If
you are stopping
by a J.Crew store this weekend to see
what's available (if
anything!) in the SALE, or to see some NEW ARRIVALS {sigh!} in
person, maybe you might be
willing to share that with us in this
post. In particular, if you could
share with us a few of the
noteworthy items that are available, at
what prices, and potential sizes
the store is carrying (as well
as the store location)- that would be
fantastic!Also, please let us know if your local store is carrying an additional percent off sale. Thanks in advance!!! :)
P.S. I noticed that many of you have already been reporting sale items (and in which stores) in other posts which by the way "thank you!" :) I really appreciate how helpful we are for each other!
I bit this morning. 60% off is hard to resist. Picked up a demi crop jean that came back in stock for $24 and the snake mules for $30.
ReplyDeleteGotta admit, a large part of me wants to get what I can while I can in case we get a black "thank you - we tried" screen as the company goes dark early next year...
Same...and I’m still finding some pieces that are top notch (though I admittedly have to kiss more frogs than I would like in order to do so).
DeleteCheri, me too. I feel the urge to stock up on the things I love while I still can and 60% off is a good enough reason.
DeleteDamn you guys are tempting me with the mules. Just not sure if they'll work for me. And the Demi crop jean too.
DeleteSuz, I got the mules to go with the gray demi crop jeans I have and love...and since I have and love those I figured I'd try these for $24. I don't wear them as much as my boyfriends or even my skinnies so I'm not willing to invest a lot in that shape yet. It's still new to me. You have the snake boots! I wear those boots in black with this style jeans, bought them together in store :)
DeleteDo I want the cropped knit pant? Anyone?
I ordered the cropped knit pant in black last week. Small was the smallest and they might be huge but I'm really just going to use them as loungewear. For the price I figured it's no different then wearing leggings or sweats around the house and more presentable.
DeleteAlso I've had a few pairs of Demi boot and either sold or returned them. I had spent a fortune on Stevie ex rocker ones and tried everything, let down the hems, frayed the hems, etc and finally sold them at a loss. I think they were just a tiny bit too short for me. The darker ones on the website for $24 I'd have to get in tall.
DeleteThat's the push I needed. Okay, I'm ordering XXS.
DeleteReviews do say they run big so I was considering ordering the XXS but I know I'd rather them be loose for hanging aroun than tight on my butt.
DeleteYou DEFINTELY would need the tall. I may have been happier with a tall but wanted instant gratification. For this new final sale order, I just got the regular since I know they work with my boots shaft height.
DeleteI lost a few pounds and was really happy they had an XXS!
A unicorn popback. Ordered Chateau Parka for $34 in heather dusk. It’s the 2017 version. Hoping it ships and fits. Orders still trickling in and shipping.
DeleteTara that's crazy. They canceled my older black chateau parka for my daughter. Grrrr
DeleteI know right! Oh no! What a disappointment on the cancellation. I won’t be surprised if I receive the dreaded “wish we had enough.”
DeleteI went for it and ordered the jeans and the Point Sur wide leg with patch pockets also in tall. I prefer ankle length to a true crop and even though I've had wide leg issues in the past I always get compliments. For the price it's worth the shot.
DeleteYay, go you. Honestly, these prices are making me look at everything with new eyes. I wish I tried on all this stuff in store. Le sigh.
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ReplyDeleteOversized topcoat in English herringbone wool went on sale and with a 15% off code it was $58.40. Had been patiently waiting for the topcoat to go in sale and this is even better than I expected.
ReplyDeleteThanks for pointing this out. That’s even cheaper than the 50% off outerwear error from earlier in the week. Calling for my PA now. At that price, the coat is more than worth it!
DeleteWow! Thanks, Fleur de lys., for pointing this out How did I miss this one!?
DeleteSaw that early this morning! Put it in my cart and took it out again :) I just wouldn't wear a coat like that, but would love to see on some JCAs.
DeleteI was on the fence about the camel topcoat this AM and by the time I got to work, it had sold out in my size. Shame - it looks beautiful and the reviews are very good.
DeleteI was up all night packing gifts and saw the coat before falling asleep. I ordered it for me and two relatives. Hopefully it's good, I see many sizes sold out now.
DeleteBy the way J. Crew, you're not helping me with the late shipping. Two gifts will definitely not make the box having to go out to arrive on time.
Elizabeth I have the coat thanks to ordering it earlier (I have so many returns to make on things I scored at a lower price point). It’s great! It’s TTS for me and I like that the camel color is a touch yellower than a traditional camel, which gives it more visual interest in my opinion. It’s perfect on its own for most SoCal winter days, but has room enough to go over a substantial sweater or layers of it actually cools down below 50 at night.
DeleteShanni thanks for that. I wanted both colors because I pretty much buy anything in navy and I thought the camel color would be cute in spring.
DeleteAfter all my protests that I don’t need more coats, I ordered the oversized topcoat in English herringbone on both camel and navy early Saturday morning (middle of the night) using the 60% off code “FRIDAY.” For some reason, there was a nearly full range of sizes available at that time. I rationalized that I can surely sell them in Poshmark for more than I paid, if I don’t like them. But I think they’ll be perfect for southern winters.
DeleteIn my 5am shopping haze I forgot to use my other 15% coupon but I picked up the oversized topcoat in check tweed for $56 and the green Daphne topcoat for half off...figured I'll see if the coat is worth all of the fuss. Neither was FS so taking my chances.
ReplyDeleteI probably won't be visiting the store this weekend - the closer we get to Christmas the less inclined I am to head to the mall.
do I detect a message in the absence of a woman’s holiday tee? Oh, right, about 7 drink tees and “alive and well.”
ReplyDeletewellfedfred, it's a good thing I stocked up when J Crew made those delightful holiday tees. So over the word tees/sweatshirts and drink tees. Even Factory has nothing festive in the tee dept.
DeleteI thought I was the only one. I really dislike all the word tees and sweatshirts. i just don't like everyone having to 'read" my top. maybe it is just me.....
DeleteI don’t mind a word tee or two, but I feel like J.Crew designers are putting in zero effort with tees lately. Just throw on some random words and call it a day. I’m regretting giving away my holiday deer tee from a few years ago.
DeleteI wore my prized snowflake tee earlier in the week - the pearl gray one w the embroidered ivory satin snowflake. Many compliments. I treat it w unicorn tears but I will be devastated when it inevitably ends up in taters w no hope of replacement.
