"Thanks!" to Jen, reedandbamboo, Dina, Emily, & Irina, as well as kasia (in this post), who shared some news about an email sent to J.Crew credit card holders.J.Crew cardholders should be receiving an email for 25% off *and* free shipping (any order! no minimum!) with a unique promo code. This offer expires September 11, 2012. The fine print includes:
*Offer may not be combined with any other promotion and does not apply to previous purchases, alterations or the purchase of gift cards. Offer valid 8/28/12-9/11/12. Offer does not apply toward J.Crew Collection and third-party branded merchandise. The J.Crew Rewards Program is provided by J.Crew and J.Crew may change the terms of the program at any time. The J.Crew Rewards Card cannot be applied to previous purchases. Rewards cannot be used as payment on the J.Crew Credit Card account. Subject to full terms and conditions of the J.Crew Credit Card Rewards Program (see jcrew.com).It is unclear if you have to use your J.Crew card as payment. It is mentioned in the email image but not so much in the fine print.
Also, "thanks!" to Cousy (in this post) who let us know that if you do not get the email you can still have the code applied. She shares:
I'm a cardholder but as of 2:00 hadn't received my cardholder promo email. I called customer service and they told me that I could phone in an order between now and Sept. 11th and they would honor the 25% discount and free shipping.I just want to say, good move on J.Crew's part! It is nice to see such a perk to card holders. Yey for all those with the email!!!
Hope this helps for anyone who hasn't gotten an email yet...
Did you get the card holder email from J.Crew today? If you are not currently a card holder, do you think this promotion will entice you? Please share!
Has any Canadian received this? Wondered if it was like the deal we got several weeks ago.
ReplyDeleteI have been a cardholder for over a year and this is the first perk I've gotten, so I am super excited about it :) I've been going back and forth over what to get. Thank you, J.Crew!
ReplyDeleteSomething I'm considering is the Barbour Beadnell jacket. Do any JCAs own one? I have wanted one for about three years now but cannot bring myself to actually purchase. I am torn.
Thanks :)
I think Barbour jackets are totally worth it. Well made, and will last a lifetime.
DeleteMy guess is that the promo doesn't apply to Barbour jackets, unfortunately, since it says it can't be used on third-party branded merchandise.
DeleteI did get it too! I'm of course going to be using this! No shipping minimum is great.
ReplyDeleteThey never had any kind of promo like this when I actually had a J Crew card! LOL Canceled it and now they start having great promos. Congrats to everyone who can take advantage of it....what a great deal!
ReplyDeleteI had imposed a shopping ban as I have a vacation planned soon, but this offer may be too difficult to resist!
ReplyDeleteNothin' here yet...
ReplyDeleteMine just arrived in my inbox. I usually don't get these so this is a rare treat for me.
ReplyDeleteI have no idea how they distribute the meager cardholder perks they offer, but I hope you all get yours too, and soon!
I got it and have held off the last few promos, but this might break me!
ReplyDeleteSo that is why they started calling all the cashmere sweaters "collection cashmere", because J Crew Collection items are usually excluded from promos, like this one.
ReplyDeleteThanks for pointing this out! I finally received my email late in the day yesterday and was so excited that I could FINALLY rationalize ordering the Collection Jules dress in silk scarf foulard. Guess not! Note to self: always, always read the fine print before getting excited.
DeleteCardholders, what do we think? Are any other new arrivals scheduled to hit the site prior to the Sept 11 expiration of this offer? I'm trying to balance the urge to use this, with the patience to see what else may land on the site that I want! I am definitely returning my schoolboy that I bought and repurchasing with this deal!
ReplyDeleteI was not going to place any more orders for a couple months after my 30 pct off scores, but this offer may change my mind. Nice play, JC!
ReplyDeleteWeird....I canceled my J Crew card over 18 months ago and just got one of the cardholder discount emails. Do you reckon it works with any card?
ReplyDeleteI'm a cardholder, but I didn't receive this. I almost never receive "perks" which explains why I don't use the card.
ReplyDeleteThis is the first perk I've received, but I never receive the perks, generally, either.
