Interesting what is going on with J.Crew! I hope they are able to get things back on {fashion} track with the Holiday roll-out. :)J. Crew, industry darling, hit on outlook
By Andria Cheng
August 27, 2010
J.Crew Group Inc., which has had a streak of growth that outpaced its rivals and exceeded Wall Street expectations, saw its shares hit on Friday after the company lowered its outlook for the year and its third-quarter outlook also fell short.
"The continued economic uncertainty that we are all seeing is leading us to take a more conservative outlook for the back half of the year," Chief Executive Mickey Drexler said on a conference call late Thursday. "The customer is more selective with their purchases. More than ever, they are focused on newness. The headline is 'They're deferring. They're waiting. They're comparison shopping and people are a little nervous."'
J.Crew shares fell 7.3% to $31 in early afternoon trading, their biggest percentage decline in at least a year.
The clothing retailer cut its full-year outlook to a range of $2.25 to $2.35 a share from a previous projection of as much as $2.45 a share. The company forecast third-quarter profit of 55 cents to 60 cents a share. Both projections fell short of analysts' estimates.
Economic impact aside, analysts said some of J.Crew's fall merchandise also has been too edgy and not resonated as well with its customers. The company also may have been hurt by increased competition from rivals from Ann Taylor Stores Corp. to Talbots Inc. that have also offered embellished tops and other looks that are similar to J. Crew's offerings, analysts said.
Still, Wall Street likes the stock. Among 20 analysts tracked by FactSet, more rated the stock a buy than a hold with only one underweight rating.
"Weak guidance was attributed to weaker spending trends, but we suspect some fashion missteps may have played a role, too," said analyst Linda Tsai of MKM Partners in a report. "This is not completely unusual and a bit reassuring, as we think (J.Crew) can correct this for Holiday. (We) still think stock is attractive."
Regarding the company outlook, analysts said a 10% increase in inventory growth per square foot at the end of the second quarter may likely translate to some profit-eroding discounts if demand falters.
"Given that (J. Crew) does not have strong ability to cut orders, we expect accelerated promotional activity resulting in margin pressure," said analyst Pamela Quintiliano at Oppenheimer & Co.
To lift growth, the company for the first time is bringing its factory outlet products online for sale. It also has opened its first wedding store and is opened more locations just for men as well as its Crewcuts for kids.
The warnings came after the company reported second-quarter profit surged a better-than-expected 88% to $34.9 million, or 53 cents a share on an 11% comparable store sales gain. Analysts surveyed by FactSet Research had forecast earnings of 45 cents a share.
What is your take on the article? Would you consider purchasing J.Crew stock? Do you think J.Crew will perform better in its next quarter?
"Merchandise too edgy to resonate with customers"? Me thinks not edgy - more like the declining quality (ratty tees, holey cardigans) and repetitive styling (ruffles everywhere but underarms).
ReplyDeleteHopefully Mickey and Jenna would take a hint from this blog's comments and head back to their preppy and classic roots with quality clothing (hello Bella and Maggie jackets!).
For me, this was the most interesting point: "Given that (J. Crew) does not have strong ability to cut orders, we expect accelerated promotional activity resulting in margin pressure."
ReplyDeleteSALES!
Probably more FINAL SALES... :(
ReplyDeleteIt's never great news when a company's stock falls, but I am reassured to see that the customer has spoken and the market is being forced to listen. I hope that J.Crew read this article very carefully and makes the necessary adjustments to draw me back in as a customer.
ReplyDeleteRaina Cox, that is exactly what went through my mind! Bring on the deals!
ReplyDeleteI was a little surprised that Mickey said customers are focusing on "newness" and not quality, classic pieces. On further reflection I can recall many posts on this and other blogs where people are lamenting that they already have similar items in their closet at each rollout. There are fewer unique J.Crew offerings that used to set the brand apart from the rest. Jenna, where is your creative vision? Better take an exotic trip somewhere to refresh your ideas.
No surprise about the earnings forecast though. With all the quick and drastic price cuts anyone can figure out that sales have taken a big hit.
J.Crew should seriously open some stores in Canada. The economy here is good and people are spending. Where I live there are a lot of young professionals and new U.S. and designer stores have been opening recently, with much success - they are packed and have lineups at the cash. J.Crew would be a bit hit for sure.
I wonder if this blog was analyzed by the analysts when they concluded that Ann Taylor and Talbots were J Crew's rivals?
ReplyDeleteI agree with Pansy-more Final Sales, the better to get rid of merchandise that's not selling, once and for all. Also, someone should tell Mickey, his would-be customers are not craving newness, we are starving for nondisposable clothing items, i.e. high quality materials, superior craftsmanship and above all great design, something that looks good year after year. If JC would incorporate all that into the upcoming holiday collection, I think there would be an immediate turnabout.
ReplyDeleteBring back some of the styles from 2006-2008 and we'll buy in droves Mickey!
ReplyDeletePS I cannot stand Fenton Fallon...
Maybe Mickey should just watch the store: for example, make sure the people writing the web site copy actually look at the merch before sitting down to compose. A sleeveless dress (28708) is described as having “cap sleeves,” the bonbon dress kept appearing in workwear a cardigan (29006) is described as being “woven from the finest merino wool in a 16-gauge knit” – would like to see the machine that does that! Sales help ranges from gracious and knowledgeable to intergalactically spaced out. At the end of the day, it's all about what the customer is willing to spend, and in this economy, the customer IMHO wants the confidence that comes from believing the merchants know what they're doing.
ReplyDeleteI love J. Crew. I would say 80% of my closet is Crew. It's a recent love affair, I started buying in late 2007. I have some amazing pieces and I've worn them a lot. This year, 2010, marks the least purchasing I've done. Less of what they are making appeals to me and I'm buying significantly less than I used to. I always find a piece or two in each collection. Still, I used to find 10 or 15 pieces. I love ruffles and sequins and cargo pants and pencil skirts, embellished tees and kicked up cardigans. I just have many already and I don't need many more. What I would buy are good quality pieces in colors or shapes I don't have already. I'm finding myself drawn to other stores for this reason.
ReplyDeleteIn other words, while I can't put my finger on exactly why, I am definitely a J. Crew customer on the decline. I'm the consumer responsible for their current gloomy outlook because I've stopped buying.
I am glad they have been called out on the new edginess! Everything from tees, tops, jewelry (?!) and shoes have gone over the top this year and is too highly styled for me. I have not switched over to other brands just yet but, it is only a matter of time if they don't tone down the trendiness factor.
ReplyDeleteI love Jcrew and don't think will ever be able to quit this Jcrew addiction. I also owned their stock and sold it when I was up. Will not buy their stock now though. Some of the changes that Jcrew have introduced makes me think they're really budget-conscious now and shifting their attention to customer service to other details in other to save cost. Some example: Now if you try to get a price adjustment (a legitimate one), it's like pulling teeth. Or they post codes but then won't let you combine it with the teacher's discount, etc. Not to mention the introduction of the Final Sale items. This to me just says how little confidence they have in their products and fear customers will return them, hence increasing cost. Not to mention how they've cut down on quality...All those unfinished edges in camis that make clothing disposable.
ReplyDeleteThis is why I also love to shop at Nordstroms and Anthropolgie. No gimmicks + clear and consistent store policy. Really, Jcrew, is this business model really so hard to achieve?
This is very interesting.
ReplyDeleteFirst, I'd be curious to hear from the knowledgeable about what kind of information analysts used to reach the "too edgy" conclusion. It certainly jibes with the anecdotal evidence here, but how does that or similar information translate into the kind of info a financial/retail analyst can rely on?
Count me in among those whose JC spending has tapered off (in 2010, about one fourth of what it was in 2007-09, and about half of what it was in 2005-06). Without a doubt, a big part of this decline is due to my general economic concerns. But a larger part is due to what JC is selling (and a subset of this part is marketing and CS). Without re-hashing the new/hip versus old/stodgy discussion, I'll just say that JC's offerings used to be 100% relevant to my needs as a shopper and that is no longer the case.
Ah, another dissing J. Crew thread. Love the JCAs but taking a break :)
ReplyDeleteNo surprise that customers are balking at the grays garden girlscout theme. Jcrew is not Runway. They need to present wearable outfits again so customers can covet and buy the top to bottom look. Leave the fashion forward styling of their items to magazines
ReplyDeleteAlso find it laughable that Mickey thinks the customer only wants newness and yet they keep turning out the same old tatty ruffle
Dear Sweetsy,
ReplyDeleteIsn't it lovely when others agree with me and I don't have to post anymore.....just let the masses speak for me......
I motion to replace Mickey and Jenna. We need new blood.
ReplyDeleteSo excited to see this post and it is saying exactly what I have been EXPERIENCING and THEN FEELING lately with JCrew.
ReplyDeleteI mean I would love to see them do well, put out the great quality clothes that attracted me over the past 11 years-- and while definitely changing over that time--- I still found LOTS to LOVE.
Hopefully, things will turn around for them. I do wish them the best.
While I hate to see one of my favorite retailers not doing as well as they could, the ball is in their court to turn things around. I'm like everyone else in the sense that I've cut back on my spending. It's not that I can't find things I love under the bells and whistles styling, I definitely do but I don't think it'll hold up to repeat wearings and still look good. Mickey, you want to sell full price merchandise? Make full price merchandise that will hold up to normal wear. Offer consistent policies on price adjustments and codes that are actually fair. Stand behind your merchandise by not offering it at final sale two weeks after it comes out.
ReplyDeleteJ. Crew has the right to sell their merchandise however they want and not offer deals at all but people are only going to shell out when they feel they're getting their money's worth. If the price points were more in line with quality (i.e. either lower prices on the current quality or raise the quality and keep the prices as is) people wouldn't wait for sales and deals. Hopefully the quality control will prevail but J. Crew knows what it needs to do to keep sales strong, as of now, they're not even willing to stand behind their merchandise as evidenced by the perpetual final sale.
I have been a die hard JCrew fan for 10 years and usually fall for a lot of their over the top pieces but these last few Fall rollouts have been very underwhelming and some pieces just too highly priced for the quality. Did anyone notice the $298 cashmere tank top?! Same goes for Madewell, I just bought the $198 starry nights sequin blazer and it was so cheaply done and the quality terrible, not worth more than $20! Fall used to be my favorite JCrew season and now I'm looking to other retailers.