DeleteRuffles, I know what you mean. I felt the same way about my metallic striped tissue tees from around 2007. I loved that tee so much. I had it in ivory with gold stripes, black with gold stripes and gray with silver stripes. I finally tossed them because they were falling apart, but I still mourn them.
DeleteI guess I am going to drive to Factory and Retail stores this weekend to do partial returns. I wanted to do them all at once to save myself some driving, but apparently the rest of my orders are not going to arrive any time soon. I called again this morning and got no information. I was told some things were just "put on the truck". I hope the truck isn't driving around for 2 weeks. I'm sure all I have to do is make the two long-ish drives to do returns and the rest of my orders will be waiting on the doorstep when I get home.
ReplyDeleteI called and waited on hold for a PA this time. Since almost nothing has shipped she was very kind and did all my orders. I wish I would have asked for an email with the totals but I'm not going to push my luck.
ReplyDeleteI didn't realize the $50 off $150 could be used in conjunction with another promo since it's essentially a gift card, so I'm waiting to see if my middle girl wants any of the coats since the chateau I ordered for her was canceled.
I'd buy the burgundy check plaid single breasted topcoat if it pops back. The oversized check is too similar to the olive green and black check from two years ago. Too bad because it's a great deal!
I also have a bunch of items in my cart but I'm not pulling the trigger yet. Final,sale can be tricky.
DeleteDo I need the tie waist black pants for $40? The side button turtleneck for me and my girls for $21? I'm tempted by the raw hem Demi boot jeans for $24 but do I need another pair of jeans I might not love?
May I offer my opinion? ;) Here goes -
DeleteIf the tie waist pants are final sale - no. You have plenty of black pants and don't need "just another pair". Only a fabulous pair. I paid $5.99 for the turtleneck during a flash sale and like it, but it is strictly for when I'm feeling preppy. The fabric is substantial, and it washes great. If you know you like that cut jean, then yes, steal.
You're right! I might go to the store this morning and see if any of these things can be tried on, otherwise no.
DeleteI agree re: the tie waist pants. I have the olive and they're great pants. Skip the jeans!
Deletedon't do final sale. this has always been bad for me . big waste of $$ . useless you are 110% positive about item .look in your closet and wear what you already have. IMO. I am vowing now to not order until after xmas.
DeleteI have the button neck turtleneck in two colors - the navy/red and ivory/navy. But somehow I bought them right when they came out at $8, which was amazing. I wear and like them. They are a substantial cotton, not drapey. The neck is a little hard to get right, I wear with two buttons open. But I have a short neck, so YMMMV. The small (my usual) fits well, I tried on the medium and it make me look bigger. The sleeves are not full length. I cold washed and hung dry and they still look good. I wonder why the price is all over the place on this top?
DeleteFunny Cheritheberry and Anne said two different things. But the black pants were not a need for me. The wide leg ones I had cropped fit a little nicer.
DeleteI'm not going to buy the turtleneck for $20 if everyone else paid under $10! Lol
Keep an eye on the button neck, I bet you will see the price drop again. I would not have felt like I overpaid at $20, the $8 was a crazy bargain. I like the navy one with red stripes best, worn with my green Foundry pants and loafers. Also with my darkest wash jeans.
DeleteI'm pretty much a strictly black and white or black and red girl. I allowed myself a few touches of navy but... well...I'm a little wacky.
DeleteARRGH this is so frustrating! I want to quit JC but I can't! I just finished receiving my BF/CM orders and I swore I was going to stay away until the debacle has been sorted. But I've had my eye on the oversized topcoat in check tweed since it came out and it's impossible to resist at $56 - and it's not FS!! Also picked up two Reeds sweaters - neither are FS and the Reeds x JC cable knit crewneck was very cute in person, though I am not a fan of orange. Haven't seen the Reeds X JC side button swing sweater in person but at $35.xx I will try. I used my last catalog promo code so I really hope they don't dip sale to 70% off before Dec. 25.
ReplyDeleteeeps, what size did you go for in the check coat? I'm a 6 mostly in blazers but tried a 4 in the coat - there's only one review online that said it ran really large and I didn't feel like trying multiple sizes.
Deletenot ordering. BF and CM orders should be here today. final sale at 60% off is nice...but I am not ordering anymore until after xmas. I do not want to be waiting for pkgs this long ever again..
Delete@ Anne: I am normally a size 2 in JC blazers and I did see that review (which wasn't that helpful). Since it's a topcoat and shouldn't be that warm, I plan to wear sweaters under so I am not worried about it being too big. So I ordered a size 4 to make sure it can accommodate my broad shoulders in a thick sweater. Given the sizing issue, I wouldn't have bought it if it were FS though.
DeleteThose are very good prices! The topcoat looks great. I was tempted, but I truly don’t need more coats, so I reluctantly passed in it.
DeleteAnyone notice JCrew is not doing cashback on ebates today?
ReplyDeleteI saw that! First time seeing "Coupons Only". Wonder why?
DeleteYep. I noticed that last night. Another sign of J.Crew’s financial issues, I assume.
DeleteNordstrom is like that too. Or was the other day
DeleteNordstrom is always coupons only whenever I use ebates.
DeleteI was hoping to make only one trip into a store this month to do returns, but seeing as most of the things I've ordered over the past three weeks haven't shipped yet, I'll need to pop in to return a few things I have actually received. I won't be looking around while I'm there as I'm quite irritated with J.Crew this season. OT, if anyone is interested, M.Gemi is having a sample sale in Boston today (11-7) and tomorrow (10-4) at the Landmark Center near Fenway. I went yesterday and scored great deals!
ReplyDeleteSame here. I hoped to consolidate all my returns, but I have one older item that needs to go back before my JANUARY order is scheduled to arrive.
DeleteI'm in the same boat. I hit the mall around opening time to save some aggravation, but I know I'll have to do it again soon. I ended up returning a bunch of things I wasn't planning to return. I don't trust J. Crew to handle my returns via the mail.
DeleteI just bought the pink velvet blazer. We'll see if it ships. I tried it on in store but decided I didn't "need" it. For $68 I'll take it. All my blazers are J Crew. I don't know what I'll do when they bite the dust!
