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If you have recently experienced a positive situation with J.Crew, maybe you might be willing to share that information with us in this post.
Please feel free to share your story on almost any topic— including stellar experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.
I really love my Tossed Hearts silk blouse, and it still makes me happy thinking about the positive customer experience when it sold out, and I requested a WWFIFY. It really was easy as pie, and the store that shipped me the blouse stacked two promo codes onto it, so I ended up getting it on sale at a very nice discount when I had planned on paying full price!
ReplyDeleteFabulous service received yesterday at the North Michigan Avenue store in Chicago. Several SAs offered to help, and one tracked down a bunch of sale items in my size in the stockroom. Thanks, ladies and gentlemen at 900 North!
ReplyDeleteThat's good to hear. I feel that service can be so hit or miss at 900 North. I prefer North Ave for customer service.
DeleteMadewell CS was awesome when I contacted them about a damaged sweater. They refunded me right away! Love that.
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