This is the weekly "Looking to LOVE with J.Crew" post, a place to share our favorite experiences with J.Crew.If you have recently experienced a positive situation with J.Crew, maybe you might be willing to share that information with us in this post.
Please feel free to share your story on almost any topic— including stellar experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.
customer service, shipping, follow up, especially compared to Anthropologie. When I asked them for product measurements (after a super-long phone wait time), they gave me their standard body measurements. When I said, "no. the measurements of the actual item," they didn't have them available, tried to talk me into ordering anyway, and said they'd email within the next two business days. They never arrived. . . J. Crew is always super on customer service followup.
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