Referencing {FAQ}

Wednesday, September 2, 2015

"Looking to VENT" with J.Crew

This is the weekly "Looking to VENT with J.Crew" post, a place to share our not-so-stellar experiences with J.Crew.

If you have recently experienced a frustrating situation with J.Crew, maybe you might be willing to share that information with us in this post.

Please feel free to share your story on almost any topic— including poor experiences with purchases & orders, promotions/ offers, in-store visits, transactions with store associates, etc.

9 comments:

  1. Maybe I'm just being nitpicky here, but- how can J Crew say it's not putting retail merchandise in the Factory stores when this happens?

    factory floral sweatshirt
    Dutch floral cropped sweatshirt

    I haven't been to my outlet in awhile so I'm going to see if I can hunt this version down - factory site shows it "marked down" from the identical retail price of $75. Factory says cotton/poly blend but my retail edition is 100% cotton. If they remade it without the stupid extreme crop length I might just replace my old one (although it's warm as heck and cute over a button up).

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    Replies
    1. Actually, excuse me, a correction: the Factory version is "valued" at 72.50 or a whopping 2.50 lower. LOL.

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    2. That's lame. I can't stand how JCrew recycles their designs from retail to factory. I haven't bought anything that was remade to a factory version..it's only a matter of time.

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    3. I emailed Factory and the small (for example) is 23.25 against Jcrew's 21 inches, so slightly less cropped

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  2. I ordered two items from Madewell, they both shipped from Lynchberg yesterday but in 2 separate packages, two different ways. No wonder they have financial problems, spending all their money on shipping since it was free for me.

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  3. The VPS position in our store was eliminated. The sales people said that was happening in most stores. Has anyone else noticed this? It would have been nice if they notified her clients. We were wondering what happened to her.

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    Replies
    1. My VPS went to another position in a different j crew and was not replaced.... Super bummed!

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    2. This comment has been removed by the author.

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    3. Lol you guys never wanna buy anything that isn't dirt cheap and refuse to pay for shipping then you wonder where VPS goes? Think about it.

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