ReplyDeleteWe probably have enough clothes for 10 years...and then there is always Poshmark,Ebay et. I bought a *new* old Schoolboy, Hacking Jacket and Military Jacket that are in perfect condition.
DeleteI know...but I can't quit! I really do get do much simple enjoyment from clothing.
DeleteHow was you feeling, p?
Thanks for asking, a little better but that means awful. I did begin to work home today, so missing my nap(s) did not help. Fortunately its the weekend.
DeleteToday I shopped for my step-daughters birthday - what fun - she is getting packages from J Crew, Ann Taylor and Loft. Smart girl has her birthday right in the middle of free shipping season ; - )
Lots of typos on my part today. That grammar mortifies me, oye.
DeleteDon't push yourself. That's wonderful, she's a lucky one to have you, I'm sure!
Went to the store for the returns, the red white and blue striped button down and embellished fair isle. I,like the patched boyfriend jeans so much I'm keeping tall and regular, sometimes I like to roll instead of just cuff and for the price I can't resist.
ReplyDeleteTried on the tie waist pants in black, size 00. I was considering these but I feel like the length is a little odd and as Cheritheberry said, I have lots of black pants.
Tried on the button front Demi boot jeans in the black (might be called gray) in size 26, they were way too big. Found another pair of Demi boot in size 24. I liked them but a little short and tight, although they def fit. Still on the fence about the tall 25 in the dark wash Demi boot. They might be too big.
Some of the costs we see online on sale are "full price."
Store was 40% off. No additional off sale. I heard someone ask and the assoc told them nothing additional, but I saw the Yes no sweater and decided to ask at the register. I quietly asked the assoc (I think he might be some type of mgr but not sure) "are you matching the online 60% off sale) and he did without blinking an eye. Of course it would have been better if there was more I wanted in store but nope.
FWIW, I like the yes no sweater. Yes it's 60/40 wool nylon and it's thick and stiff. I sized up to a medium (small just fit over a flannel button down) and I wanted it to fit loosely. I might wear it with the black and red checked flannel or other plaid under and loose BF jeans (or the red wide leg pants if they ever show up) for Christmas Day or whenever.
Helpful report! I'm so glad you were able to try on the tie waist pants! And the jeans! (I took at 25 in the jeans). I'm glad you mentioned the patch boyfriend jean because I was eyeing them this morning and then got sidetracked (hello I've placed 3 orders today). How was sizing on those?
DeleteSweater would only be cute as you intend to style it, IMHO.
I love the patch boyfriend jean. Wrote about them in the past and posted pics on IG. my typical BF 25 fit perfectly as a slim boyfriend jean. Online they're too tight, IMO in the model pics. Mine are looser than that but not saggy in the booty. The tall size is lightly looser but not bad. You could prob size down if you have a thicker middle and skinny legs (like there are people who wear toothpicks with the legs loose, toothpicks are tight on my legs and sizing up only makes them loose in the crotch.) hope that helps.
DeleteCheri what size do you take in toothpicks? Lately I almost always have to size down to a 24. 25 tends to be looser in the crotch (see above) but still tight on the leg. .
I just left your insta and I'm ordering them now. I absolutely cannot stand the online picture and I didn't know If I needed to size up to get them to fit like a typical boyfriend, but didn't want them to fall off me, as a 25 is usually big and I need a belt anyway...
DeleteI've never tried J Crew toothpicks, I am good with my trusty J Brands, Paige Verdugo and Hudson Nico there. That DOES help. Thank you. Regular size 25, I'll give it a shot.
I am wishing I had seen these jeans when I made my order! I gave my other 15% off to a friend, but even without $20 is cheap!
DeleteSuz Has, I saw your first Instagram post about the jeans and ordered a pair for myself in early December. Of course I haven't received them yet, but I still ordered another pair during the recent 60% off. I prefer looser fitting, comfy jeans so I ordered my larger size. I appreciate your reviews and IRL pictures. I previously ordered the Charles wash slim boyfriend jeans after seeing your Instagram review and they're definitely favorites.
DeleteGlad to help! I try to be as specific as possible when talking about fit!
DeleteI have several pair of the slim boyfriend (purchased on super sale) in size 25. They fit when I put them on but immediately turn into droopy crotch pants that make the "fwup fwup" sound when I walk. So sorry I didn't try the 24. I cannot get them to shrink in the dryer! So no more slim boyfriends for me on final sale unless I have tried them on in the store first.
DeleteShopalot, I haven't found the recent pairs I've bought to really stretch out much at all. As a matter of fact the Charles wash ones haven't stretched and I was hoping they would since I bought a 24 (and a 26).
DeleteI ordered the other day. I used the 50% off, 15% that came in the catalog and they let me stack it with the $50 off $150! I feel like I made out like a bandit! I ordered the velour sweats in grey, a belt, a pair of slippers, a pair 10" toothpick jeans, a chambray shirt and a pair of leggings. My total with the $5 shipping to (supposedly) get it by Christmas made my total $118!
ReplyDeleteWow. I'm jealous! I didn't think to stack. Or even to ask.
DeleteI stacked my $50 off $150 with the 60% off (no more extra 15% coupons left) and got some really good deals, too. A couple pairs of jeans, a blazer and a pair of shoes for just over $100. 😀
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ReplyDeleteReporting back on the Yes No sweater. I'm not sure why I like it so much but I do, it's kind of quirky! I suggest sizing up. I got a medium to layer over button downs and even just over a tank it doesn't feel big. Tried it partially tucked into my boyfriend jeans with red patent Sophia pumps and it's adorable.
ReplyDeleteWhy are they back to 25% off from 40% and then 50%? I guess they will have less PAs and orders in general but picking one type of item or having some sort of count down with special offers would have been better had they been able to get their online ordering and shipping straightened out. Just a lack of a cohesive strategy overall, I wonder if the social media/catalog out performed expectations and the order fulfillment and actual product supply just couldn't keep up. A good case study for the business students out there.
ReplyDeleteIt can't be smart business practice to play games like this. I didn't check but I'm wondering if with the 25 off they're guaranteeing Christmas Delivery? That might make a difference to some people.
DeleteLess percentage off, still final sale and some prices have gone up. Some popbacks though, and sizes are updated for a few items.