ReplyDeleteWell, I never mind promotions, so I would be very happy about that. But I would hate to see J Crew lose their edginess and go back to "plain ol' plain ol'." What we need is another big dose of Michelle Obama!!
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteI've been saying this for a while. JC is *not* doing really well like some people seem to think. Customers aren't buying their bag lady looks and their stock price has dropped significantly this year.
ReplyDeleteElizabeth, I don't consider this a thread dissing J.Crew. The financial report indicates they are missing their mark and the reality is that a lot of customers are not happy about it. The many posts lamenting lack of quality and wearable style are indications that people really *want* to buy from J.Crew and that they are watching and waiting for the opportunity.
ReplyDeleteDon't take it personally if you are loving everything and are disappointed that others are critical. There are as many opinions and style choices as there are people. Perhaps you are the exact customer J.Crew is designing for, lucky you. Unfortunately, if it doesn't translate to spending by the masses to meet J.Crew's financial goals it means they need to incorporate changes. It's no surprise then, that a lot of JCA's are expressing the desire for change as well. Hard to deny when it is there in black and white. People aren't just whining for the sake of being negative, they (we) are really not happy lately. But we're ready to get back on with the love affair, if J.Crew can meet our expectations. We're still here, waiting, watching...
The Market Watch article talks about weak guidance and fashion missteps. Even the top designers fall victim to these pitfalls once in a while. It is really no surprise that the blogosphere is reflecting a lot of the same opinion. The key is to recognize the problems and take steps to turn the business around and I truly hope they do because I love J.Crew.
I would *love* to read the full analyst's report. :)
ReplyDeleteWhile doing less well than expected they are still doing better than most so I doubt they will be looking to replace management. I scanned my closet the otherday and found 88% of my purchases from JC are full price so I guess I am one of the few still under mickeys spell and quality issues aside hope they keep up the IMO good work. I am finding fabric quality suffering across the clothing world right now. Are synthetic blends "fashionable" right now?
ReplyDeleteI also wonder where they get their fashion information for this article. I thought production is at least 1 year out. If J Crew cannot cut orders that means they cannot easily adjustment 'missteps' they have made for holiday. If they have to rush production for this winter, that means possibly selling more lower quality items. I really wonder what Mickey defines as newness. That's not clear at all.
ReplyDeletegem twin,that isn't true. JC is *not* doing better than most.
ReplyDeletehttp://money.cnn.com/data/sectors/retail_trade/
Amy, I wanted to share this link with you. The skirt is from J.Crew spring 2009 and is a similar length and cut to a Talbot's one you posted yesterday. Check out the comments. Is that you in the third post, or a different Amy? Whoever it is, she liked it. ;-)
ReplyDelete"analysts said some of J.Crew's fall merchandise also has been too edgy and not resonated as well with its customers."
ReplyDelete"Weak guidance was attributed to weaker spending trends, but we suspect some fashion missteps may have played a role, too," said analyst Linda Tsai of MKM Partners in a report.
Ya think?
Perhaps Mickey should take a hint and fire Jenna.
This comment has been removed by the author.
ReplyDelete@ Jeanne - thanks for the CNN money link.
ReplyDeleteWow, Talbot is up 21%, Ann Taylor is up 13.25%, while J. Crew is down 30%??
@ Elizabeth - we are not dissing J.Crew, we are just rallying for fundamental changes so they can get back to the top. It's constructive criticism.
While I understand J Crew is trying to capture a younger crowd with their edgier styling, they should also keep in mind what made them so popular in the beginning, the classic American style and great quality.
ReplyDeleteI remember getting their catalogs back when they first came out (and didn't ship to Canada) and I can still remember the beautiful pieces of clothing that would still be relevant today.
While I understand J Crew is trying to capture a younger crowd with their edgier styling, they should also keep in mind what made them so popular in the beginning, the classic American style and great quality.
ReplyDeleteI remember getting their catalogs back when they first came out (and didn't ship to Canada) and I can still remember the beautiful pieces of clothing that would still be relevant today.
I'm really glad this article came out.
ReplyDeleteIt's about time they got off their high horse about how great they are. They're always tooting their own horn. Until things get bad, and they turn towards pointing fingers at the economy.
Sure, the economy sucks. So we're tighter with our money. If you still brought back the bellas, or the midnight taffeta skirts or things that were cute and not so "hard" looking, we'd bite. But when you look like everything else out there, I'm going to take a pass.
As for this season, I'd rather build up my bank account instead!
I agree with GigiofCa, I don't think that they will be able to get back on track for the holidays, at least not in terms of styling (catalogs) or production. They can only rectify the prices, meaning that we will probably see more promotions for the holidays. Maybe the TURKEY will be back on our tables this year!
ReplyDeleteI think that JC has too many irons in the fire with all of their ventures (crewlet.com, collection stores, crewcuts, collaborations, etc., etc.), and if they had instead focused on increasing quality they would have risen to the top compared to their competitors.
ReplyDeletePersonally, the JC 'missteps' of the past year or two have taken the joy out of shopping there. I used to place an order (remember the days of the free ship, no min code?), receive the item, wear it, wash it, and love it. I mainly shopped sales and was often satisfied with my purchases, as they met my expectations.
Now, when I receive an item and feel that the quality isn't worth the price I paid, it sets off a downward spiral of waiting for the price to go down enough to try again. Or deliberating whether or not to take a chance on a final sale item that I wasn't able to see IRL. Not to mention the trepidation about laundering something for the first time! The expectations I had back when I first started shopping JC are still there... it's just that few things meet them these days.
Agree with Ema and Gigi, the Holiday design is done done, let's hope it's not "Little Edie Tries to Bake a Turkey".
ReplyDeleteI am Die Hard JCrew, and I have returned so much this year it's ridiculous. Even my DH has noticed. (And his comment was "maybe you're banging your head against the wall and JC is not for you anymore".)
I am happy with my recent suiting purchases and I am a fan of the Intimates (Cosabella) but JCrew get it together and bring back the classics!
Also ITA with xoxo, here in Canada people are spending for sure, now is the time for JC to move it on up North.
I guess I'm one of the dissenters. I've only really shopped at J. Crew since they started offering more edgy looks. I love the fall catalogue and for the first time ever, am seriously considering getting a pair of J. Crew shoes. I usually buy independent designers and still get clothing from them, but in this economy, J. Crew has stylish and well made clothes at a good price. Certainly, the recession has made me cut back and J. Crew has started offering things I want to buy at the same time.
ReplyDeleteIf they go back to classic/preppy, I know I'll go elsewhere, along with the friends I know who've also recently turned to J. Crew. I think they have gained a new market but I don't see that it has been at the expense of the loyal pre-2010 customer. At least from what I can see, there is a huge range of styles in their store. I'm not interested in the classic items but am pleased they still serve that group, along with professional suiting, casual clothing, wedding/formal attire. I can't comment on quality as the only pre-2010 pieces I bought were two cashmere sweaters that pilled and stretched out after one wear.
I see the edgier pieces as an expansion--I've stocked up on many mini skirts and like the striped tops, sequins and some of the plain, unruffled t-shirts and I love the costume jewelry and some cardigans. No ruffles for me--they are neither edgy or necessary imo. But I know others like them.
I also think that the styling in catalogues is typically editorial--which means they take simple pieces, put them together in unconventional ways to attract attention. A lot of J. Crew is still fairly simple, despite the occasional sequinned skirt or edgy sweatshirt.
In this economy, stores are going to do less well whatever they offer. If J. Crew carried on with the same styles, people would just say they didn't need it as it was already in their closet. Consumer confidence is low and people aren't spending.
I don't see why J. Crew can't continue offering a variety of styles and attracting a variety of customers. The items I don't like I just don't bother with--which is what I think we should all do. Those of us who like the newer pieces certainly see them knocked in the comments, but if you don't like it, that's fine--there will be something else for you to love, I'm sure.
The debates about Ann Taylor, Talbots etc. only show me how broad-based the brand is: I have no intention of shopping there, others are enticed by their merchandise. It's not a matter of age, but different tastes, lifestyles, etc.
In this economy retailers will do what they can to keep market share. I know I'm not alone in liking the new J. Crew more than the old--the press attention it has received is also good and in my circle of friends, the reviews are positive. I know others feel betrayed. I just hope they don't reject their new group of consumers, although if they do, I'm sure some other retailer will be happy to have us.
I agree that I think they need to mark down their sale items far more and reduce shipping costs (free shipping for cardholders, free shipping, say, over $50). I've never paid tax on shipping before and find it despicable. But as they move sale items out of stores so fast and even new items don't make it into many of the NYC stores, I often have no choice but to buy online. And final sale has to go--especially as some styles vary so much in cut. It seems wrong to penalize customers when the same item, in different fabrics, can vary in its size and cut.
I guess this is what's driving the launch of the Web site's outlet section. Interesting. And interesting to see the analysts calling out the fashion missteps as part of the reason.
ReplyDeleteMy take on the "newness" Mickey refered to is that the consumer is always waiting to see the next rollout, wear an item for awhile sell it and buy some more. Then the economy changed and the focus is more on quality rather than quanity, hopefully JC is getting the message now. It will take awhile for things to turnaround, it maybe even to late for Spring also. In the meantime I have stop buying from them, the quality issues were too much for me, I have to see their stuff irl.
ReplyDeletexoxo & DaniBP: Yes the economy is different here in Canada but people are still using their credit cards and adding to their balances as opposed to paying them off like the consumers in the US, this was on the CBC news this past week.
I don't mind the edgy pieces at all but I do find it laughable and annoying when the stylist has the model wear every "edgy" piece of the season all at once.
ReplyDeleteIf they just sorted out the sizing, so I wasn't sized out, and brought back the quality, I would be ALL OVER J.crew. As it is I keep trying to give them my money and it just doesn't work out.
My comment is about this statement in the article:
ReplyDelete"Economic impact aside, analysts said some of J.Crew's fall merchandise also has been too edgy and not resonated as well with its customers."