DeleteKarend, I thought the same thing! I've been hoping for a FP promo so that I can snap up the Cashmere Bateau sweater...
ReplyDeleteDefinitely will be using my promo code, I've been wanting to try the new sterling skirt, the stovepipe trousers and the navy Downtown jacket. Will hope I can "sneak" the bateau sweater in...doubtful, but a girl's gotta try!!
I got something in the latest catalog about saving 20% if spend over $250 after using their stylist services, but nada on the cardholder perk yet. Hmph.
ReplyDeleteJust got this in my inbox. I had no plans to purchase anything without a promo code. Me thinks a schoolboy blazer will be mine soon!
ReplyDeleteI almost fell out of my chair when I saw this in my inbox. I then had to check that I didn't see any pigs flying outside my window! Of course I just paid full price for a cashmere sweater so I should be deterred but I'm so darn happy to see a discount code I'll likely use it!
ReplyDeleteLOL at flying pigs. I felt the same way!
DeleteI was thrilled to receive this perk! It's great to see a cardholder-only promo. Disappointed though to see exclusions, especially Collection.
ReplyDeleteThis just arrived in my in-box, and I'm thrilled! I didn't receive the last 20% off promo and I shop J Crew ALL THE TIME! I'm so glad to see J Crew treating card holders right!
ReplyDeleteJust got mine in the inbox. I haven't had a JC card for years. Hope it will still work. Thank you J Crew! This was a loverly surprise!
ReplyDeleteSo great! Finally!!
ReplyDeleteGot the code and I am so excited to use it - I've had a number of things on my wish list of "Things to Buy with a Full Price Promo Code." How sad is it to actually have a list like that?? Please don't answer. :)
ReplyDeleteI'll confess -- I have the same list!!
DeleteI'm thinking about using my discount on some of the discounted items on their Factory site. Specifically, their factory wool walking coat (on-line it looks like the Lady Day coat) and the Factory Hacking Jacket in Charcoal.
ReplyDeleteI haven't shopped Factory in a long time -- their cuts were off and the material wasn't great. Would you all advise me? Should I try these items, and should I change sizes if I do? THanks in advance!!
Hi all -
ReplyDeleteI'm a cardholder but as of 2:00 hadn't received my cardholder promo email. I called customer service and they told me that I could phone in an order between now and Sept. 11th and they would honor the 25% discount and free shipping.
Hope this helps for anyone who hasn't gotten an email yet...
I have a card but I guess I don't use it enough to get perks :(
ReplyDeleteIt's fine, the only thing I've been wanting to try is the snake print silk maxi skirt, and this promo excludes Collection...oh well!!! To all the JCAs that did get a code, enjoy!
Believe it or not I just became a J Crew cardholder this month. Got the email for this. If you don't get one, call them!!
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ReplyDeleteFinally! Thank you J.Crew. I was feeling very neglected after not getting some of the other cardholder promos recently. It was just what I needed to purchase the items sitting in my shopping cart!
ReplyDeletenothing yet
ReplyDeleteGot mine, thank you J Crew. I did place an order yesterday with 20% discount for first time VPS purchase and got some sweaters with the 30% off too. So for the full price items I that I plan to keep, will see if it is worth repurchasing. Does anyone know if this is available to use in stores, I could not see any restrictions in the fine print or did I miss something?
ReplyDeleteI stopped by a store during lunch and yes they said they would honor the 25% promo for cardholders in-store.
DeleteThanks Roxy Turtle. My order from yesterday just shipped and it takes forever to get here. I am leaving for vacation on 9/9 so if I plan to use it I prefer to do in store.
DeleteJust got the e-mail. For those who haven’t received theirs yet, sit tight. I sometimes get my J.Crew e-mails really late in the day, which is frustrating.
ReplyDeleteSo when it says it “Offer may not be combined with any other promotion” does that mean the factory items at 40% off and stuff like that will not apply to this 25% discount. It has been so long since we’ve received a perk that I’m not sure how these rules work anymore..ha.
In the case of factory--those "up to 40% off" prices are as marked and you would get the additional discount but if they offer a promo code, you are not going to be able to combine them.