DeleteIt looks like they have 40% off in store only, so maybe they want to steer traffic away from the website, as they can't keep up. (I still have a store, but but the inventory is so limited there, that online shopping and sales are preferable)
DeleteI saw that. The plaid topcoat is now available in my size but only 25% off. I guess this promo is meant for last minute or infrequent shoppers? Well I'm not biting!
DeleteAnother one of my orders from early Dec is supposed to be here Monday. 15 days after I placed the order.
Glad I took advantage of the 60% yesterday that was excellent and I hope everyone got great deals. Online orders will come to a grinding halt w only 25% for two days and they can catch up on fulfillment. They are taking a beating in social media and CS as well these days, so it’s probably a deliberate and wise strategy.
DeleteIt is smart. And I agree my store had limited stock of what I was interested in, but for holiday shoppers there might be just enough. Small gifty items, boxes of them. Good...fingers crossed they can turn this season around for them.
DeleteI mentioned this the other day but surprisingly my Canada orders have been shipping quickly even BF ones and most have arrived faster than usual because they switched from Canada post to UPS. My order placed on Dec 5 arrived yesterday which is fast for Canada.
ReplyDeleteI had 3 BF orders stuck at the border since dec 3 but finally 2 were released yesterday and via ups will arrive Mon. The border delay wasn’t jcrews fault. CS said that a huge amount of BF orders were switched from Canada post to UPS and got stuck at the border so they started using UPS in a way that passes the border quickly (like Jcrew factory does- they don’t use i parcel). Which has been true of my recent orders. That is def costing Jcrew a lot more $$. I’m long winded but I’m trying to say that Jcrew is trying to fulfill orders as quickly as possible. Canada shipping on jcrews end (border issues aren’t their problem) has been smooth because we only get orders from the warehouse.
I’m sure that the US backlog got out of control because orders can be fulfilled from stores or warehouse. This year was the first time offering 50% off and with 60% off sales they must have underestimated the demand.
Hope things get worked out soon for the US orders.
still we Canadians pay $12 for shipping. Gap and others its free over $50.
Deletethey did not change shipping to UPS until it was too late. again others had already changed. and the fact they are not answering emails/you can;t get through on the tele ..is frustrating so ....I do think J Crew is not off the hook with all the shipping debacles.
my eventual shipping through UPS was not smooth. they mixed up/spelling of my address "Parker St" and orders were delayed another two days. plus boxes/bags have been left/tossed at my front door . so not impressed with this either.\
they just offered sale 50-60% this week again///. so they are continuing to under estimate the orders/ ? this has been an epic fail for J crew .
DeleteYea I am not impressed with the shipping either, but good to know that they are ditching i parcel. I am finally supposed to be getting my black friday orders TODAY. I did get my $12 shipping refunded as I complained about the service.
DeleteI am a little baffled with their shipping process.
ReplyDeleteI placed an order a couple of days ago and chose the standard shipping to receive after Christmas.
I just received an email that that item has shipped and will be here Tuesday, but my orders from early December, that should have already been here, have not shipped yet.
In store promo is 40% off or 50% off if purchase is over $200.
ReplyDeleteAlso there will be one more small rollout the week of christmas. Not sure if its just replenishment or new things.
I was also told by my VPS...”another website launch on Tuesday, December 25th ” whatever that means!
DeleteAnother website launch? Is that the lame excuse they are going to use? "Sorry your Christmas present plans were ruined, but check out this new website!"
DeletePut the website update on hold and send the web developers to the warehouse to box my orders! 📦
DeleteOk.... so I asked my VPS to clarify and this is what she said....
Delete“The website launch should be a mixture of new items released on the website and possibly some reflection of inventory for out of stock items on the website. This is one of the best times to check the website for any out of stock items you've had your eyes on :).”
@Kate, mine told me the same thing the other day as well. Perhaps another 60% off :)
DeleteOne more thing to all about returns; she advised that there is such a huge backlog of returns it’s best to contact CS or your VPS directly with tracking numbers and they will refund or credit immediately.
@Jeanne, Congratulations, you win the best post since the website fiasco:)
DeleteI couldn't care less about new arrivals on the website right now. Please. I'm still waiting for orders I placed 11 days ago to ship.
DeleteI had hoped with the reduced promo, thus lower sales volume, I would finally see my many orders get shipped. Nope. I have orders dated back to the 9th with no movement. I know others have worse dates but this is just so disappointing, knowing gifts I planed to have and wrap will not come close to arriving in time for Christmas in spite of the promised dates when the order was placed.
ReplyDeleteI have one item scheduled to arrive Monday (wool Seavees) and one item scheduled to arrive Thursday (Liberty Betsy Ann floral skirt). Twelve(!) items have not yet shipped. I don’t think there’s much hope that they’ll arrive by the promised dates.
DeleteI’m fairly certain your items will arrive. VPS mentioned just about everything is being expedited via Next Day Air. My orders I know for certain and I know I haven’t been singled out on this.
DeleteI have an order of eight (in-stock) items that was promised to be delivered by Dec 14th and six of those items haven't shipped yet. Dec 14th was yesterday... So I wouldn't count on items being delivered by promised delivery dates, unfortunately.
DeleteFor those of us that ordered items the first week of December thinking that would be plenty of time to be included in Christmas boxes, if it arrives on Christmas Eve instead of the 14th as promised, that means there's no time to overnight it in time for Christmas. This is just a really bad experience that I won't let J. Crew do to me again next year if they are still around.
DeleteLynn, I had 2 items mailed on Thursday. One was sent via super slow mail innovations and the other UPS ground, so not everything is being expedited even when it's past the promised date.
DeleteI noticed this promo on the web site:
ReplyDelete"Don’t need it for the holidays? Enjoy extra 25% off a future purchase when you use standard shipping".
They're well aware that this is a mess!
I really hope that 25% off can be combined with other promos. If not, it's worthless.
Delete@Jeanne and others, very sorry to hear this. I had been given this information on Thursday. I did notice an issue where notifications of "being shipped" are not being sent out on orders I have placed even though they have been shipped. This is absurd. Again, coming from VPS. She mentioned verbatim on Thursday that they received a "memo" regarding the shipping nightmare and about the orders being expedited. The other nightmare is with returns(being posted as far as several weeks out now, not getting posted and them having to manually apply credits and refunds against tracking numbers. Wonder if anyone has called their credit card division "hotline" yet and worked things out. I haven't yet and intend to do so on Monday. I expect to be on the phone at least an hour because of errors, price adjustments, etc. Posted this before, but for those who carry a balance be diligent with your account. This bank does not have a stellar reputation.