I have to wholeheartedly agree to that. This is the first season in about 3 years that I have bought NOTHING. I'm not even waiting for final sale or promo. I truly don't see anything I'm floored by. I NEED them to go back to their preppy roots. They are so far out of left field at this point it's hardly recognizable as the brand and pieces we all knew and loved. Nothing is wrong with a little edge, but I miss the pieces from Fall 2007, Summer and Fall 2008 ESPECIALLY.
What I'm literally left with is scouring eBay for Vintage J.Crew from those past seasons to fill my wardrobe holes. Show me something that looks like Blair could wear it on Gossip Girl. Enough with the Little J looks!
"Little Edie Tries to Bake a Turkey"
ReplyDeleteLOL DaniBP!
If JC comes up here I am screwed. I know where I'll be spending my weekends... for the first few months only, of course. ;)
thanks Moya--I guess we could be clones in style and sentiment. I think JC will have to continue to make ALL of us happy in order to do good business. I am optimistic in that very few items I like make it to the sale section so they will probably continue to offer those sorts of things. Fashion and style range so widely these days. Remember the days of one skirt length and pant model per season? Then we just all bemoaned the season not the retailer.
ReplyDeleteWe're not dissing J. Crew; we're just J. Crew fans who know what we like and don't like. J. Crew needs to listen to us. They've drifted way too far away from the looks that made them so successful in the first place. I just got back from my local B&M about an hour ago, and all I saw were flimsy tops, too short skirts, and gosh awful ugly jewelry. I've also decided not to purchase J. Crew's cashmere this year because I don't want to throw away my money even though the colors are beautiful. Well, I did see a belt I liked. So, that might just be my fall purchase - a belt.
ReplyDeleteThis is a disappointing report...but I could see it coming. My dad, who owns some JCG asked me months ago if he should let go of some of his stock and I said yes! I also told him to check out ANN (Ann Taylor) and TLB, but I'm not sure he followed through. I hope he did!
ReplyDeleteI won't add to what has already been said but only to wonder why the JCrew men's section have this wonderful "old school" vibe, with the Liquor Store, collaborations with classic outfitters (Alden, Thomas Mason, etc.), but the women don't have the same. My DH is being drawn more toward JCrew than I have lately. Does this type of "classic" not translate well for women? Does it end up being considered to old fashioned?
I agree with xoxo on many comments. I think that those of us that have been buying J Crew for years look for quality classics with a twist. I want pretty jackets (like the Bella) in unique fabrics and pretty colors to wear with my basics and with jeans. So many things at J crew look like tatty teen apparel. I think it's funny when people say it's too fashion forward. I wonder what fashion magazines and sites they are reading.
ReplyDeleteJ Crew totally missed this season's fashion must haves. J Crew is showing very little camel and the bag lady look is in opposition to the runway looks of Chloe and Celine which are all about minimalism or "the lady." A poster yesterday wondered about the length of Talbot's skirts. If she opened up almost any page in the Sept. Vogue, she would see all of the longer skirts but start with Marc Jacobs for LV and the Vogue spread featuring Lara Stone.
J Crew needs to get rid of the messy and go back to beautiful fabrics and rich classics.
Others mentioned J.Crew spreading itselfntoo thin - that makes me wonder about the logic behind Madewell. Originally I though the idea was to offer the "edgy" urban apparel at Madewell, and at lower price points. It was to be the more "youthful" J.Crew, if you will. But something seemed to go haywire, and instead if Madewell picking uonthe edgy slack, it bled over into nearly everything in the flagship brand. Put J.Crew and Madewell in a side by side A/B test and try to tell the difference (in both styles AND price!) It's more than just a few "Jenna's Picks" - the Madewell influence is everywhere. (don't get me wrong, i like Madewell - and currently have more in my Madewell cart than i do at J.Crew, but there was supposed to be more of a separation...two different brands and all that...) I also agree with the poster who called out J.Crew's tattered looks, paper-thin fabrics and unfinished hems as just being shoddy and uncreative, rather than fashion forward. So much of the same thing, over and over. And it looks like folks are finally getting tired of it too.
ReplyDeleteBest.Thread.Ever.
ReplyDeleteShannon, I agree with you, but from the opposite sizing perspective. I like a lot of the newer styles more than the basic traditional stuff (as long as it's feminine, decent quality for the price and not menswear bag-lady looking), and started buying a lot from JC in 2008. However, now that they are trying to be all "designer" they are practically abandoning size 14/16 in all but the most basic khaki pants and bridesmaids dresses (which I don't want anyway). So I want to be spending more money at JC, but instead I am shopping a lot more at AT and BR where they always have my size available, and offer fair prices (with the ample promos) for decent quality clothing.
ReplyDeleteSo I have to wonder:
ReplyDeleteNow that you have declared J. Crew is no longer for you for the past several months, what happens now? Do you just come back every day and say the same thing? Do you ask Alexis to turn this into a Talbots blog? How do you talk about what you bought for over the weekend when you've all said you have no interest in buying from J. Crew now? What happens to a blog dedicated to J. Crew fans when they are no longer fans and those that still like J. Crew become discouraged by the tone and stay away? Of course you can all no longer like J. Crew, but I'm just curious what happens next?
Alexis you posted a few weeks ago about how much you missed old J Crew. I did not get around to posting, so I will take this opportunity to share a conversation that I had with a previous Manager of a J Crew store.
ReplyDeleteI told her I was attending the event at my local B&M, but was not excited with what I had seen online in the new catalog. You have no idea of how much I used to anticipate getting my hands on a new catalog before items were on the floor, now I am just blase.
I ask her, "What has happened to J Crew"?
Believe me she knows how much I spent in the past (circa 2005-2008), and now struggle to find but a few pieces here and there. Hence, no gifts from Mickey this year.
And here it comes, she confirmed exactly what I thought, cringe (some may disagree) Jenna Lyons! EEK! She said everything started to change when Mickey made Jenna the creative director.
So for all of you that love the new direction J Crew has taken you can thank Jenna Lyons. For those of us that miss what J Crew used to be, preppy classic and quality we can thank Mickey for making Jenna the creative director.
Sadly to say, we both laughed and agreed no sequin harem pants or furry feather jackets for us. We will just have to cherish our vintage items and hope one day in the future things will change.
I doubt that anything can be done about Holiday/Resort but, if they wanted maybe they could do a bit of tweeking for Spring/Summer but doubtful. Our best bet is for Fall 2011.
Needless to say my money has gone to Talbots this fall for the most part.
Once upon a time, while Mickey was off building his new baby at Madewell, he threw the reins of JC to Jenna and said, "This is your chance to put your imprint on a great brand." After awhile it became evident that there wasn't a lot of substance coming through on the design end, so maybe decisions were made to make cuts in the quality of materials and construction to give the illosion of growing profits. Another grand idea was put forth that possibly selling Jenna and her celebrity would bolster the brand and draw in fashion forward shoppers to replace the faithful JC fans that were beginning to be disgusted by said goings on. In order to keep the face that was plastered from Martha to Oprah, JC has to pay a big bonus, and finances it by asking a high ranking officer to exit gracefully this past summer and combines her job and Jenna's into a pretty box for the media to open. However, now the quarterly cat, dressed in a ratty tee and sequined miniskirt no less, is out of the bag. Looks like this latest batch of Crewlade isn't tasting so sweet.
ReplyDeleteIn my limited observation... the "bella jacket" is the poster child/lightening rod for many commenters here and seems to me by simple chronology that you most likely have mickey and jenna to thank for it.
ReplyDeleteWhat I don't understand is what makes everyone so ANGRY about this brand and the people behind it? couldn't other market forces be at work? I think a psychologist and psychiatrist and some sociologists could have a field day here. It must be some sign of the times beyond just J. Crew? I think identity politics are bringing out claws!
Elizabeth:
ReplyDeleteI think you're missing the point. Most of us are still fans. But I know I'm not the kind of fan that has blind loyalty and looks the other way when things aren't right. Quality is down, prices are up. The merchandise doesn't stand up to a basic wear and wash as evidenced by final sale galore. The looks are all over the place and often more miss than hit. If undying devotion that doesn't demand quality goods and fair sales policies is what you expect people to have to call themselves fans, I think that's a bit unfair. Although some people like to devote insane amounts of time to things they don't like, we still LOVE J. Crew. We're desperate to buy from them but won't buy disposable looks. Hopefully what happens next is J. Crew gets the message and gives us what we want so we can return to the buying habits of yesterday. Most of us have specific criticism of the brand, mostly constructive criticism that says I love the brand but not the current direction it is going in.
If you feel that is alienating to the individuals who do like the direction J. Crew is headed right now at the end of the day, I'm sorry but it's up to J. Crew to look at their profits and decide how they're going to proceed with business. They can only cut costs in so many ways and still stay in the black.
I think the passion we have behind the brand stems from J. Crew setting out to make that personal connection with their customer. They've done it so of course when they're abandoning the practices that made us love them so much to begin with, it's disconcerting. Just because someone once treated you well doesn't mean you turn the other cheek when they're showing you their cheeks!
ReplyDeleteOT but saw a really interesting JC "reverse collaboration" today. Went shopping with my husband. He hates malls but does like JC. we went to his favorite newish shop which carries "Americana"--Alden shoes, Gitman Bros. shirts, Filson bags--the classics that seem to be currently "in style" and I was grabbing at some nice khakis and chambray shirts and they were... ta da... JCREW!! interesting to see them in a local small boutique.
ReplyDeleteNomoneynofun, I get the point. It's been repeated ad nauseam. My question is do you just keep repeating how much you hate it now, how the Bella jacket isn't there over and over forever? Or at least two seasons as you speculate? Do you really just keep saying the same thing until spring or Fall 2011?
ReplyDeleteWe like J. Crew or we wouldn't be on this blog. We just aren't going to blindly accept everything they have to offer. Now, someone mentioned being angry at J. Crew. I'm not angry, and I think most of us aren't. We just want the company to go back to offering the beautiful clothes that it used to.
ReplyDeleteElizibeth:
ReplyDeleteIf all you are seeing are the complaints, again, I think you're missing the point. There are still things about the brand we love but that doesn't mean there isn't plenty of frustration that people are going to express for as long as they feel like it. And J. Crew is getting the message financially so do we still have the right to see what'll happen next? I think so.
gem twin, I agree. I don't get the level of emotion. I have been buying J. Crew heavily since 2004. I still love many things and today tried on their bootcut cords and loved the fit. Bought a pair and a cashmere cardigan. I don't buy every thing but I never did. I love what I have and if they don't have something that interests me, no problem.
