that information with us in this post.
Please feel free to share your story on almost any topic— including poor experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.
I have been finding the customer service for Jcrew.com really bad lately. Not that polite and very "whatever" and inexperienced managing what should be pretty common questions. They are also taking a much longer time to process returns that come to them via email - sending back from Canada.
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