ReplyDeleteI have some returns and I can't decide if I should send them off now, into that messy returns vortex, or wait til the end of the 2 month window when maybe things will have calmed a little? ha.
DeleteAgree about Comenity bank's awful rep, and the many comments here over time about bad experiences with them. I noticed a few years ago my Gap card switched to Comenity bank and I though "uh-oh" but then just a few months later they switched banks again so guess they did not like Comenity either.
Not a Comenity fan here, either. Never carry a balance with them, but just told my husband we probably shouldn’t pay it off this month. A few orders shipped right before the cycle closed, and most will be going back, sadly. I just feel like it wouldn’t be wise to pay it in full and then have a large credit. With the direction things are going, I’ll probably end up cancelling the card soon anyway.
DeleteAfter a couple of days of no movement at all, three orders finally shipped ! Looks like they’re overnighted as they’ll arrive tomorrow. Even though that’s four days later than specified in the order confirmation I’m glad they shipped at all.
ReplyDeleteLucky you, I have not had a single item shipped from 10 days ago.
DeleteOn Friday I ordered my step-daughter gifts from Loft (shipped same day), Ann Taylor (shipped next day) and J Crew (will she get it before 2019? who knows?)
@p banos so sorry to hear that. Hope your orders ship soon, I had almost given up hope but it truly appears they’re working around the clock
DeleteI received a UPS notification this AM that J.Crew printed a SurePost label for me. No overnight shipping love for me. I’m glad to see that they’re working this weekend though.
Delete@fleur de lys fair warning - my orders from 12/1 were shipped on 12/14 (a day after they were due). While they overnighted it (which should've been a Saturday delivery), they didn't make it on time to be put on the Saturday am UPS truck so they're sitting on the truck until tomorrow (Monday).
DeleteI still have an order from Dec 4th that hasn’t shipped. And I haven’t gotten any of my other behind-schedule orders overnighted. Sigh.
DeleteRe: mail returns - I had a little better luck with my recently shipped back box, but I had to be obnoxious about it. I raided little_lining's construction paper stash and made a red STOP sign and wrote "STOP - THIS BOX CONTAINS 4 ITEMS FROM 2 ORDERS. PLEASE PROCESS THEM ALL" on it. It seemed to work - I received return confirmation emails for all four (a few hours apart, but maybe that was another tech glitch).
ReplyDeleteThis never was a problem before this summer, I used to throw everything in a box and slap on whatever label I had lying around and drop it off at UPS. It would usually be processed the day or the day after it got to the warehouse. (2 days after UPS dropoff).
Did anyone see JC's reviews on trustpilot.com (is this a real thing)? My mouth was hanging open - it's so bizarre to see so many reviews saying they have the "worst customer service ever" when so many JCA's have historically had such great CS experiences with them. Ruffles said it a few days ago, if their CS tanks, that's it.
@silver_lining, Thanks for posting. My jaw dropped too after reading the posts. Feeling very bad for the good hardworking experienced CS’s. Part of the problem I believe is that the company hired so many new employees on both sides (CS and Shipping) that didn’t have enough appropriate training. I have found several times calling them when I was unable to reach my VPS they were poorly trained and I had to guide them and even do the math. The PA returns center is a nightmare of an operation. Has been from day one. By the way great idea for marking the boxes!!! Have to pull out a red magic marker pen:)
ReplyDeleteFree shipping has ended? Did I miss this?
ReplyDeleteI should add, that's for delivery after Christmas. I'm trying to order a tie for my 5 year old, that wasn't in store yesterday. There is no free ship option and the rewards explanation on the website still states "free standard shipping". Really?
DeleteIt says free standard shipping but the cut off for free Christmas shipping was dec 15.
DeleteIt can wait until after Christmas. There is no option for free shipping whatsoever. Not that I can find, at least.
DeleteIt's working now. Maybe just a glitch. Ugh now I don't even want to pave the order and be stressed out about it.
Delete@Cheritheberry I’ve had the same issue on two orders. So, since I was being charged for shipping I paid for expedited. Called CS to explain the issue & they waived the shipping fee.
DeleteIn other shipping news, USPS is delivering on Sundays. Just received a Nordstrom package.
Ugh, I'm still waiting for items from Dec 2 to ship. Crazy right? I'm supposed to receive the rest of a dec 1 order today. I hate to complain repeatedly but this is really annoying,
ReplyDeleteMy Dec 2 shipped late last night (around 10pm EST). When I speak with CS, it sounds like they have everything packaged up but it's waiting to get on a truck. That would place the blame more on UPS right? I have no idea if its true or not as they may just be trying to "pass the buck."
DeleteVent - my order from 12/04 for matching slippers for the man and the boy have both shipped expedited and will arrive today. What is the vent you may ask? That there are now reviews on the men's slipper and they are all AWFUL, saying they run 2 to 3 full sizes too small. Really? Not many choices here since I ordered the largest size to begin with. Beyond frustrating, since we only exchange a few gifts.
ReplyDeleteI have 3 pending orders from the past week but I'm not expecting to get any of them since I didn't choose holiday delivery and I'm totally fine with that. But since I'm in a holding pattern, I'm not going to buy anymore either, so I have to live vicariously through others. Anyone pick up anything good from this morning's update? I see some popbacks and more sizes for FP items.
ReplyDeleteNo didn't order anything. my cyber monday and black friday pks. finally arrived ti Canada. thank goodness not final sale because 90% is going back wrong sizing mostly. and few just poor quality.because it took so long...I had to go to store to return and get the dreaded look from the SA who has to put it all through. now I have to watch that everything is credit properly to my credit card...it was too much work. so I hope to not order anything....for a very long time.
DeleteAnyone have the Ruffle-neck pullover sweater? I'm looking for help with sizing. Thanks!!
ReplyDeletetts for me. I am wider across the shoulders than the average person.
DeleteI dont own it,but peoplewere buying TTS
DeleteMy check coat shipped over the weekend but I did get a cancellation notice for the Daphne coat which is probably just as well. It popped up again this morning but decided I'll just wait it out, I would have had to ask for a price adjustment and I didn't want to worry about it.
