Referencing {FAQ}

Monday, January 11, 2016

Just for Today at Factory: Additional 25% Off {50% off clearance & free shipping too!}

"Thanks!" to many of you, who let us know about the following news & promotion this morning.

J.Crew Factory is offering customers to take an additional 25% off select regular priced items, and an additional 50% off clearance with promo code BINGO. This offer expires today. The fine print includes:
*25% discount valid on select full-price items. 50% discount valid on clearance items only. Offers valid on purchases made at jcrewfactory.com on January 11, 2016, 12:01am ET through 11:59pm ET. Offers not valid in stores, at jcrew.com or on phone orders. Offers cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash. 25% discount not valid on men's suiting items. Free shipping valid on orders shipping to the continental U.S. and U.S. P.O. Boxes via economy shipping (6 to 8 business days) and to Canada via standard shipping (4 to 7 business days). Return requests must be made in accordance with our return policy. To redeem, enter BINGO in the promo code box at checkout. Limit one promotional code per order. Offers valid in the U.S. and Canada only. Terms of offers are subject to change. 

**Offer valid in J.Crew Factory and J.Crew Mercantile stores and at jcrewfactory.com for 30 days after you receive your code. One-time use only. Offer not valid in J.Crew stores, at jcrew.com or on phone orders. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash or combined with any other offer. Offer not valid on men's Thompson suiting, kids' Everyday Styles Under $25 or third-party branded merchandise. Present the email with your code in store at the time of purchase to receive discount. To redeem online, enter the code you receive in your next email in the promo code box at checkout. Limit one promotional code per order. Offer valid in the U.S. and Canada only. Terms of offer are subject to change.
I love that they are also including free shipping for all orders!

I won't lie, I have been loving the items from Factory lately. In particular, the button down shirts.

Will you be taking advantage of this promotion? What item are you hoping to pick up? Please share!

8 comments:

  1. I bit on this one and ordered the drapey tank dress with bow and Vail parka to try (the Vail parka wasn't excluded from the extra 25% off for once--shhh, don't tell them!). I originally wanted the Vail parka in grey but my size was sold out, so I'm trying it in navy. The navy looks gorgeous. I ordered my usual size in both. Fingers crossed they work out!

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    1. I have the navy and love it. I've worn it quite often this winter. It's not a full shot, but I do have a close up in this Instapic. Hope you love yours.

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  2. Off-topic, but I was curious about this. I've never done a price adjustment with J Crew before, but when I went in to do one today for an item I bought at full-price last week (and which is now marked down and on clearance), receipt in hand, the sales associate told me they don't do price adjustments for items now on-sale unless I bring in the original item I bought, unworn and with tags still attached. Is that actually part of their price adjustment policy? I've never had a store for another company require me to bring in an item as if I was returning it for original method of payment like that. Unfortunately, today was the seventh day after purchase, so I'm out of luck on getting money back at this point anyway, but just for future reference.

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    1. I haven't had to make a price adjustment request in-store, so I don't have any experience to share. I agree w/Annie about making the request via email if you purchased online. Much easier and, hopefully, no shaming. Most companies don't require you to have the item and just make an adjustment based on the receipt. I hope J Crew would follow suit.

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    2. I always do price adjustments online, much easier like Gigi also said. Never had any problems, on the contrary: a friendly email that the've done the price adjustment arrives usually within a couple of hours.
      And why not try it even if a day late? Nothing ventured etc

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    3. I'm returning to this late, but everything worked out in the end! I e-mailed customer service and they said they would be happy to do the price adjustment for me, since I did everything correctly and the sales associate was in the wrong (I bought the original item in-store, for the record). When refunding to my debit card wouldn't work because mine isn't compatible for online transactions, they let me receive a refund on one of the credit cards attached to my account. Thank you so much for everyone who responded with help, I really appreciate it!

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  3. I would send an email asap to customer service, with the order #, item #, purchase or if ordered online, ship date. They will honor the price adjustment, and will email you a response, usually within 24 hours. HTH.

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    1. Thanks, Annie! I ended up doing exactly that, and it all worked out in the end :)

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