ReplyDeleteI went to Anthropologie too. I like the books they sell in the store. The clothes are a bit precious.
When people spend all day long (following weeks and months) finding new ways to say how much they no longer like J. Crew and want the Bella jacket, and someone says Best.thread.ever. I have to wonder, really? That's the best thread ever?
So I just wonder, what happens next since it's not going to change for some time?
My personal experience : I discovered Jcrew in May 2009, was really enamored by the lovely clothes and great quality and ended up replacing my entire wardrobe with Jcrew. This year, my purchases from the crew have hit bottom, reasons as already stated by JCA ladies. It is not possible to keep up with them, given the rate at which they churn out low quality items and quote unbelievable prices. Hope they understand soon that less is more and quality will always drive the will to spend. I don't know why they have morphed from the classic-with-a-twist personality to that of the we-are-also-cool-and-can-have-fun ? I can only think of one reason, and I know you ladies know it too :)
ReplyDeleteWell said, XOXO! I agree that we want to continue to be brand loyalists, but they are making it hard. I've been in Macy's a couple times this week and the service has changed. I have SAs actually helping me, saying hi and interested in what I'm purchasing. Coupons weren't enough to keep me visiting regularly. Combine service with their coupons? They'll see me more often.
ReplyDeleteI have issues with J Crew, but will likely be with Ema & Dani BP at Edie's in my faux fur wrap for TURKEY if we are so lucky. IMO one of the saving graces in the Crewniverse is the service. In my experience it's been consistent in-store & on the phone. I credit the CS reps with helping the company steady things after the 'great' website update of 08. These days I'm enjoying the new chat feature even though there are functional issues. Service aside, I feel like an idiot for buying something on final freaking sale that I can't even try on in-person because it's jcrew.com only. I'm supposed to buy on final sale *and* pay shipping? And tax on shipping? Or just always have a total of $150 or more to get free shipping when all I want is one top on popback?
I agree that the quality is not there these days. My 08 pieces are starkly different from recent purchases. I can put my hand on each and feel the difference, without having to look at the label to see 100% merino wool vs a blend in newer items. The quality is still better than other brands in some cases, but to see lower quality, have stacked codes pulled + other changes, it’s kind of a slap in the face. I canx my J Crew card because I realized it's a joke. Then we have the ruffles, when you see every single woman wearing them they're just not special anymore. I don't care who started the trend. J Crew has been ruffling it up for years now. Move on, but not to disposable trend. I don't look to J Crew for that. Edgy? The edge of what? Try pushing the boundaries instead of going for an edge. If I want something w/studs on it, I'll go to F21.
As far as the tone here, there have been a couple of times I felt there was a ton of complaining so I didn't visit as often. If you feel that way, it's ok to take a break. No need to add negativity if you feel it's already present. If I were new to this space, I might be a bit confused, too. I've been around long enough to see that loving J Crew is like rooting for a sports team. I love them *and* fervently complain about things I dislike, but I remain loyal, knowing they’ll bounce back. I don't think anyone would ask Alexis to turn this to a different type of blog. If you want to see a happy place for J Crew and feel this isn't it, you’re welcome to start a blog. J Crew has an educated, well read and well spoken customer base. It’s vocal, too. I appreciate hearing the good & the bad. I've read on more than one occasion about wardrobe malfunctions on J Crew items while JCAs are at work. I cannot imagine being in the middle of work and having a seam rip up my butt. Am I supposed to carry a change of clothes with me in case my J Crew items fail? I don't hear complaining so much anymore as I hear feelings of betrayal and mistrust. People WANT to feel loyal to this brand. I'm in that group. I've liked very, very few pieces this year and still manage to buy. Why? I know I'm influenced by JCAs and store personnel. When I hear that something actually is cute & wearable (JCAS) and I see people (bloggers, store staff) put an item together without piling on jewelry or borrowing from the boys in excess, it's attractive to me.
That’s enough of that. If you simply missed it, XOXO said -->
"...a lot of JCA's are expressing the desire for change as well...People aren't just whining for the sake of being negative, they (we) are really not happy lately. But we're ready to get back on with the love affair, if J.Crew can meet our expectations. We're still here, waiting, watching..."
Gigi, I was asking a question because this blog, dedicated to J. Crew, seems to have been dedicated to not liking J. Crew of late. It was a sincere question.
ReplyDeleteIt sounds like what you're saying is I should just leave and no problem, I'll read occasionally and keep my comments or questions to myself.
I've visited your blog and never knew you were like that. I've been nothing but polite and enthusiastic. It sounds like my crime is not grabbing a torch.
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ReplyDeleteSo I just wonder, what happens next since it's not going to change for some time?- Elizabeth
ReplyDeleteJ.crew reads this blog and as a one time courtesy, may take the opinions of the majority into consideration.
If you're the minority who thinks J.Crew is perfect, then jump into bed with it and buy every ruffle, tier, sequin, fold variation and pretend like it's the first time you've ever seen it.
Some people have the ability to tell the difference between good cashmere and bad, pilling and ripping at the seams, found in the hills of Italy, but made in the factories of China. Some of us know what J.Crew used to stand for, the traditional look.
When you take your own torch and try to light others on fire, that's when the claws come out. Play nice and don't throw sand in the sandbox. Just remember, we're not arguing with you, we're just trying to explain why we're right.
"When you take your own torch and try to light others on fire, that's when the claws come out. Play nice and don't throw sand in the sandbox. Just remember, we're not arguing with you, we're just trying to explain why we're right."
ReplyDeleteWhat a vicious, nasty post. Tell me where I tried to "light anyone on fire"? You actually attack me for not joining in? For that "claws" come out? Completely over the top.
Elizabeth - I'm guessing you feel attacked because of some of the comments here. I specifically did *not* use your name. I have nothing against you and I completely see your pov. My comments were to 'generic you' as there have to be lurkers and regular posters who feel the same as you do. I think this has been a great thread overall and not nearly as out of control as others in the past that were inevitably closed.
ReplyDeleteThanks for letting me know you've read my blog. I appreciate it. Of course don't assume you know me by what you see online. I try to do the same regarding others. I think you should stick around here because -- like everything -- things change. I would say you're welcome here as everyone and there's going to be debate from time to time. Hopefully we can keep it healthy.
Mrs.Jenner, totally agree! I got my camel/lady fix at Zara (which means that I will be spending less money at JCrew this season as now I have a coat that looks like a Chloe).
ReplyDeleteElizabeth, you don't have to take the comments here so personally. I am a not a nostalgic of old JCrew and I totally skipped the thread on the Bella jacket or the old Jcrew catalogs (I personally couldn't care less, no offense Alexis) but I am enjoying this and the majority of the posts. After all it's Alexis's blog and she can post whatever she feels like, it's her right. Our right as readers is not to read if a threat doesn't capture our interest or feelings (that's was what Gigi meant and her comment wasn't rude at all).
Periodically there will be these kind of threads that trigger a lot of what you will perceive as "negative" comments, on subjects that people are very passionate about. I know how you feel: I sometimes feel like an idiot for buying JCrew when everybody here is complaining, but just keep calm and carry on (to the next thread). We are all here because we love JCrew and the love still shows through this blog.
xoxo, DEFINITELY not me. I just got into JCrew last Xmas (approx). That skirt is HORRIBLE. OMG. Believe me, I know some of JCrew's pieces are jaw dropping "what the hell" and not in a good way, as many stores are. It's about the percentage of what is that bad, I guess. But wowza, lol, BAD skirt. Or at least, bad memories of my Great Aunt Erla (may she rest in peace) wearing that skirt. The same Erla who always made us ugly crochet slippers for Xmas. I sound ungrateful so I will stop now.
ReplyDeleteWow, I hope JCrew big-wigs read this thread, because you are all spot-on. I am new to JCrew and also like the edgier stuff. I think one thing I have learned from The Chloe Conspiracy blog is that a lot of what accounts for "fashion" is someone's confidence and their willingness to take tasteful risks and push the envelope. It's that little "edge" that makes it drool worthy, and not just another outfit from, say, JCPenney. JCP sells cardigan twin sets, but I would never ever buy one there, because fit and detail issues are key. So, I hope they keep the edgy. And by edgy...it needs an operational definition...my scalloped zipper cardigan. I love it SO much, I almost don't want to wear it, for fear of wearing it out. (This is a gen X thing, we didn't have much, so we are very protective of the things we do acquire...in an OCD and not logical way, IMHO.) Now, the only thing "edgy" about this cardigan is the cut and the zipper, it isn't over the top, but keeps it youthful. And people notice it. So, to me edgy does not equate to GAWDY. Anyway, sorry so long. In the end, I STILL think quality is THE number one issue. As much as I love that cardigan, I would never have paid full price for it. Knits from JCrew, ATL, ANYWHERE just don't last. If they did, I would pay them more for it. And number two is FINAL SALE. Unacceptable. The cognitive dissonance that someone else referred to that I also go through with something I want is just ridiculous. And now that any sale means final sale, it's almost with anything I buy, because I generally do not buy full price. AND WITH THE VARIATIONS IN WOMEN'S SIZING IT IS DOWNRIGHT CRIMINAL TO HAVE FINAL SALE. ATL will have "final sale" on a belt they are selling for $5.00. Now that makes sense. Low risk to consumer, ATL doesn't want to deal with the item anymore. But $69.99 full price? Sick and wrong. Why IS IT that men are able to go into a store, grunt about needing a size large or 36 pant, and it ALWAYS fits RELIABLY. I need a penis. My life would be easier. (Shrug).
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ReplyDeleteMrs. Jenner, I completely disagree. "Messy", to me, is appealing (to a degree, some of their stuff is not wearable and clearly runway) because it doesn't LOOK like you are trying too hard. Even if you are, lol. Just because Marc Jacobs is doing it does not mean I have to incorporate or like it. I still do not own a skinny pant, never will. I do not read vogue. I choose blogs I like, with people whose fashion sense I love, an try to "copy" that along with my own taste. For me, that's Chloe from The Chloe Conspiracy. Messy is better than fussy. And neatly pressed perfectly preppy with a string of pearls and earrings to perfectly match is downright boring. (Warning: my opinion only.)