ReplyDeleteI will be stopping in to the store tonight, I decided to return the blue velvet booties.
Holy cow, my (3) orders from 12/04 (which was the velvet blouse previously cancelled the same day), and 12/14 (snake mules, wide leg knit pants), have shipped! Just waiting on the demi crop jeans with frayed hems!
ReplyDeleteOne of the items in my Friday order has shipped; still waiting to hear about the other 4 items. However, the blackwatch Tippi I ordered on 11.25 still hasn't shipped. Status says "waitlisted" with no date. I have a feeling that one is never going to ship!
DeleteYou're not missing anything with the Tippi, shopalot. The quality is poor- the sweater is sheer and the dye job inconsistent. I'll be returning mine just as soon as my other orders arrive and I see what else is a keep vs. a return.
DeleteAlyssa, wellfedfred also reported the poor quality of this sweater. At this point, I'm kind of hoping it does not ship so I don't have to go through the trouble of returning it! I'll bet I get it after the holidays, when everyone returns their Tippis. ;)
DeleteThey finally shipped my niece's gift which was ordered on December 9th. Estimated delivery Wednesday the 26th. I'm hating them right now.
DeleteMy early Saturday order that had an expected delivery date in January already shipped (from a store) but there’s been no activity on my previous orders.
DeleteSaw a preview for january and the theme is “denim for days”. One item is really like is a denim pencil skirt,even though i dont wear pencil skirts
ReplyDeleteJust received Jcrew Always Cardigan in the dark green. Beautiful color. K5313. Never Ever again with this combo of merino wool and whatever else the material is...Horrible, sending back this afternoon. So scratchy it felt creepy.
ReplyDeleteHit the outlet mall w my college girls today. They were not even interested in going in Factory w me - just didn’t even care to look. The whole store was 60% off a lot of nylon and acrylic blend stuff, pj pants and holiday-themed socks. It was busy but there seemed to be a lot of return transactions and explaining about shipping times going on at the register. I felt bad for the SAs and left empty-handed.
ReplyDeleteI finally got my entire 12/1 order. (Most of my 12/2 orders haven't shipped).
ReplyDeleteA mix of keep and returns.
Keep:'previously mentioned merino balloon sleeve turtleneck, merino turtleneck with side slits (this is a duplicate of one I purchased last year)
On the fence, probably will keep: 365 crepe wide leg crop pants in red. I tried the regular 0 and 0 tall. Initially I was leaning towards the tall but I think the regular works better with flats and I won't wear heels all the time. These are as comfy as sweats. I'm just not sure about styling since I prefer monochromatic and it feels like a lot. Tried with the yes no sweater and didn't like it. Prob will work fine with a white button down or tee and chambray.
Sadly most likely returning: the cashmere tunic with the side slits that go all the way up. I was afraid of this, the length is just awkward on me. If I could tuck easier it would be fine but it's not easy to tuck and it's wide so it looks like I'm hiding something.
Posted the red pants on IG @wearthislikethis. Tried with a few other tops and shoes and they do work. Very cute with the pointy toe red lace up flats from a few years ago too.
DeleteI saw above you ordered the wide leg crop jeans with patch pockets in tall - which is just what I did. Although I'm only 5'7", my inseam is over 32", so I do wear tall sometimes. I am wearing my 2011 Foundry pants right now, and they are wide leg. They are also quite loose, but that sure is comfortable.
DeleteYes, for the price I couldn't resist those wide leg crop jeans. I sometimes find the length in regular cropped jeans too short and I don't have particularly long legs. And if I do feel they're too long I can always cut the bottoms.
DeleteI def prefer my foundry pants loose as well. I sized up to a 6 !!! and I'm normally a 0/00. They just ran small. I also got a 2 when they made it to super super sale for a more fitted look but they're a little cropped so I let out the hem.
Received two of the coats I ordered during the magic hour promo. I’m returning the perfect winter parka in guava berry. It’s short waisted on me and I’m not in love with the color. My son’s Ludlow Italian wool/cashmere topcoat in navy is lovely. Ordered leopard Nordic boots and they’re too short, so returning them. Larger size sold out. Still waiting on a handful of orders to ship. Hope to have everything by the end of the week. I love to shop, but even I’m shopped out at this point.
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DeleteOh no, that concerns me because I bought that parka in black for my daughter who is about 5'11 but I sized up to a medium for her. I wanted to get the tall but it was only available in olive and she's got several olive parkas and jackets. She's normally a small and pretty long waisted like her mama.
DeleteI've got the perfect winter parka in guava berry and in black and I'm returning at least one of them. I think it will be the guava berry to go back too. The fit is fine on me. I'm surprised it isn't a warmer coat though. I wish J. Crew would make their faux-fur trimmed coats easier to remove the faux-fur from, so they could be worn without it sometimes. This faux-fur snaps off of this one, but it seems that's only for cleaning, because it leaves two rows of exposed snaps. Anyway, I'm trying to decide if that will annoy me if I keep one of these. I'm also deciding about the perfect winter boots in buffalo check. I think I'm going to return these, they're just okay.
DeleteHi cate - I returned the perfect winter boots because they were just okay. I didn't like how the tongue was part of the boot shaft and had to be folded just so. The pair that I got were kind of crumpled and the tongue didn't look or feel right. I also agree with some of the reviews that said the laces didn't feel strong enough for that kind of boot. To be honest, I think I'll just keep on going with my Sorel Out-N-About boot and add some kind of liner to the inside.
DeleteI'm going on 40 minutes on hold to speak with customer service to find out why the order CS promised me (last week, after another interminable hold) would be shipped expedited and arrive before the end of the week, when I fly out of town, is now saying expected delivery 12/24....
ReplyDelete1 hour 14 minute call- nothing they can do now that it's with UPS. They "expedited" processing it apparently, but it's shipping Ground accross the country.
DeleteUpdate. Item popped back today. I ordered it and then had another 35 minute wait on hold to speak to them to ask them to waive overnight shipping. They initially said no but I escalated to a supervisor and FINALLY there is a coat that will be here on time! Extra trip to the store will be needed once I return from my holiday travels, but it'll be worth it to have something to show for my many many hours on the phone, and appropriate for the freezing temps I'm headed towards!