DeleteAnd to add another example, the recent sweater promo showed the sweaters at their promotional price, so you would have been able to apply this discount code. HTH.
DeleteThank you! Much help.
DeleteAlexis, it's nice to know your blog is being read and cardholders, acknowledged. I still haven't received a code but holding out hope:)
ReplyDeleteI just got my email with a code but I have a question for all you jcas out there. Do you think the not applicable to collection items and 3rd party brands really means you can't use it on any collection piece or only on the collection pieces that are a 3rd party brand such as Selma optics,Barbour etc. There are in good company items that are not collection so I can see making the distinction. Oh course most of my wishlist is collection and I would be totally bummed out if I can't use the looong awaited code on them. Now if we could get some awesome popbacks I would be a happy girl.
DeleteHave you tried the code on a regular (non-3rd party) collection item with success?????
Sweetsy, I hope you get one too! It looks like J.Crew is staggering the emails out during the day. So there is still hope! :)
DeleteI'm with Roxy, why did they exclude Collection?
ReplyDeleteLong time reader, first time commenter!
ReplyDeleteI got my code and I'm looking to get my first Tippi sweater or cardigan. That being said, I am a strictly priced-down and/or sale only shopper at J.Crew so my options right now are the Tippi cardi in leopard and the Tippi sweater in linen. Any reviews on either of these items? Are they TTS? Thanks so much!!
I just loaded my shopping bag with everything I've been having my eye on for the past month, including collection items. I entered in my code just to see what the total would come out to be - and I found out that the code applies to ALL items, including items currently on sale AND Collection items. This may be a glitch in the system but I decided to place my order now, just in case they fixed this later on..
ReplyDeleteThanks for sharing this Carolina! Good to know
Deletestill haven't gotten the email... :(
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ReplyDeleteAnyone not going to use their code?:) Please email me. I have my shopping cart full and would love a discount. mforesman@hotmail.com
ReplyDeleteBreaking my heart and testing my patience!
ReplyDeleteNo code for me yet and I'm a cardholder that uses their jc card at least once a week if not more. Sure hope I get one soon!
ReplyDeleteGot the code but...not sure I like anything THAT much to use. I know, right? Since I have until 9/11, I'm hoping that a few items come out this week that are a little more enticing to use my cc. I just paid that darn thing off. If I am going to use, it better be worth it. I still have my $75.00 card I need to use by 9/15. I'm slacking...
ReplyDeleteI did not get a code (despite having a card) and don't feel like begging a CS agent for one. So irritating.
ReplyDeleteNo 20% coupon in my last order (my third order since July). I am a bit miffed.
I got the email and it doesn't seem (thru mock check out) that you *need* to use your JCrew card to get the discount. I have not used my card in 5 years ladies and they sent me this email...
ReplyDeleteCan anyone make an informed guess as to when the next rollout will occur?
ReplyDeleteI have a couple of items in mind to purchase with this cardholder promotion but will hold off if a rollout is coming in the next couple of weeks.
Belated thanks to Alexis and others for sharing the news of this cardholder promotion. I wouldn't have known about it otherwise!
The Michigan Ave, Chicago SAs said the next rollout was due Sept. 10, cousy.
Deletei've never gotten one before - so thank you jcrew!
ReplyDeleteI finally got the code. I thought about doing what some other posters have been talking about: returning my recent orders and re-ordering them using the promo (I would save like $26 if I did this). Although J. Crew has screwed me over in the past (not honoring returns, defective products, etc.), I am hesitant on the ethics of this. They are one of the few retailers whose customer service centers are located in the U.S., providing jobs for Americans in a suffering economy. I know they have a healthy profit, but I also feel as if they ought to be rewarded for providing jobs and paying their employees decently. Opinions on this?
ReplyDeleteI did get the perk, and was surprised as I never use the card, because I'd rather use my AMEX and get hotel points. This was a nice surprise, they should really take a hint from BR, the give cardholders all sorts of rewards.
ReplyDeleteEdit: I decided not to return my products and re-order them with the new promotion. Doesn't feel right. The number of good customer service agents I've encountered have greatly outnumbered the couple of awful ones.