ReplyDeleteI think another offensive J Crew habit is giving some customers coupons/codes, and others not. It's like that feeling in high school when you are convinced the "cool kids" aren't including you. I know it's ridiculous, but it still angers me.
ReplyDeleteAnd even though I am a JCrew newby, I think I am simply scared of losing JCrew as they are. I used to love Express ten years ago. Then something happened, and it became clubbing wear (drinking, not seals), not the youthful version of the Limited. Now it's barely on my radar. I don't want to lose JCrew, because nobody else does it the same. When JCrew gets an article of clothing right, it is SO RIGHT. When I add a piece I LOVE to my closet, I feel like 10 year old Amy adding a My Little Pony to her collection. I almost leave my closet smiling to myself. That doesn't often happen with other brands, at least not to that degree.
When some of you say you want the simple classics, I think of things like Eddie Bauer or L.L. Bean might sell. Nice, but safe. Aren't there enough of those types of stores? Don't you think JCrew's cult following is because although they sometimes miss, when it's right, it's SO RIGHT.
I don't think J Crew's basics were ever in the same leaque as LL Bean or Eddie Bauer. Eddie Bauer these days are looking more like J Crew.
ReplyDeleteElisabeth: I have to say this, people on this blog do not dream up new ways to say I am no longer interested in J Crew, with each new rollout the frustration is simply growing. I believe J Crew can offer clothes to please most of their customer base of all ages.
I do think JCrew got off track with madewell. I can't tell the difference between the two brands any more. This (August) is the second month in a row my jcrew card balance will be zero! That hasn't happened in four or five years. Hopefully they'll bring it around and add a little more classic/prep back in with the edgy. I own the orange Bella and it is so great. Before I bought it I googled the Scottish mill's name and looked at their website. They do make top of the line wool fabrics. I couldn't believe a fabric of that quality was available at JCrew, so i bought the jacket. Good luck trying to find that quality at Jcrew now. I'm so sick of my pilling cashmere and dream sweaters. I was going to buy the waffle cashmere cardigan this fall, but I'm too apprehensive of pilling. So much of what is available at JCrew now can be purchased for much less at Target, American eagle, etc. When it looks like crap after a few seasons, I don't feel ripped off because it's Target/American Eagle and I expect it. Though I do have tshirts from Target that won't die no matter how much I wear them, and jeans from AE. I have purchased 5 things from Talbots this summer. They are getting better. The coupon code on catalogs for some customers only really annoys me. My neighbor received one and gave it to me. Now let's see if I can find something to buy before it expires Sept. 5 (she received the catalog Aug. 27).
ReplyDeleteI think a big reason all of us 'complainers' stick around is that we know JC reads this blog. There have been several online shopping tips that JCAs shared here that have subsequently been squashed by JC. Perhaps it's the hope that if they were paying attention then, they will now. JC doesn't even have to guess at why some customers aren't buying as much - just come here instead of spending on market research. We're a (vocal) sample of the population.
ReplyDeleteThere is also a camaraderie here - a lot of us have been chit-chatting for over 2 years now, and often that's more fun and entertaining than the shopping itself. I think that the vibe here ebbs and flows, and it's been on a low since the now-really-final final sale combined with the quick shuffle of new items to FS (this is where the online community has proven to be invaluable in their critique of an item's fit/quality, especially for those of us that choose to buy without seeing an item IRL). Maybe the mood will pick back up once Fall Sale starts...it definitely won't be dull either way.
silver_lining, yes, yes, yes! (and I love your picture).
ReplyDeleteI don't really think this is much about age, because I see 15 year olds trying on clothes along with their 40-something mothers all the time in jcrew. In my 13 or so years shopping with the brand, I've always noticed a mix of ages. It's about the lack of QUALITY, and an overabundance of disposable trends. katie holmes cannot redeem sequin harem pants. recent jcrew catalogs look like they are marketed toward the idle rich.
ReplyDeleteand elizabeth, if you think someone has said something nasty to you, just check out what the anons used to post in here before alexis disabled that form of commenting. :|
I am hating J.Crew right now. I have been a loyal customer for years. Last year I stopped buying for a long time because I was unhappy with the direction and the quality and I just wore my old pieces. I recently lost a lot of weight and was lucky enough to find a few classic pieces to replace some of the older stuff, but I am so unhappy with the quality and everything else about the company. FS has got to go. Shipping charges are OUTRAGEOUS in this day and age. I am just tired of it all. I went in the store yesterday ready to buy and got nothing. Not one thing. HOW MANY SEQUIN/RUFFLE TEES DOES A GIRL NEED?! I don't mind the occasional sequin or ruffle but it is near impossible to find something in that store that is classic without any embellishment or distressing or whatever.
ReplyDeleteI have also had a big problem with the stuff I've bought going on sale 2,3,4 weeks later before I've even worn it and having to do price adjustments and return and rebuys constantly. It's frustrating to buy a brand new fall cardigan at full price and see it selling for about half that a few weeks after it was rolled out.
I am new to JC and love it but still shop other places. I have to say that quality is an issue across the board, not just JC. As for cashmere if you don't like pills don't buy it. I have cashmere from Scottish Peale, trendy inhabit, lutz &patmos and white&warren and even old navy. JC and ON are among my sturdiest. Will admit that JC from 3 years ago is better than last year though in terms of quality. And while I love JCI am not rich and certainly not idle. I think stereotyping is always dangerous.
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ReplyDeleteAmy, I believe you that it is not your comment about the SP09 skirt. Funny coincidence though, LOL. And I totally agree with you, when J.Crew gets it right, it is SO RIGHT. When I get one of those so right pieces I feel smugly satisfied every time I wear it. Lately those pieces are fewer than before but I keep looking for the gems. As gigiofca says, it's like cheering for a sports team. We are sitting on the sidelines thinking, "Come on J.Crew, we know you can do it!"
ReplyDeleteElizabeth and others who are loving the current offerings, look on the bright side. Get ready for some huge markdowns coming your way and stock up with everything you love at great prices. If J.Crew changes direction at least you will have a closet full of lovelies that you can enjoy if you're no longer finding your style. And I do mean that in a nice way, take the opportunity on some great deals that work for you, no matter what anyone else thinks. Enjoy it.
I must say it's certainly not all bad at the crew. I have a number of things on my wishlist for fall. I am loving the short icon trench and the stadium cloth peacoat as well as the Exhibitor pouchette and Downtown skinny jean. My husband wants the Field Mechanic's jacket and the cotton knit scarf, which I confess I may also purchase one for myself if it's as soft as it looks.
I don't know how representative this blog is, but I've found in NYC at least, the edgy pieces fly out of the store and many of the items I want don't go on sale. We may use the term edgy to refer to different items--ruffles to me are decidedly not edgy. The pieces that get reduced seem to largely constitute oddly embellished cardigans, ugly embellished t-shirts and strangely fitting shorts. Other people clearly like the pieces I like or they wouldn't be selling out.
ReplyDeleteI also fail to see that the cashmere is worse quality now--I had bought cashmere sweaters in 2006 and 2008 from J. Crew and was very disappointed in the immediate pilling and loss of shape before even being washed. Despite the hype (Italian cashmere), they used cheap, short threaded yarn like most other chain and dept. stores.
I'm hoping that J. Crew keeps up this mix. And I know I am not alone--there is a lot of preppy and classic in stores and online. They have such a huge inventory--I can't believe any customer really wants to buy all of it so having variety surely is the spice of life? If you don't like items--or I don't like items--others do, and that's great, right? Why do people want to limit the choices offered? I ask that as an honest question.
The real issues to me are the shipping costs, taxes on shipping, high prices for final sale, final sale itself, poor quality cashmere and other quality/sizing issues. The shipping alone leaves a bad taste in my mouth.
I agree with JS -I also have a big problem with items I've bought going on sale 2,3,4 weeks later before I've even worn them. I too, am doing returns and rebuys way to much.
ReplyDeleteAfter going to my local B&M yesterday with a bag of returns, I told my PS I have had it. Everytime I purchase something FP, I swear it is marked down in 2-3 weeks, then the next week it's an additional 20% off.
Another frustrating thing is that here in the South we won't even see cool weather until maybe October!
It is true that J.Crew has definately gotten more edgy, and I stear clear of those items. But they have also come out with some sublime pieces (Bronson suede bootie, merino boyfriend sweatshirt), a better fit on their pants (Waverly chinos) and shoes this year. Some of these items are of surprisingly good quality (100% natural fiber, no wonky mixed stuff). But I do agree with many posts here- some of J.Crew's staples have lost their quality- namely their cashmere and wool cardis. And I dearly miss them!
ReplyDeleteYes, their styling has gone more and more away from prep to of-the-moment-fashion. I have to say- I have not kept any recent catalogues the way I used to for style reference, but am absolutely obsessed with the new Brooks Brothers Catalogue: Deliciously prep in a modern way. I'm hanging on to that thing like a lifeline!
I- like many other commenters here- LOATHE buying things online b/c of the insane shipping costs. Ridiculous! The best deals are found at B&Ms and not everyone lives near one to benefit from it. I wonder if J.Crew fixed this problem, if it would help their bottom line?
Ditto on what silver lining said! : ) And I am giggling over your lil Edie Beale photo too, ha! I'm usually fascinated by that era in American culture (cannot wait for the new Fitzgerald art deco covers from Penguin Classics to come out!!), but after reading about Grey Gardens' squalor I was a little surprised JCrew wanted to associate with that. I saw it at first as a direct contrast with the American in Paris/Fall 07 success but on second thought (Edies were from the Bouviers after all) perhaps someone at corporate is not that far off. I was paging thru old 2006-2007 catalogs and (gasp) found a few a little boring (for me at this stage in my life) - when I expected to wax nostalgic. There's a balance for almost everyone somewhere in JCrew's past/present/future (I hope!), but I for one am glad we don't all love/hate/feel meh about the same things because *that* would be dull!
