This is the weekly "Looking to VENT with J.Crew" post, a place to share our not-so-stellar experiences with J.Crew.
If
you have recently experienced a
frustrating situation with J.Crew, maybe
you might be willing to share that
information with us in this post.
Please
feel free to share your story on almost
any topic— including poor experiences with
purchases & orders, promotions/ offers,
in-store visits, transactions with store
associates, etc.
I have been finding the customer service for Jcrew.com really bad lately. Not that polite and very "whatever" and inexperienced managing what should be pretty common questions. They are also taking a much longer time to process returns that come to them via email - sending back from Canada.
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