tag:blogger.com,1999:blog-1317882250647868056.post471866011876928044..comments2024-03-28T20:54:31.977-04:00Comments on J.Crew Aficionada: Love it or Leave it: Patent Leather ClutchAlexis {J.Crew Aficionada}http://www.blogger.com/profile/01823796392253094261noreply@blogger.comBlogger79125tag:blogger.com,1999:blog-1317882250647868056.post-11092726668050921622008-07-16T15:41:00.000-04:002008-07-16T15:41:00.000-04:00vivian - you can do it! one time, I swear, I took...vivian - you can do it! <BR/><BR/>one time, I swear, I took in two suits, two pairs of jeans, a sweater and some tops and just told the sales associate that it was one of those weeks when nothing looked right...:)katerhttps://www.blogger.com/profile/02577687033679613691noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-19434290365648120612008-07-16T15:38:00.000-04:002008-07-16T15:38:00.000-04:00I got my city-fit buttery twill pants today in nav...I got my city-fit buttery twill pants today in navy and love them! Not so the Keaton pants, which I will return. One more item to lug to the store..shudder.Vivianhttps://www.blogger.com/profile/05419572763190889980noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-44886887611837927502008-07-16T15:34:00.000-04:002008-07-16T15:34:00.000-04:00I have the city fit cadet pants, in dark slate. Ha...I have the city fit cadet pants, in dark slate. Haven't worn them yet but tried them on and definitely like them. I think gray is going to be big this fall? Kind of an alternate to a regular chino. The photo in the July catalogue caught my eye...got them when it was additional 25% percent off (pre upgrade, so that means I actually got them!)cawhttps://www.blogger.com/profile/13719278608954039303noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-57308594044800911132008-07-16T15:33:00.000-04:002008-07-16T15:33:00.000-04:00Vivian: that is why I will be watching my account ...Vivian: that is why I will be watching my account like a HAWKRebeccahttps://www.blogger.com/profile/07868959427565253691noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-13454705254594809972008-07-16T15:32:00.000-04:002008-07-16T15:32:00.000-04:00blumre: I had a similar experiece but no freebie a...blumre: I had a similar experiece but no freebie after all. I thought I got a free jacket at first. Chronologically on my CC account, nothing appeared. Then the charge suddenly appeared sandwiched between one of the very much earlier charges. It's like some sneak attack!Vivianhttps://www.blogger.com/profile/05419572763190889980noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-44563724600533665542008-07-16T15:24:00.000-04:002008-07-16T15:24:00.000-04:00Vivian: ask for a manager! They can look into it a...Vivian: ask for a manager! They can look into it and give you more information.Rebeccahttps://www.blogger.com/profile/07868959427565253691noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-63722271430895184872008-07-16T15:23:00.000-04:002008-07-16T15:23:00.000-04:00I'm on the phone now with CS. I waited 18 minutes ...I'm on the phone now with CS. I waited 18 minutes to talk to someone, and now this rep have no idea what the email is referring to, or whether support.services@jcrew.com is a valid email address. For my emotional distress over this order and numerous others, and affected work productivity. I deserve at least $600.Vivianhttps://www.blogger.com/profile/05419572763190889980noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-34673934355251645352008-07-16T15:18:00.000-04:002008-07-16T15:18:00.000-04:00GO VIVIAN! I am returning the extra sweater I got ...GO VIVIAN! <BR/><BR/>I am returning the extra sweater I got (and I have permission to) and apparently I was never charged for it. But I will be watching my acct like a hawk for the next few weeks! So I get a free sweater or something-err-other. I asked because I felt so dishonest and I wanted to make sure I wasnt charged (I wasn't) and returning something that didnt pay for sounded weird. But thats what CS said to do.<BR/><BR/>What do you guys recommend for $60.50???? I still feel weird about this... then again could this be payment for emotional distress.Rebeccahttps://www.blogger.com/profile/07868959427565253691noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-74736761039233238032008-07-16T15:17:00.000-04:002008-07-16T15:17:00.000-04:00I just did. It's from Support.Service@JCrew.Com. I...I just did. It's from Support.Service@JCrew.Com. Is it even a real email address?Vivianhttps://www.blogger.com/profile/05419572763190889980noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-55036640762324373822008-07-16T15:15:00.000-04:002008-07-16T15:15:00.000-04:00did you e-mail them back and tell them that? You s...did you e-mail them back and tell them that? You should.Rebeccahttps://www.blogger.com/profile/07868959427565253691noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-16596237676548948142008-07-16T15:14:00.000-04:002008-07-16T15:14:00.000-04:00Alexis, blumre, ccbmum, kater:You gals are awesome...Alexis, blumre, ccbmum, kater:<BR/><BR/>You gals are awesome! When I traipse into the store with