ReplyDeleteXoxo I didn't just discover J. Crew. I have every catalog since the summer of 2004. I have massive coats, Bella jackets, Academy and Schoolboy jackets, 2004 solid cashmere jackets, the tweed, kiltie and tassel heels, boots and ballet flats, more cashmere sweaters than I will admit, suiting, boy jeans, chinos, cargos, shirts and jewelry, easily 85% of my wardrobe is J. Crew. J. Crew quality has declined but so has every retailer from pre 2008. Look at designer bags - the only company still doing gorgeous leather is Chloe.
ReplyDeleteI'm not upset by the tees because I never bought any but the Perfect. The older cashmere is good but the styles and colors look a bit dated. I'm going to box some of those up and store them.
I never bought military, camo or leopard from anywhere and I'm not one for camis. I work in the tech industry and no one wears dresses, more stylish pants, heels, jewelry and jackets, so I was never buying an abundance of ruffles.
I will love it if their Crosstown peeptoe heels, Flannery boots, Catena flats, Mara wedges, Waverly chinos, bootcut cords, cashmere and assorted jackets and jewelry go on massive markdown. I will love it if they bring back some old styles but I also know that some will say, "meh, I already have that" and so does J. Crew.
I have no issue with their styling or their look books. I appreciate that J. Crew keeps me from falling in a dated trap. I love and read the fashion mags but it has to be buyable for me and J. Crew does that.
I've bought two pair of MacAlister boots and I've been stopped about them every time I've worn them; the gum wedge and sole are extremely comfortable too. I saw ladies in the upscale J. Crew yesterday saying "I want everything in this store". So I'm not the only one that doesn't hate or suffer angst over J. Crew.
But like you said, maybe I will benefit from great markdowns since others here will have moved on to other retailers. It can be like it was in 2005 when J. Crew was less well known and everyone wanted to know where I got what I was wearing.
Why can't there be some sort of happy medium? I don't really see a reason why the classics of the past and the *fashion forward* (this is what they are calling the new direction they're going, as told to me by the manager at my B&M) can't co-exist. I would be happy to see a mix of the classic, WELL-MADE, tailored pieces (think Bella and Maggie) they used to carry and the new items (albeit fewer of them and at lower price points) they offer now, instead of constant repeats of the same old tons and tons of disposable tees, sweaters, etc. At least that way they wouldn't be excluding any of us on here. I actually like several of the items in the new rollout, but other than that handful there is nothing else I plan on purchasing this time around. I want classic pieces to balance out the *fashion forward* items at J.Crew, so I am one of those who will be looking to other retailers such as Talbots to fill that void.
ReplyDeleteI honestly hope that J.Crew makes some changes and can turn this all around. For several years they were pretty much the only store I shopped at, but that just isn't the case anymore. I've gone back to *shopping the field*, and will continue to do so unless they make some major changes.
I honestly think J.Crew needs an intervention before they go completely over the *edge*. ;)
Setting aside anecdotal evidence and personal preference, the numbers don't lie. A "10% increase in inventory growth per square foot" is a warning sign. Obviously, the goods are not flying off the shelf or maybe, not fast enough. It's up to Jcrew now whether they will make changes or ignore the numbers.
ReplyDeleteThis isn't the first time J. Crew has had a surplus inventory. One of the reasons I have more coats than I will ever need is because somewhere around 2006 or so, they overbought coats. They ended up selling them after season for $75. after markdowns plus additional percentages. I felt bad for them but I bought many. Same with cashmere.
ReplyDeleteNow I just wish I had bought 100 pairs of Boy jeans in that thick denim with no stretch. I possibly could find something similar now but I bet it will be about $200. a pair. Maybe the dark Vintage Slims.
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ReplyDeleteElizabeth do you work for JCrew by any chance? Who relies on a store to decide what is or is not dated? I think ruffles are totally dated and have been for a while. Talk about over.
ReplyDeleteXOXO lol on the emperor. Sheeple.
"I don't need a store to tell me that the Emperor's latest has arrived."
ReplyDeleteReferences to the Emporer aside, we all have different tastes, right? I love ballet flats as well, from Revas to Chanel and some flouncy J. Crew in between. Add them to fitted pants or jeans and a cashmere cardigan and you have an ode to Audrey.
Wow, Dick, I thought JCA was a blog for those that like J. Crew. Did you read the banner on the front page?
ReplyDeleteNo, I do not work for J. Crew, I work for a large tech company. What's wrong with looking at catalogs and style books for fashion references? I really am amazed that people are attacked for liking J. Crew on a J. Crew blog. Why do you come here? To get out all that hostility? Keep from taking it out on drivers on the highway? All that cortisol is going to eat you up inside.
thanks FFM--reading this I think we all have different ideas about what is the current crew versus the "old crew". I do not wear ruffles, sequins, decorated t-shirts, pastels or bright cheery colors and I consider myself part of the new crew love fest. I wouldn't try on a bella or anything made of taffeta but maybe we are all on the same page or nearly so?
ReplyDeleteWhile this is a fun and interesting forum for us, I would be shocked if anyone (an intern) at JC is really reading this for anything more than amusement. I would bet a bella jacket that this testimonial thread from around 100 people is not even close to changing any minds at headquarters about company strategy.
Elizabeth, I apologize for my last comment. It was uncalled for and I have removed it. Yes, we all have different tastes and that is a very good thing.
ReplyDeleteHave a wonderful day.
Thanks xoxo, I do appreciate it. I think since I never wore a lot of the items people are complaining about, it never affected me.
ReplyDelete2008 was the last year where quality mattered for a lot of retailers; or at least the ones that make designs that appeal to me.
Thank you thank you thank you.
ReplyDeleteI miss the old JCrew from 2003-2007. The bright colors and consistent wardrobe staples, that were unique but classic. I'm sorry, but I have no desire to purchase distressed camo. Where are the ecole school jackets and the quintessential prep. I think they've lost focus since trying to capitalize with all of the presidential pub they've been getting. I'm not really a fan of anything they've put out for the past year, and I've been raised on JCrew so that says a lot. Last month, I walked into my local shop and was not taken by anything. le sigh. I hope this is a wake up call for them. The muted color palette and sequin pants... Jenna please. The quality of some of the garments leaves much to be desired for the cost. I'm not paying that much for a tissue tee, that I can purchase for $2 and whip up some ruffles with any of the wayward fabric I have lying around my apartment. JCrew needs to pay attention to their loyal customers, especially when we say WTF!!. So far, anthro and nordstrom's has been getting more of my love and money. With that said, the only blazer I want to buy needs to be put on the sales rack ASAP.
I have to say my attention has definitely been moved to Anthro, especially this season. I have to agree with a previous poster, and say that I find a lot of their clothing items to be 'precious,' but this roll-out, I've found a lot of pieces that have me at hello. So is that because I haven't had the J.Crack blinders on, like usual? Maybe. I'll definitely be purchasing from Anthro this fall. With that said, I would love to see JC turn things around, design-wise. I WANT to give them my business!
ReplyDeleteI should email Mickey...
wouldn't it be interesting to compile lists of what each commenter finds to be "edgy" or new crew and a list of "classic crew" and I bet we would find some items that show up on both sides of the list.
ReplyDeleteI personally do not find anything at JC "edgy". They have added in a few more fashion-forward pieces but seems they still have good basics and classic items. Quality aside there must be something for everyone?
Good point, Gem twin. Actually, like you I don't find much--if anything--to be edgy at J. Crew but used the term as it was used so often on the blog.
ReplyDeleteI'll start the ball rolling.
Likes: striped shirts (like the bateau t), mini skirts like calvary mini and the calico bubble skirt, much of the costume jewelry (although not the chunky, heavy earrings or anything with bows on it), elan pants, sequinned jaspe sweatshirt, jaspe sweatshirt/t-shirt tops, sequinned minis, some of the cardigans like the beach cardi, boyfriend-style cardigans, toothpick cords. Would like some of the cashmere but it is often low quality.
Dislikes: ruffled ts, frilly camisoles, embellished t-shirts, silky blouses, longer skirts, most of the dresses.
But I also want to be surprised so my list isn't exhaustive. I want to see new offerings. I'm also less likely to buy jewelry or striped tops right now because I have so many, even though I love what I own.
I'd also like to see more nightwear/loungewear offered, and underwear too. I love my J. Crew pyjamas but those are fall only. I"d also be more likely to buy swimwear if it was available in store--I can't second guess on those items.
Most of what I get from J. Crew fits into the basics of my wardrobe, but I want something that isn't necessarily classic but up to date. My truly "edgy" or different pieces come from other retailers.
Gem Twin has a great idea-certain words mean different things to different people. Somehow edgy to me means, certainly on the edge of fashion, but also it has the connotation of (1)cheap materials(2)poor construction-you get my train of thought. However, if said item,(I think tht Thandie blazer would be a good subject to illustrate my point), was made from a gorgeous knit with a luxurious hsnd, and the inside was lined entirely with some delightful silk contrast print at the lapel and cuffs, I wouldn't be calling it edgy, I'd be calling my PS and saying, in the words of Eloise, "Chargez, s'il vous plait." 'Nuff said. Elizabeth, I am sorry you feel as if we all are a bunch of folk that seem to love (to complain about) JCrew, but in answer to your question about the best thread ever...the best thread ever will be when we are all on here rejoicing about our new JC purchases. When that will be and how it will take place, we do not know, but believe me, that's where we all want to be.
ReplyDeleteyea, i wouldn't classify jcrew as edgy. there are a few "edgy" combinations that could be made, like a military jacket with a 14 inch mini, thigh high socks and a studded leather belt. it's a safe edge, nothing too experimental. they still need to be able to sell this stuff at their mall stores, after all.
ReplyDeleteand when they try to do the urban hobo and/or gallerina thing, it just looks like they're copying la garconne, miu miu, rag and bone, apc, etc. (which they are).
That's interesting--I'd never associate edgy with cheap or poorly constructed (indeed the opposite as the designers I consider edgy tend to be the most expensive of all, like McQueen, Westwood, Dries, Marni, etc.). It just shows how words mean different things to different people :)
ReplyDeleteI think there are some really great and interesting things being said on here. And I do think that JCrew is going to like reading the good, bad and ugly.
