tag:blogger.com,1999:blog-1317882250647868056.post879428444703754328..comments2024-03-29T05:59:14.581-04:00Comments on J.Crew Aficionada: Another Story about Mickey Drexler + IntercomAlexis {J.Crew Aficionada}http://www.blogger.com/profile/01823796392253094261noreply@blogger.comBlogger23125tag:blogger.com,1999:blog-1317882250647868056.post-47916200007889231892012-04-27T14:15:29.651-04:002012-04-27T14:15:29.651-04:00@ Tammy: I totally LOL'ed at your 1980's c...@ Tammy: I totally LOL'ed at your 1980's comment :) Now I'm going to have the theme song from "Working Girl" stuck in my head for the rest of the day.Whitneyhttps://www.blogger.com/profile/09430359756472736482noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-6541628271100061142012-04-27T08:38:47.138-04:002012-04-27T08:38:47.138-04:00@ajc you are correct about the price, items will ...@ajc you are correct about the price, items will sell if they are priced right, not need to be greedy. As for the mall dont you think most of the stores are in one? <br />@ Gigi you also make some good points, <br /><br />these are volatile times for fashion the customer is fickle there are others stores in than dreaded "mall"Katehttps://www.blogger.com/profile/02132990932997020431noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-43810001727246050852012-04-26T22:13:47.075-04:002012-04-26T22:13:47.075-04:00This sounds very 1980's style management to me...This sounds very 1980's style management to me. I bet he smokes a cigar when he does it and his Secretary looks like Loni Anderson.The Handbag Aficionadohttps://www.blogger.com/profile/17067047928710696409noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-80934251662716838772012-04-26T02:40:43.919-04:002012-04-26T02:40:43.919-04:00And we thought the Crewlade they serve *us* is str...And we thought the Crewlade they serve *us* is strong. I cannot imagine hearing the intercom announcements and then rushing around my boss's desk like a summoned minion. With 50+ people?! It all sounds so ridiculous. Funny thing about Dear Leader and a distaste for malls. Is not Gap a mall store? Sheesh. Whoever said that was right about him making 2 livings off of mall stores. <br /><br />From time to time there will be complaints about the complaints or criticisms here on JCA. As in, why do we shop at J Crew if we're so critical of the company & if we have so much to complain about. I think this article reflects an undercurrent of disrespect or disregard that J Crew upper mgmt has for its customer. I think we feel that at times, but can't put our finger on it. Not to mention that we're distracted by beautiful colors. lol <br /><br />Just price it right to begin with, as ajc describes. Prices bounce around like ping pong balls, usually ticking upward. Yeah, it's really insulting to see chinos or cashmere jump $5 - $15 just because it's selling well. With all the great things about J Crew there also comes a flip side. I also hope they don't get so big for their britches that everything starts to crumble around them. And a question. If there is such a return on their dollar for the Internet then why in tarnation haven't they joined other retailers in 2012 with a better website.Anonymoushttps://www.blogger.com/profile/06119918515498248436noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-58237512465523155092012-04-26T02:00:52.231-04:002012-04-26T02:00:52.231-04:00I've seen people at this level fall, and fall ...I've seen people at this level fall, and fall hard. It's just a matter of time people start turning their backs on J.Crew. I wish I could fire Mickey for letting Jenna go nuts with her so called "fashion" nonsense. God, someone please reign this woman in!M-a-m-a-mhttps://www.blogger.com/profile/12571789014149273122noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-46448075453493845742012-04-25T21:03:54.034-04:002012-04-25T21:03:54.034-04:00I felt that by asking his employees to enlighten h...I felt that by asking his employees to enlighten him about Gilt that he was basically saying to Gilt that they were not important enough for him to even know of them. I think the whole article made himm sound brutish and rude. I am not in the retail business but I know rude behavior when I see it. I would have a heart attack if someone kept yelling over an intercom all day long! I'm just too jumpy. I did not get the feeling that his employees were held in high esteem. Does he not realize that if all the Mall stores were gone so would all of the jobs that go with them?Sheksterhttps://www.blogger.com/profile/15362467778293391112noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-3424375413623163852012-04-25T16:17:07.419-04:002012-04-25T16:17:07.419-04:00That is interesting that he believes internet sale...That is interesting that he believes internet sales are twice as profitable for J.Crew. I wonder how those numbers really work out, though, when you get inside the mind of the consumer. I buy online because I can return at a store. Without the store, I wouldn't buy online very often, which I do freely now because returns are easy at a store. Granted, costs/overhead for operating a store must be high, but without the mall stores, I'm not sure internet sales would be so lucrative.catehttps://www.blogger.com/profile/17121234545386465542noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-23405287102169325792012-04-25T15:33:24.444-04:002012-04-25T15:33:24.444-04:00Precisely Barabebelle!Precisely Barabebelle!Ahttps://www.blogger.com/profile/12773160182688791338noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-52939038866208450242012-04-25T14:32:05.424-04:002012-04-25T14:32:05.424-04:00Terrific article, Cass, I particularly liked the r...Terrific article, Cass, I particularly liked the rapid-fire responses of the CEOs of the two big mall companies: “Mickey, God bless you. It’s not like you haven’t made a living off shopping malls, maybe two livings compared to a lot of us,” and “I’ll take all your space back right now.”wellfedfredhttps://www.blogger.com/profile/07118802089389931227noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-26851706908004162232012-04-25T13:46:27.523-04:002012-04-25T13:46:27.523-04:00I've bought a number of things from Gilt. I fi...I've bought a number of things from Gilt. I find their customer service to be knowledgeable, courteous and helpful. Merch is beautifully packaged when it arrives. I feel sorry for the people from Gilt who had to sit through that performance, although maybe it's just the regular number Dear Leader does