ReplyDeleteI agree. I know there are many who do this and not trying to debate ethics but I also don't feel right returning something just to repurchase it a lower price. It is surely annoying when I've purchased something only to see the price get reduced, BUT I made the decision to purchase at that price and unless I don't like the item itself for whatever reason I keep it.
DeleteAgreed. I've rarely done the return/repurchase. I make the decision to buy or wait for a promo. Overall I've had good CS too and don't want to abuse it.
DeleteI totally agree. I have never done the return repurchase either. I pay I for items, I bought them, their mine. If they ever go lower oh well. my life does not allow time for that kind of craziness and hassle!
DeleteI have no problem doing it in extreme cases, i.e. last fall I fell in love with a swingy pink mess of a coat, the name of which is escaping me, and I purchased it for FP at $425. Just 2 weeks later I found the same coat hanging on the clearance rack for something like $199 less 30% off, but after searching several stores, not one had my size. I finally spoke with a store manager and she politely but begrudgingly allowed me to return and repurchase the one I already had. A week later, both of the side seams split open and I've never worn/fixed the coat since, so I can't say I regret what I did. I do, however, regret purchasing the coat in the first place, but the funny thing is I remember posting here the day I bought it and saying how I thought it was great quality even at FP. (Biting my tongue)
DeleteJust to clarify, I hadn't yet worn the coat when I asked to return and repurchase; it was still in the original garment bag with tags attached as it did not get too chilly in NYC until later in the season.
DeleteDara, I think this is the flared perfect coat -- I also purchased it, but marked WAY down (as is the JC way) -- and haven't worn it yet, so cannot comment on quality control. But, even if you got the price adjustment and even if this was last year's coat, I would try taking it in this winter to show the SA or manager the problem and ask if they will fix it. My store does this for me often for sub-par quality items, usually at no charge but always at a far lower cost than my tailor. It's worth a try, it is a pretty and unusual coat!
DeleteDoes anyone have a code they don't want? I don't want to call CS because the only thing I want is Collection, and I bet they wouldn't do it. My email is dupont . clairen @ gmail . com ....it would be greatly appreciated! :)
ReplyDeleteHmm, I got the email at an address that is way outdated--it's not the e-mail I use for my J.Crew orders nor is the e-mail I use for my J.Crew credit card. I guess I shouldn't complain, but it seems strange.
ReplyDeleteIt was my lucky day, apparently. I got the J. Crew e-mail when I rarely get these things.
ReplyDeleteInterestingly, when I went to get the mail, I was reminded of how precious and few the J. Crew cardholder perks are, because I received a birthday card from Vera Bradley with a $20 "gift card" in it. Personally, I hate Vera Bradley (sorry if there are fans out there). The only time I shop there is for my mom and my aunt so they must have my info, but $20?
I was impressed, have to say, but why can't it be J. Crew offering the fabulous birthday surprise?
I love Vera Bradley.they're the only bag I carry!
DeleteThey're good for cosmetic bags, travel pouches, and my favorite: the curling iron/flat iron heat protectant sleeve. I'm not big on the prints either, but I always use the $$ discounts (I get them occasionally not on my birthday, too!) on those items.
DeleteOh they think they are so tricky--you're only supposed to be able to use this once, but I complained and asked if they wanted me to cancel the order I made this morning, so I can add 1 more item, to ship to my daughter (who's suffering with a hurricane.) And lo! they'll be glad to help. I think you do have to pay with the credit card, though.
ReplyDeleteFor the posters out there asking for unwanted promo codes, here's a potential solution:
ReplyDeletewhy not ask someone who lives in your city to purchase your item for you along WITH their own order? =) Just a thought!
I still haven't got a code :(
ReplyDeleteI did get the flap in the newest catalog for the vps service :/ with the % off
I didn't get the email, from what I am reading here,it looks like J Crew is trying to lure cardholders in that have not used their card in a while. Don't know just a hunch , but being that I use my card you would think that I would have gotten the email. This promo should be across the board to all cardholders not just a random mix....