ReplyDeletePersonally, I think most everyone visiting a J Crew blog on a routine basis..loves the brand and ultimately has high hopes that the company succeeds. We are passionate about it and it shows. We WANT the company to meet our needs and want to be loyal, satisfied, repeat customers for years to come. That said, there are always going to be differing opinions as everything, especially in fashion, is evolving. With change comes varying opinion. It has been said before, there will be those that move on because they cannot weather what they feel is either a *storm* of too fashion-forward for their taste and/or another retailer that can meet their quality standards.
I agree with others that have mentioned that J Crew is NOT alone in the area of decreased quality. It's actually hard to figure out where to move-on as EVERYONE is making similar styles now and really, it seems all these factories are essentially churning out disposable clothing. IMO, it's just deciding who you want to throw your money away with. Now that (personally) I have accepted that it is going to be that way..I still choose J Crew for the unique styles/colors I love. But I am still discerning and know the price I think something is worth. And I will wait for the item to be worth that perceived value. If I miss it, I move on. But on the whole--I can usually get it at what I think is fair for it's quality. Yes..it is a HUGE game and it takes dedication/obsession. With that said, where I see them making a mistake is in charging far too much at initial price-point. They need to come back down to earth. I think they've gotten big for their britches, there's been a lot of hype (magazines/TV/Obama) and they are paying some hefty salaries. Plus, customers that don't frequent the brand, pop in because they've seen something in a magazine they like and they have no idea the price really is far too much. They like it and they buy it. Not everyone going into to J Crew owns and wears almost 100% J Crew. And I think it's easy for US to forget that.
I also have said before that I believe Jenna has turned J Crew into her ultimate dream job which is to be "real" fashion designer. She's mentioned it in several interviews..she covets high-fashion and that would have been her ideal. I personally do not think that is going to work in their favor. Yes..those in NYC might be buying crazy like it's going out of style but that is only a handful of goods/customers in the big picture and it is not the core and what is going to ultimately make them profitable.
ReplyDeleteI still personally believe there are a wide spectrum of styles being offered at J Crew and they meet the needs of what I would call a conservative "edgy" feel mixed with their basic, classic items. Something to spice up an otherwise classic outfit, keeping it from feeling boring. That's what keeps me loyal. But they better not take it too far and they've got me more and more concerned.
Like JCBellemarie, I actually do not want it to be too staid as some of the past catalogs *shockingly* seem to me. But I also cannot fathom some of the styling they have placed in the recent Fall catalog. Those are not outfits that anyone would wear and be taken serious, imo. Some of it is pretty over the top and I think that might hurt them. Like tastymoog said, they still need to be able to sell it at the mall.
I have mixed feelings about old and new as I love things about both and really love to amp up my classics with a great "fashion forward" item. When I look at the lookbook, I think it's fun and kinda cool but also like looking at Vogue and I don't take it too serious. When I look at the latest Fall catalog, where the average Joe, J Crew customer is actually supposed to be making a judgment about what they want to buy for Fall..I cannot believe it is the same company. I wouldn't replicate most of these looks and cannot believe it hasn't turned off a lot of old-time customers.
Once again I leap to counter the perception of New Yorkers as fashion-impaired. Our mayor has made it clear that New York has room for everyone, and I agree, but I will share one example of the early formation of opinions. I live on the Upper East Side, and hurrying out one morning, came across adorable twin toddler girls having a joint tantrum - "want to see funny ladies! Daddy takes us by the funny ladies! Now, Mommy, now!" It seems when their dad walks them to nursery school, he takes them past the J.Crew Bridal Store. And the kids (and Dad) do have a point. The windows have to be seen to be believed. Just one opinion of 12,000,000. Oh, and Mom didn't want to take that route because she thought it was mean to let the kids point and laugh at people in funny clothes.
ReplyDeleteI too am surprised by equation of shoddy equals edgy. I think of edgy as super expensive and handmade... Rick Owens. Balanciaga?
ReplyDeletefor me JC likes: striped tees (but I also have too many) toothpick cords and khakis, schoolboy from 09, simple cardigans, collaboration with sperry, bass and mr. freedom, and the fact they do some XS in the menswear so I shop it a bit. I guess I like the basics they offer at IMO such a reasonable price.
Dislikes: embellished anything, frills, ruffles, patterned cardigans, pastels.
I bet every one of us would have a different list. so again, I think quality issues aside they do a good job. I thank Jenna and Mickey.
sweetie, well said. I too think that the prices are really enflated and the customers are starting to notice. They need to lower the price points or they will alienate the customers confidence in the brand. It looks like they have entered a "souk" pricing strategy: try to sell at the highest price and see if the customer is willing to bargain (final sale and additional % off). I don't think that selling something for an enflated price for a few weeks and then send it directly to FS limbo is a good strategy.
ReplyDeleteYou guys probably already know but my ps told me told new arrivals (next big rollout) is on sept 10!
ReplyDeletejcrew1985, if you can't find anything on which to use your catalog code, I would be interested in purchasing the code from you.
ReplyDeletedunc209@shaw.ca
I just wanted to say that I can't stand final sale. It's fine for in stores, when I can try something on. But online I am not at all inclined to purchase something that is final sale and end up with something that doesn't fit. I wish they offered exchanges. I'm not even asking for cash back, but I would be much more willing to buy from final sale if I knew I could exchange something that didn't fit well.
ReplyDeleteOne more perspective from a relatively new person to the Jcrew obsession: In the last year and a half my wardrobe has changed from totally Talbots and Ann Taylor to 98% Jcrew. I am old enough to be mom to many of you but since I've changed my wardrobe, I've had people ask me if I've had work done or something. I never even walked into a jcrew until spring 2009.
ReplyDeleteTalbots lost me when their fit became very boxy and they started to use much older models in their catalogs obviously targeting an older market. They've done a great job with their new catalogs but then when you got into the stores, they look like the same old thing and do not reflect the new catalog look. There is still just something off with the fit for me.
I recently made a rare Talbots purchase that I needed to return. I wasn't aware of the new policy of absolutely NO returns after 90 days, not even for a gift card, and even though it was only 2 days past, found out that there are no exceptions. After the really poor customer service I received, I won't be spending another penny with them.
I was recently in the new Ann Taylor concept store in Atlanta at the Lenox Square mall. I think they're really trying to get back to the look that made them special a couple years ago. I tried on a few things, but still didn't buy anything. They used to have the most beautiful clothes with gorgeous details and fabrics but now almost the whole store is black and white. They need to branch out into some color or else they'll be confused with WHBM.
At jcrew I don't buy the thin tissue tees and other pieces that are too delicate. I think they have some beautiful pieces that will look good from year to year. I get many compliments on my jcrew wardrobe.
Speaking of declining quality everywhere, Anna Paquin arrives on the red carpet at the Emmy's and pieces of the embellishment on her Alexander McQueen dress were falling off.
ReplyDeleteOT: MAYA Lovers and those who missed out; got the GARNET HILL site for a merino Maya-lookalike in luvly colors:
ReplyDeletehttp://www.garnethill.com/ruched-front-merino-cardigan/womens-fashion/sweater-collection/cardigans-wraps/170471
Sorry, ladies, I guess I'm showing my age with my "edgy" comment, please forgive me. Where and when I grew up, edgy meant on the edge, as in cliff, about to fall off of. I like Dries Van Noten design, but I don't describe it as edgy, I would rather say elegant, spare, disciplined. I'm afraid I'm sadly lacking in current fashion jargon. I apologize.
ReplyDeleteNot sure if this is the right place to ask but I'm giving it a shot! I'm placing an order right now and really need the item by Saturday. How quickly does jcrew.com ship? mShould I stick with normal shipping or pay for 3 business days? I live in Connecticut by the way.
ReplyDeleteThank you for your help!
Alexandra
Alexandra - I think items ship from Virginia, so you should receive it mid week, I'd guess. If you want to be sure you can ask for expedited shipping. I'm not sure how much that is or how few days they offer.
ReplyDeleteIf you're shopping the last 40 minutes of the sale, I added irl pics of the cotton pimm skirt ($29.99) to the bottom of this post.
XOXO -- it's yours if I don't use it!
ReplyDeletelostbyanecho - ITA! I would totally be all for an exchange only on final sale. I guess changing them to "exchange only" items. That would suit me just fine.
ReplyDeleteAbout 90% of my wardrobe is JCrew and I've only been shopping there for about the last 3 years. I can't wax nostalgic about bygone years, b/c I missed out on them! There is something that always draws me back- namely my fabulous personal shopper and my store's willingness to let me shop on the off hours. I look around to other retailers and buy pieces here and there, but nothing seems to beat the dear old Crew for me.
ReplyDeleteHowever, I too feel some of the frustrations other have mentioned here. Just tonight, I was looking at a t-shirt that, when washed, dye from the embellishments bled everywhere. It irritates me that I'll spend too much of my time trying to wash it over and over to get the dye out and try to salvage the top. Even in the short time I've been shopping with JCrew, I've also noticed the quality declining. Small holes that quickly develop, pilling after one wear, colors that rub off, stretching and shrinking- it's all irritating.
I decided a while ago to buy only what I love and if something hangs in my closet for over a month, it goes back. I rarely buy FS unless I've tried the item on in-store and know it will work for me. And, like others, I also feel sized out of many things I like.
I'm not a trendy buyer and I tend to style things more simply since that fits my lifestyle. I might draw bits of inspiration from the styling (like colors to put together, etc), but I recognize messy and multiple layers, too short skirts and uncombed hair is the brand identity, but not what works for me. I'll keep going back to JCrew for the things that always draw me in- beautiful shoes, statement jewelry and gorgeous handbags.
Declining quality everywhere is due to a paradigm shift regarding corporations and the consumer. The bottom line, profit, is the only concern. The more cheap items they can sell, the better. This is unbridled capitalism in a bad economy, at it's "best". If they make $25 profit per shirt, selling good quality--well, what can we do to make $35 per shirt instead, that way our selfish stockholders will be happy and "the man" can continue to live his luxe life.
ReplyDeleteAbsolutely, Amy. It's a depressing cycle that's spiralling out of control. Who knows how it will end. I'd vow not to buy clothes made in China and other low salary areas but it's very tough to find made in the USA--Rachel Comey and Jeffrey Monteiro and a few others but not everybody can afford it.