when meeting someone for the first time. I find myself thinking that Gilt may very possibly wind up offering good buys on JC merch after all -- having picked it up at the Trustee's sale in the Chapter 11.wellfedfredhttps://www.blogger.com/profile/07118802089389931227noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-13315788422858492742012-04-25T12:42:46.117-04:002012-04-25T12:42:46.117-04:00I think he sounds like a very rude man.I think he sounds like a very rude man.Vavahttps://www.blogger.com/profile/09403948691359698818noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-66577092136844928452012-04-25T12:36:59.184-04:002012-04-25T12:36:59.184-04:00I have a lot of respect for Drexler. He's pers...I have a lot of respect for Drexler. He's personally helped me with a few issues I've had over the years- we're talking about in less than 30 minutes after I've sent an e-mail, even on a Sunday. That said, I don't know if I would or could work for him. But I know this-- he didn't get to be as rich as he is without working his butt off. The customer service he continues to personally provide has earned him my respect.The American Observerhttps://www.blogger.com/profile/07670206738114517664noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-55875409631635709932012-04-25T11:52:41.728-04:002012-04-25T11:52:41.728-04:00They have huge markdowns because they don't pr...They have huge markdowns because they don't price correctly to start with. They price something that should be $85 at $185 so I don't buy it because I would feel ripped off. Item supposedly sells out and I forget about it. Comes back in all sizes and after couple of weeks is marked down to $85 but at this point it is old news too me, I have already moved on to other pieces. It goes down to $49 but it is final sale, out of season, not interested, thank you. Have they priced it at $100 and threw in a free shipping and 10% rebate to entice me, I would have bought it when it first came out and maybe even added another color, if it worked out.ajchttps://www.blogger.com/profile/15697200294387151584noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-54678233420214821862012-04-25T11:35:07.811-04:002012-04-25T11:35:07.811-04:00I really find it hilarious, to be honest. He sound...I really find it hilarious, to be honest. He sounds a little nutty. I think some of the smartest people in the world are total weirdos. I think it would be a trip and a half just to sit and talk with the guy, but I personally would refuse to speak to him unless he could shut off his mobile and at least be respectful of my time and attention.Elainehttps://www.blogger.com/profile/00193483506777142971noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-75267431737337351702012-04-25T11:30:22.194-04:002012-04-25T11:30:22.194-04:00Plus there's the usual rant about the evils of...Plus there's the usual rant about the evils of markdowns. He's apparently really bitter about all the discounts JC had to give over the last holiday season...but weren't JC's profits up that quarter anyway?WRAFPhttps://www.blogger.com/profile/13652924141617999701noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-69173568435930834032012-04-25T11:16:43.869-04:002012-04-25T11:16:43.869-04:00Thanks Cass, interesting article. MD sounds whiny,...Thanks Cass, interesting article. MD sounds whiny, like everybody should be moving out of his way, so he can do the business the way HE likes... Should the 'cheap' competitors first apply for Mickey's approval to enter the market? And the popcorn/Wetzel Pretzel pariahs of the malls, how dreadful.ajchttps://www.blogger.com/profile/15697200294387151584noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-49041097125344547672012-04-25T10:58:08.644-04:002012-04-25T10:58:08.644-04:00Ditto. I wonder how Mr. Drexler would have felt ha...Ditto. I wonder how Mr. Drexler would have felt had the execs at Net-a-Porter treated him the same way when he met with them to discuss being added to their designer list.cmghttps://www.blogger.com/profile/10716718094929801769noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-24989799719325056102012-04-25T10:39:20.163-04:002012-04-25T10:39:20.163-04:00"Drexler continued to voice concerns, stating..."Drexler continued to voice concerns, stating that the industry is being overrun by “more cheap players entering the marketplace than ever before.”" You mean like Madewell, Mickey? <br /><br />Thanks for link, Cass.Barbabellehttps://www.blogger.com/profile/17516437541352085710noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-43469992417483805612012-04-25T10:37:36.785-04:002012-04-25T10:37:36.785-04:00He sounds insufferable. Good manners cost nothing,...He sounds insufferable. Good manners cost nothing, reveal everything.Barbabellehttps://www.blogger.com/profile/17516437541352085710noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-21302406742529347282012-04-25T10:28:57.881-04:002012-04-25T10:28:57.881-04:00I also came across this article, which makes Micke...I also came across this article, which makes Mickey sound even more crotchety:<br /><br />http://financo.com/site/wp-content/uploads/2012/01/WWD-Mickey-Drexler-Speaks-Out-on-Malls-at-Financo-Forum-1.16.12.pdf<br /><br />Apparently he hates malls. And for every $1 JC puts into its internet business, it makes twice as much as a store.WRAFPhttps://www.blogger.com/profile/13652924141617999701noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-33889348130393357582012-04-25T09:23:19.178-04:002012-04-25T09:23:19.178-04:00The more I read about the management at J. Crew (i...The more I read about the management at J. Crew (in addition to the declining quality and rising prices), the less I want to shop their stores. Mickey Drexler sounds like a tool.Georginehttps://www.blogger.com/profile/01700118666406927147noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-14279464600187633292012-04-25T07:15:57.144-04:002012-04-25T07:15:57.144-04:00I agree with Rose. Mickey cracks me up. What a c...I agree with Rose. Mickey cracks me up. What a character!DaniBPhttps://www.blogger.com/profile/02633155240779845497noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-65584534673736687432012-04-25T00:43:15.439-04:002012-04-25T00:43:15.439-04:00I am glad Mickey is one of those CEOs who is not a...I am glad Mickey is one of those CEOs who is not afraid to ask questions when he doesn't know the answers and who listens to what his employees have to say.Rosehttps://www.blogger.com/profile/05184724930345348154noreply@blogger.com