DeleteI'm impressed with your tenacity. The only J.Crew phone calls I've made this holiday season have been to my local store and they generally pick up on the first ring. I hope your new coat is exactly what you want and it makes all the trouble worthwhile.
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ReplyDeleteSo the order I placed on the 9th with 4 iyems has been sitting idle. Just this evening I got notice that one of the four items has finally shipped. When I track the item, it says scheduled delivery for the 26th!! How is this acceptable? Never before in my 20+ years of shopping at Jcrew have I ever seen anything like this. I’m taking it as a legitimate signal that this operation’s longevity is in question. As for my other items, There was one other present included. I’ll have to find two other presents for people on my list and return these coats after Christmas. The post holiday returns are going to bring this company down,sadly enough, at their own hand.
ReplyDeleteI'm also still waiting for some gifts ordered on 12/2 and 12/7/8/13/14
DeleteThe fulfillment just really sucks
It's really a major holiday fail.
Items promised by 12/13 and 12/18 haven't shipped, ugh.
With no expected ship date in sight, I cancelled my 11/26 order that was supposed to ship on 12/3. I did get my wool rollneck and after two wears, it is already starting to pill under the arms. That annoys me. I still have a wool rollneck from 1991 that has less shedding than this one. Go figure.
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ReplyDeleteHave you tried DMing on IG? Both times I did that, my orders were shipped overnight within 24 hours.
ReplyDeleteI just tweeted directly to Jcrew help. I only did that once before, I'm not a big twitter user but it did help then
DeleteReceived a partial order last night of two Liberty slim perfect shirts ordered 3 weeks ago without receiving any notification of shipping - they just showed up. They are for me and I love them, but gift orders placed 11/28 and 11/26 are still MIA.
ReplyDeleteI refuse to sit on the phone for an hour dealing w this. I bought other gifts and if the items show up after a Christmas, I’ll save them for Valentines Day. Fortunately nothing was holiday-themed.
I'm glad the shirts were keepers :)
DeleteCheri, I got the navy and the gold on promo. They are gorgeous!
DeleteITA about not wanting to wait on hold to check on orders. I'm just going to wait it out and hope everything shows up in the next few days. I hope the rest of your items show up soon, too.
DeleteNice to hear that the Liberty print shirts worked out for you, though. I have the navy and pink shirts and I love them. Actually, I love all of the Liberty print shirts. I passed on the gold because it's an unflattering color on me, but I'm having second thoughts after seeing it IRL. It's so pretty!. I may try to pick it up on a popback and wear it with a scarf or sweater in a more flattering color.
Nordstrom has the JCrew Champagne Sweatshirt version of the tee in Navy. Purchased a bunch to take home for friends in Paris, Monaco and Italy next week. Think it might be cute with a jeweled collar blouse underneath. I will wear one myself. Nordstrom’s delivery schedule is showing the 21st. Just love them..Nordstrom that is.
ReplyDeleteJust looked at Nordstrom.com - that is a cute sweatshirt!
Delete@shopalot, spoke with a VPS who is filling in for my regular “veteran” VPS and she claims Jcrew won’t be carrying this. Don’t know how accurate her info is. She also mention that on the 25th they’re releasing pop backs as well as new Spring items. Was unable to send previews out and said to wait. Hmmm.
DeleteI did notice the Nordstrom.com site said "Nordstrom Exclusive" under the sweatshirt picture. I have the gray tee so probably do not need the sweatshirt . . .
DeleteNow they've got all their NYE sparkly stuff front and center - but if you place an order, standard shipping will (allegedly) arrive January 4. Go home JC, you've had enough.
ReplyDeleteHahha and seriously? January 4th? I have no idea what's happened to them.
Deletecan't imagine anyone ordering now...final sale 40% (we have had 60% and 50% more recently) and with shipping delays why not wait until after xmas sales.
ReplyDeleteyep, I have 4 FS items in my cart but it would take 50 or 60% off to convince me to chance it, 40% off, forget it.
DeleteSome of them are pretty recent items...confused why they are FS already.
The button up velvet shirt came and ugh, what a bust. A size 4 barely fit and that is the larger I=of my two sizes. It was my favorite item from that roll out, and I'm glad they made a note to let me return it at final sale (after my first order was cancelled). I'll happily take the $35.
ReplyDeleteTrifecta stripe red white and blue was a win for me. At first I wasn't sure about the colors, wow it is patriotic, but I do like the fit and also to wear under sweaters. Wearing it today with navy pixies and a red, white and blue open cardigan.
Cheritheberry, I have the leopard print velvet shirt. Went up a size and it just fits in the shoulder. Probably keeping it as I love the print but could have done without the front pockets. 32B and still makes me look busty and not in a good way. Will probably wear open over a black tank.
DeleteI'm glad you are able to make it work, Shopalot! I could not make it happen, on any level. For shame.
DeleteI finally received all my black friday/cyber monday orders. Waiting on some gifts that I ordered recently with guaranteed arrival by 12/24. Fingers crossed. -lep33shops
ReplyDeletepink mockneck velvet t: surprisingly hard to get over my not-large head but for $10, I think it's worth it for the holidays. I think it runs slightly large but preferred by regular size.
white 8'' toothpicks: they're a little tight but will probably stretch, so TTS. I think I paid $50 for them.
striped button-shoulder turtleneck: I got the red and navy and ordered the ivory and navy, too. It's thinner (and a little rougher) material than I was expecting but that will work for where I live. I like the neck. Went with the smaller of my two sizes.
returned the abigail borg tops I tried: I can't explain what I didn't like but they didn't work. I think they were not tailored enough? The v was not as revealing as I was expecting. Sized down on this.
Point Sur allover pointelle crewneck sweater: this popped back and I LOVE IT. TTS.
Ruffle-neck top in Stewart tartan cotton poplin (and in the white out plaid): yup, I ordered both. Love them. I wish they had a petite run in these but sizing down worked.
J.Crew 365 crepe drop-sleeve turtleneck sweater: I tried two different sizes but - sadly - I couldn't get this to work for me. I wish it did. I really like the style!
Pointed-toe slides in brocade - returned. I wish it was gold and navy not black.
I have the same two button t-necks. Somehow I bought them when they came out for $8! Anyway, I like the navy best, and I like the 'old school' fabric. I wear with two buttons open.