ReplyDeleteIn addition to issues with styles, pricing, quality and shipping, I think what a lot of people bemoan the most was the one stop shopping at JC. You could get clothes for work, weekend, beach and special occasions in one place. Many posters have mentioned not even shopping anywhere else until recently.
ReplyDeleteNow we have to play the field. Shopping at and comparing multiple stores is time consuming and, well, tiring.
JC used to be easy. Now it isn't. We don't like that!
indeed the short-term thinking/bottom line demand is the root. I am seeing the quality/fabric-content issue across the board. I too try for a balance of my budget and made in america. I like some rachel comey but it can be young for me and I splurge on dosa. One of the reasons I appreciate some of the JC collaborations like Quoddy is that they are made in America.
ReplyDeleteI just looked at Brooks Brothers, had never heard of them. The prices are UNREAL. And then, the styling is exactly what I DO NOT want JCrew to go back to, if that is indeed how they used to be. It's 90's straight-edge conservative preppy, might as well be an alligator on the shirt. Ken and Barbie, or the rich man I was speaking of above and his spoiled wife. Straight off the yacht. Blech. Anything that is that close to the uber rich upper class look is NOT for me. I would like to think that even if I was filthy rich, I would know better than to overpay for clothing or anything, for that matter. That money, in this economy, could be donated to someone who needs it.
ReplyDeleteMy rant above isn't about BB pricing, per se, but my cumulative rage when I see a pair of sandals with a strip of leather costing $700, or more. That is downright obscene.
ReplyDeleteAmy hit the nail on the head about the decreasing quality. Once shareholders are involved, it's all about "growth" (read: constantly increasing $$$). Granted, it was a good move for JC to open retail stores and a web presence in addition to their catalog business, but piling on collaboration after collaboration, crewcuts, Madewell, online factory store, etc seems like setting themselves up for too much growth too quickly. I personally don't 'get' some of the collaborations, especially on cosmetics - they just make the cash register area feel like it's full of "impulse buys".
ReplyDeleteAnyway, the more cheap crap they can move (and in the case of FS, not see again), the better for them. Brand loyalists may stick around waiting for an upswing, but more casual customers may be turned off for good at a $50 tee that can't survive a handwash.
Gigi's analogy about cheering for a sports team is perfect. There's an emotional compenent involved (which I think is amplified any time lots of money is spent) where you want to feel that you're getting something roughly equal to what you're putting into it. DH has been a Red Sox fan for 30 years, and yeah, sometimes it's been painful to watch. If I were to suggest that he find another team to follow, he'd think I was nuts! :)
Great conversation here. Hope you all have a great week!
I really don't think its the shareholders fault. Cutting quality to gain profit only works in the short-term (very short term). Customers discover rather quickly that they aren't getting what they think they're paying for and move on. Not a good move for the stock price.
ReplyDeleteI have been disappointed with the quality as well, and have stopped buying some of their items for quality issues.
However, I think the real problem is design concept. They used to have classcis with a modern edge, with some items that were more foreward and edgy. Now it mostly seems just edgy.
Edie Beale goes to camp? Really?
Amy, where do you see a pair of Brooks Brothers sandals for $700? I can't seem to find them but if they are out there it's probably crocodile or snakeskin, which J.Crew also occasionally sells for incredible prices as snakeskin is always expensive.
ReplyDeleteFor me, there are choices besides J.Crew. Just hear me out for a couple minutes, with an open mind.
Take for example these two looks and compare the pricing and longevity of the styles.
JCrew
Brooks Brothers
J.Crew may have the more current look but it's almost twice the price and very trendy with the back zip. For a change, the J.Crew shoe has leather lining and sole (priced accordingly) but so does BB and their quality is impeccable, which we know is not always the case with J.Crew. Personally, I prefer the more classic style, with a twist and will be buying the BB shoe, hopefully on sale.
Here's a current skirt comparison.
ReplyDeleteJCrew
Brooks Brothers
The BB skirt is more than twice the price of the J.Crew version and only available in one color but it has an interesting printed jacquard wool, full bemberg lining and the length makes it wearable for work, in my office anyway. I would like another color option but I like the style of the BB skirt with the solid, not stretchy waistband and will likely buy it.
How about some basic suede ballet flats?
ReplyDeleteJ.Crew
Brooks Brothers
J.Crew's are more expensive on sale and have a synthetic sole to boot. Not the most comfortable or durable I'm told and although I'm not a fan of ballet flats, my sister swears by BB as comfortable and durable shoes. Plus, they are made to be folded up and carried in a bag that is included so obviously the sole must be very flexible.
One more.
JCrew
Brooks Brothers
I thought it would be fun to pick out a couple of "deals". The J.Crew shoes from ebay are the classic pump that is no longer offered, but still a fairly popular basic with the professional set. Leather upper, man-made everything else and IMO rather staid with the lower heel. The Brooks Brothers version is on end-of-season clearance and a great deal on a basic style that is calfskin, a high quality leather, and has leather lining and sole. The 3" heel makes these look very flattering on the foot. A classic pump is not for everyone but it can be a lifesaver for an office wardrobe because it goes with anything. The BB shoes are a great buy and I bought them on sale in black and navy. Exceptional quality, as always with BB.
My point is not that I can buy everything at Brooks Brothers because their look is very prep and the offerings are limited so it's only a few pieces a season that work for me. My point is that if a person is looking for some nice, classic pieces they can go to other retailers and find good qualtiy offerings. It won't replace everything available at J.Crew and certainly won't be as trendy but BB offers great quality, has terrific sales at the end of season, and allows returns for a full refund at any time if you are not satisfied.
At 24 I am building a professional wardrobe and some pieces are investments. I work in a corporate environment and compared to my peers I'm a very young manager in a male-dominated field. A professional well-groomed appearance is everything and looking trendy or unserious is a killer. Maybe Jenna can wear sequin pants and make it to the executive suite but I am pretty sure that won't work for me.
I understand that these choices are for my style and most people are not buying the same type of clothes as me, although some JCAs definitely are. I really do believe though, that if people are discerning and take a look around that they will find other, less mainstream retailers offering some beautiful, well-made clothes. It may take a bit of work and an open mind, which is not a problem for me.
sorry for the long posts!
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ReplyDeleteI'm probably one of the few here who actually doesn't like the former preppy style of J.Crew. I was never interested in shopping there until the last couple of years. I love the big chunky jewelry and have bought quite a few pieces on eBay. I also like the sequined pieces (although I do think the harem pants are a bit out there -- kind of cute, but not practical, especially for the price). I haven't had a problem with things falling apart and the quality seems okay, but not having shopped there until the last couple of years, I don't know what the quality used to be like. I go to J.Crew for basics (same with the Gap). And I love the colors that they come up with. But edgy? I wouldn't say there is very much there that is edgy. Granted, I work in a creative field, so I can get away with wearing a sequined cardigan, rolled up jeans and bold jewelry to work. But I think there are quite a few basic options for people who want or need to dress more conservatively.
ReplyDeleteI do think a lot of J.Crew's pieces are overpriced though. I always buy on sale and usually try to buy at the B&M since I think the shipping charges are too high.
An FYI regarding the Little Edie/Grey Gardens influence. Phillip Lim did a collection a few years ago that he said was inspired by Grey Gardens, although it certainly didn't look like a girl scout gone amok.
xoxo, thanks for the comparison shopping! As to the skirts, I would point out that the BB skirt has a sewn-in, matching fabric waistband, whereas the JC skirt just has 3 or 4 rows of gathered stitching. This may be why JC shows it hiked up with a belt over the stitches. I may be wrong, but I would bet the BB skirt costs a bit more to produce.
ReplyDeletesub :)
ReplyDeletewellfedfred, I'm sure the BB skirt costs more to make. Bemberg lining is more expensive and a feature that most shoppers would not likely know or care about. Quality details like the tailored fabric waistband, bemberg lining and fine wool fabric make a big difference in how things wear and fit as well as how long they last and look new.
ReplyDeletePart of the quality decline at J.Crew relates to the construction details, like poor lining or shortcuts on tailoring. I have double-serge wool pencil skirts from 2008/09/10 and if you turn them inside out and compare you can see the tailoring differences and I'm not the first to mention this in particular. It's not always obvious but it does make a difference. Same for the shoes, I bought the Camden brogues because they were all-leather but tend to avoid man-made materials in footwear regardless of the retailer. Rubber soles on specific footwear aside, of course. I am living in the land of ice and snow, after all.
I love to compare details and the actual value proposition. It is part of my job but unfortunately, in an area totally unrelated to fashion. I'd love to do more comparison of specific J.Crew items but I have taken up way too much space on this blog during my last slow week for a while and there are other bloggers who do this regularly and very well so will leave it to them.
Elizabeth, in my opinion ... and my opinion only, I totally agree with you. However, I also respect many of the things the others have said.
ReplyDeleteI look forward to see what the future holds for J. Crew. I know that I'll continue to check in, but I will also continue to buy from various retailers as I have always done.
XOXO, I loved the comparison posts! Thank you very much. You've piqued my interest in Brooks Brothers. I also work in an office and need a professional wardrobe, and I like to get some value for my clothing dollar. I have a lot of J. Crew that fits the bill. I haven't found as much recently. Brooks Brothers is another option to add to my repetoire of stores.
ReplyDeleteXOXO, I couldn't click on all of your links, b/c for some reason it always opened in the same tab and resulted in me having to go backwards and scroll down all over again each time. But I did look at the shoes and the skirt. The shoes are a closer match, but I just don't care for the BB skirt. I guess with J Crew it's something intangible, in general, that makes it seem more youthful. Maybe it's my recent birthday and feeling old. I don't know. And I could never justify $100, much less $200 dollars for a skirt, I just have too much debt. Plus, with subtle changes in people's weight, it's a scary proposition. Even things I have thought will be in style and endure, something other than fit will reveal their "age", like color. And just to clarify, I wasn't very clear, the $700 shoe example was not from BB, just things I have seen on fashion blogs or websites. Purses for $2500, etc.
ReplyDeletekittykat: Thank you so much for sharing what your former J.Crew manager shared with you. It makes complete sense time/direction wise now. :)
ReplyDelete