Showing posts with label chat. Show all posts
Showing posts with label chat. Show all posts

Friday, August 27, 2010

Starting Today: Take an Extra 20% Off Final Sale (& free shipping)

A big "thanks!" to many of you, including Rebecca (in this post), as well as Marietta, who let us know about another offer from J.Crew.

J.Crew is offering customers 20% off any purchase from their Final Sale {no minimum} and free shipping (over $150 *after* discounts applied) with promo code OURTREAT. This offer is good through 8/29/10.

It seems like J.Crew has been moving a lot of new arrival merchandise to the Final Sale section. Perhaps it is to make room for more Fall merchandise. Here's to finding some great deals! :)

Off topic: The chat feature on J.Crew is now available on the top of its homepage. (The only way to access it before was when it randomly popped up on your screen.) It's great that J.Crew took the initiative to make its website more user friendly. Kudos J.Crew!

Will you be taking advantage of this promotion? Are there any sale items you are interested in getting?

Tuesday, July 6, 2010

J.Crew Wants to Chat With You!

A big "thanks!" to MissMasala, as well as Ashley (in this post), who let us know about an exciting new feature over at JCrew.com. Also, "thanks!" to MissMasala who shared the image below with us.
J.Crew is now offering real-time chat services with J.Crew Specialists! As customers browse the website, pop-up message appears asking if one wants to chat with a specialist. After clicking on it, a new chat window appears with a specialist waiting for you.

Other retailers, like LE Canvas, offer this service. It is a convenient way to communicate with customer service without having to use the phone (especially if you are at work!) Personally, I love it. I think it is great that J.Crew is now offering this. :)

What are your thoughts on the new update? Do you like the chat feature? Have you already used it? If so, please share your thoughts! :)