DeleteThanks for the review on the pink velvet mockneck. I sent one to my stepdaughter, and hope she gets it by New Years. Glad it runs larger than smaller.
I just received the Ratti topcoat and it is beautiful! It also fits, and I was worried about that. It went on sale when I wasn't paying attention, and I only was able to order a size 4 although sometimes I'm a size 6. The colors are beautiful and it is so much like old J Crew. It's not a super heavy coat, but that's OK. I'm just glad it's not too fitted under the arms and in the bust -- that would have made it too small for me. And the coat was supposed to arrive today, and it did! A shocker!
ReplyDeleteAfter calculating the cost of shipping the gifts that won't arrive on time, explaining why they were late, etc. I decided to order other gifts and return these when they finally arrive after Christmas. Don't want to play this game anymore.
ReplyDeleteI legit have one of the songs from the J. Crew customer service hold music that's just been going in a loop in my head all day. It's actually not unpleasant.
ReplyDeleteI called today @5pm-ish and got through in less than 10 minutes. Maybe people have given up calling?
DeleteTwo of my orders from early December actually shipped, but the eyelet sweatshirt had an ink stain on the shoulder. CS was good, as usual, so I can return the top and my $5 reward was applied to a different order. I did ask about an item from early in the month, and got the standard answers: the item is waiting to ship...but it is supposed to be here tomorrow. Unless someone with flying reindeer is available to make a chimney drop, I doubt it will work out!
My husbands Ludlow glen plaid pants G7123 also arrived and they fit him so well. I like the brighter blue color in the plaid, it isn't loud at all. I just need to shorten them a tiny bit. I've already let out the hem and ironed them ready to try on for length. Purchased these on the 60% sale + 15% catalog so the price was under $30.
So .. the men's sore in NYC, the Liquor Store has closed and has a for lease sign in the window. https://putthison.com/j-crew-liquor-store-closes/ That along with the quality, fit and now shipping issues is surely a sign that our beloved JCrew has finally jumped the shark and is dying a slow very painful (for us) death.
ReplyDeleteI remember when they opened the Liquor Store and how great everything looked. I was jealous for the lady's side because everything looked so classic and stylish with quality. That seems like a long time ago. I do think something bad has or is happening, nothing else makes sense.
DeleteI'm sure the Liquor Store concept was Jenna's idea of elevating the shopping experience to match something similar to an independent NYC boutique, and Mickey was like OK that's Jenna's pet project. And now that she's gone, they're like... OK we're not renewing that lease when it expires.
DeletePersonally I loved the customer service at the Liquor Store, which was heads and tails above the regular store. But I rarely saw anyone in there, let alone buy anything. I always thought the SAs were so happy to help because they had nothing to do other than the rare customer.
I tweeeted @jcrew help directly and there is an automated response explaining wait times, etc and asking for order numbers if applicable, I have all my order numbers from the first week of DEC that had items missing. Within the day I got notification that everything shipped (!!!). Now I believe I am just waiting for two orders from last weekend and maybe a few candles (which by the time they come obviously won't be gifts).
ReplyDeleteSpeaking of candles, I ordered those burkelman candles when they were on sale. I am not the best with identifying scents but I know I love spicy, musky, woodsy masculine scents in the winter. I made a mistake and got ambassador so and so thinking it was sandalwood I like (it's cedarwood) so of the three this is my least favorite and most "hippy" smelling (I think it would smell nice burning and gave one as part of a hostess gift). The other two were hudson valley I think and night moves. I like both a lot. Night moves reminds me of Angel perfume which I have been using on and off for 25 years. If they pop back and you like this type of scent I recommend.
Ooh, Angel is one of my all-time favorites (especially at this time of year)! Thanks for the review.
DeleteI just got an email that a coat I ordered 12 days ago just shipped. It kind of hilarious and sad how happy I am at this news. :D
ReplyDeleteOH MY GOD, what the heck. I just got my double leopard topcoat. Tried it on and felt like it was much smaller than I'd expect even if reviews said it ran small. It just barely fit. But over a thin top it could work. I just checked the size. They sent me a 0. I ordered a 4. The invoice says 4. The tag on the jacket and the hang tag both say 0. What is going on???
ReplyDeleteOf course now it's sold out because it was ordered over a week ago (and shipped faster than almost anything else I've ordered, which is pretty sad).
DeleteOn the upside, you can fit a 0 topcoat that’s running small!
DeleteSeriously though I am looking forward to next week’s rollout. Curious to see what will popback but dreading the possibility of final sale.
Phooey! Keep stalking for a popback, and order it at whatever price - for sure CS will adjust to price match the one shipped in error.
DeleteI'm sure they will but it's ridiculous. The 0 is too short in the sleeves. I could prob deal with the shoulders (it fits over a thin merino turtneck although barely, but the sleeves look stupid. Sooo annoying, I guess this is a first world problem to the nth degree. Huh.
DeleteThe person who ordered the 0 and got *we're sorry* is probably sad too. I bet there will be returns eventually in your size.
DeleteI received the Liberty Betsy Ann floral print skirt yesterday. It’s pretty and I plan to keep it. However, it arrived with a security sensor attached, so I had to take it to my local store to have it removed. I had a pile of returns that needed to go back this week anyway. I returned the navy/pink mockneck Fair Isle cashmere sweater, both perfect fit turtlenecks that were actually Mercantile turtlenecks and an unworn blazer that I reordered for half the price. I didn’t return the ivory/gray mockneck Fair Isle cashmere sweater, but I think that one is going back, too. It’s ok, but there’s nothing special about it and I doubt I’d wear it much.
ReplyDeleteThanks goodness you were planning to go back anyway...what a buzzkill! Can't wait to hear what they say about your two mercantile tnecks.
ReplyDelete12 Orders Placed
ReplyDelete11 Service Calls
10 Evasive Answers
9 Website Crashes
8 Days Late
7 Emails Sent
6 Instagrams
5 Hours on Hold
4 Out of Stocks
3 Twitter Posts
2 Late for Christmas
and they mailed me one scrunchie
😂
Deletebrilliant!
DeleteAwwwww p
DeleteJCA post of the season!
Deleteluv it!
ReplyDeleteI'm not complaining...but I have SIX packages arriving tomorrow. I don't even know what shipped because Jcrew certainly hasn't provided notification for all of them
ReplyDelete