ReplyDeleteI just used my card yesterday and I made purchases on my card for the past 6 months so it maybe just a random email. Or have you guys checked your spam folder it maybe waiting for you there...
DeleteI use my card pretty regularly. Not sure what the logic behind the codes being given out is. I agree it should be given to all cardholders.
DeleteNot true. Stopped using my card in May 2012 to see if this theory was true...and as of 8:30 PM EST...nada. I am kind of mad.
DeleteI blush to admit, my JC card gets very regular exercise. This was a first for me. Ever.
DeleteI got the email and I've use my card twice in the last month and once in the previous month for crewcuts
DeleteI just used my card last week, and I got the code.
DeleteThis got me to finally order the Schoolboy Blazer in heather caramel and the Pixie Pant in heather charcoal. I was also able to place the order without putting it on the J.Crew card.
ReplyDeleteLulubelleblog - Hmm...really? Wow! That's good news that it went through..let's hope your order doesn't get rejected after a few hours.
DeleteMy fingers are crossed. I didn't want to put it on my J.Crew card so I decided to take a chance. My order status is now "released" which according to an old J.Crew Aficionada post means that my order has been processed and is ready to be shipped so I'm hoping there won't be an issue.
DeleteDoes anyone know when they'll offer a full-priced promo for non-card holders? I remember they did it last fall, but I forget the time frame. I'm trying to wait for a percent off to buy the Ryder short boots. Thanks for any info, ladies!
ReplyDeleteI was hoping they'd do some kind of FP promo for Labor Day weekend, but with this cardholder promo now I doubt it'll happen.
DeleteI think I remember there being a FP promo around mid-late October last year...
DeleteI'm a little irritated. I do use my JC card, and I did not get the promo.
ReplyDeleteYa know, I'm going to my b&m either tomorrow or Thursday and I'm going to ask them to give me the discount anyway.
DeleteMe too. I asked via live chat and they said they would honor it for my next order. But I might not be able to get collection items or use ebates. So I am not buying without a code.
DeleteThis has happened so many times before with the randomness of promo offers. The criteria probably have nothing to do with how recently a cardholder used their card, or how much they do or don't spend.
ReplyDeleteIt could be demos, DMA, B&M purchase patterns, deal sensitivity, or whether the card # ends in an even or odd digit.
It could be anything.
Still no code for this cardholder but I'm dying to buy a few pairs of shoes. If anyone is dead set that they're not going to use it, would you mind sending it my way? kjbeller@gmail.com
ReplyDeleteTIA!!!
the string of emails on the previous post says that you can call in and get the promo 25% and free shipping. I may try this . . . for the sake of the Edie attaché!
ReplyDeleteI use my card often and got the promo. Check your spam folder though--mine went there and none of my J.Crew e-mails ever go there.
ReplyDeleteWhat the heck would we do without The Mothership? I didn't get the email. I will still check for it in my various account, because you never know. Still...they need to reward all cardholders, consistently. Totally irritating. Thanks to cousy, roxy & everyone who has provided updated info about calling in, using it in-store. I agree w/another poster about potentially having to grovel for it. That's just not attractive.
ReplyDeleteI just used my code and was able to purchase "collection" cashmere sweaters with the discount.
ReplyDeleteIn case it helps anyone, I received my email with the promo code at the same email address at which I receive emails notifying me that my J Crew Card bill is available for online viewing.
ReplyDeleteNo code for me either. I have one item sitting patiently in my shopping cart and if the code arrives I will order.
ReplyDeleteIf anyone is not using theirs I'd love to have it. There are a couple of things on my 'wishlist' that I'd love to have now (since it's 55 degress this morning where I live). email: scholastica.bean@gmail.com
ReplyDeletekitchy 7 -
ReplyDeleteThanks for the info about the Sept. 10th rollout. My promo will just have to burn a hole in my pocket until then!
:) cousy
Review of the optic-dot dress in this post. The gold critter/animal pendants went down to $19.99 in-store. Most were in-store only. Irl pic of the cheetah in this post.
ReplyDeleteI just chatted with my online VPS and she was sorry that I didn't get the email, she said it was open to all cardholders and would gladly honor it, but it's upsetting that I had to ask for it..Oh Well
ReplyDeleteWhile this is likely coincidence, I shop at JC very, very often, both in-store and online, and I never receive targeted promos. I stopped using my JC card over a year ago because the 5% back just isn't worth it, and this promo I received. Interesting.
ReplyDeleteUsed my email promo to pick up a lovely Bromptom Hobo in henna and two pairs of the Seville Espadrilles.
ReplyDeleteI already own a Brompton and love, love, LOVE it! I take it everywhere, and it just gets more beautiful with time--but I wanted to grab a spare just in case the unthinkable happens! :)
Also recently grabbed the Espadrilles in red in-store (for a steal--many thanks to the B/M associate who honored the online discount price!), and they fit perfectly (TTS), are so comfy, and look lovely! So today I ordered similar pairs in the nautical stripe and black (black recently reduced, both 49.99).
I have been told by another company (Coach) that these personalized email/mailed discount codes are under your name and can not be used by another person. Never tried it but it maybe better to try and call J Crew CS for a discount code for yourself.
ReplyDeleteI would love a code - although an active card hold I did get the email - but would like to order on-line rather than call in. So if someone isn't using their code I promise I will. Email to me at kimberlylobe@gmail.com
ReplyDeleteCan anyone comment on the Biennial Hobo? I'm torn between that and the Brompton, but I really like th blue. Thoughts?
ReplyDeleteOT but I received a Factory email about 20% off $125+ purchases through 9/30. What caught my attention even more was a blurb about double points for card members at Factory and Crewcuts thru 9/9! Did anyone else see that before? Double points?!
ReplyDeleteI went to my B&M store tonight, and they said that they could not honor the 25% off code. They said they tried to with a previous customer and it wouldn't work.
ReplyDeleteBut other JCAs have done this successfully?
Has anyone had any luck using this code in store as Phoebe asked above? I called my local B&M and the CS was completely unaware of it and said no, she felt it was online only. But would like to see if anyone has used in store with success? TIA.
DeleteSo I called another store in the area they said yes they would accept it. So I called original store got another CS and she apologized and said that yes they would accept the 25% off in store. So I have an Indian Red Liberty Shirt on hold to try on tomorrow. Wish me luck.
DeleteI was wondering if there was anyone who wasn't planning on using this promo? I called J Crew and the lady wouldn't allow me to use the discount because I didn't have a promo code. I'm a cardholder. If you aren't planning on using this, could I? I am purchasing bridesmaid dresses for my wedding. My email is:
ReplyDeleteiurebekah3rt@gmail.com
Thank You!
If any cardholders who did not receive the coupon want to be non-confrontational about getting the discount: I used the live chat. The 'specialist' told me to place the order, give her the confirmation number and that she would make a note so I would be credited the discount. You don't get the pleasure of seeing the low prices at check-out, but hopefully you will in the packing receipt.
ReplyDeletelike shellye, i used the live chat and was told the same thing. i placed my order yesterday and emailed the confirmation to contactus@jcrew.com and got a reply this morning saying the discount would be credited back to my account 3-5 days after my order ships.
ReplyDelete@Shellye & @cmf221 - thanks! I will ask the "live chat" person!!
ReplyDeleteRebekah - I sent an email to you.
DeleteI used the live chat feature last nite & a rep marked my account w/the 25% info. So when I'm ready to place an order online it can be applied. I didn't receive a code by email nor was given a code by the rep. So I'll have to place the order over the phone or thru live chat. I might shop in-person and will ask my ps to apply it. If she has any hesitation, I will have her call in to verify the note on my account. There may not be a code for her to scan, but she can do a manual adjustment for the 25%.
ReplyDeleteI got the discount using the live chat function. I explained that I was a cardholder and that I heard about the 25% off + free ship and asked if she could send me a promo code. She said that she would note it in my acct but that I would have to call the 800 number to place my order. I called and the disc was applied :). Happy shopping!!!
ReplyDeleteI never received the original email with the code but just received a reminder to use it by the 11th and it included my code. So excited.
ReplyDelete