my big bag of returns, I shall visualize you are with me, and try not to be embarrassed.Vivianhttps://www.blogger.com/profile/05419572763190889980noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-2377884780733128762008-07-16T15:10:00.000-04:002008-07-16T15:10:00.000-04:00Just got this email from J.Crew's "support service...Just got this email from J.Crew's "support service":<BR/><BR/>Dear Vivian,<BR/><BR/>Thank you for your recent order with J.Crew! This email is in reference to an item not available for your order. We do apologize for any inconvenience. <BR/><BR/>To review your revised order, please visit our order status page at jcrew.com by clicking on (or copying and pasting into your browser’s address field) the following link: <BR/>http://www.jcrew.com/commerce/orderstatus/OrderStatusEntryPage.jhtml<BR/><BR/>Once the page has appeared in your browser window, please enter your order number in the space provided and click on the ‘GO’ button. Your revised order should appear for your to review.<BR/><BR/>If you have any questions or would like assistance in finding alternate items, please contact us at 800-562-0258.<BR/><BR/>Sincerely, <BR/><BR/>J.Crew Support Services Research Department<BR/><BR/>--- <BR/><BR/>1) No order number. I don't know which order this is referring to.<BR/>2) Phone orders don't show on my order history!<BR/><BR/>This is crazy!Vivianhttps://www.blogger.com/profile/05419572763190889980noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-80408705490000942952008-07-16T14:51:00.000-04:002008-07-16T14:51:00.000-04:00Does anyone own the city fit cadet pant? If you d...Does anyone own the city fit cadet pant? If you do, do you like them? I just noticed them in my recent catalog, although they're on sale online.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-12044273146471388822008-07-16T14:47:00.000-04:002008-07-16T14:47:00.000-04:00Vivian: and don't be embarrassed...i always feel a...Vivian: and don't be embarrassed...i always feel a little wierd too, but remember, you are the consumer and with much of their merchandise being sold through the mail, they expect a lot of returns...:)<BR/><BR/>if they have any doubt about their system working you can always hold on to your stuff until their system is fixed (hopefully soon!).ccbmumhttps://www.blogger.com/profile/05408952345846667163noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-70015497838388974412008-07-16T14:45:00.000-04:002008-07-16T14:45:00.000-04:00vivian: glad you like the dress. I wish I could ...vivian: glad you like the dress. I wish I could wear mine without a tank, but I am not flat-chested and have to wear a tank under almost everything. Which I hate. I know, I should be thankful, but it can be hard to wear cute little tops and button up tops and low cut tops (often a little too hoochie!). :)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-50733305589108562712008-07-16T14:43:00.000-04:002008-07-16T14:43:00.000-04:00Vivian: i would most definitely do an in store re...Vivian: i would most definitely do an in store return if you can - for the reasons everyone stated above (immediate credit on your card, etc.) but also so you don't get charged return shipping...they subtract the return ship charge from your credit when you mail it back :)ccbmumhttps://www.blogger.com/profile/05408952345846667163noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-50156691603296977472008-07-16T14:40:00.000-04:002008-07-16T14:40:00.000-04:00Hi Vivian! I agree with others that you are better...Hi Vivian! I agree with others that you are better off returning items (no matter how many) through their B&M stores because you get a credit receipt right then and there. Although the credit doesn't appear as quickly as it use to. Credits from J.Crew (in regards to returns) use to appear back on my credit card in 2-3 business days. I finally received my credit after 7 days for my last item returned. It's clearly taking longer than it use to.<BR/><BR/>Also, I couldn't agree more with you about the Fiona Jacket. :) Although it is 80-90 degrees in CT, I still wear my jacket a couple of times a day (in my room for just a minute or two each time). I just like the way it looks. ;)Alexis {J.Crew Aficionada}https://www.blogger.com/profile/01823796392253094261noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-40147735680116646992008-07-16T14:37:00.000-04:002008-07-16T14:37:00.000-04:00math teacher: I'm wearing my Lisa dress now! I had...math teacher: I'm wearing my Lisa dress now! I had three orders arrive today. I love the dress! Doesn't seem low cut (I'm flat-chested).Vivianhttps://www.blogger.com/profile/05419572763190889980noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-16341227138928355322008-07-16T14:32:00.000-04:002008-07-16T14:32:00.000-04:00vivian: no, I haven't worn it yet. I haven't rea...vivian: no, I haven't worn it yet. I haven't really been anywhere to wear it. Yesterday was a trip to the vet and then my neice spend the night. One nice thing about being a teacher is having the summer off. Of course, a bigger paycheck would be nice, but I love the time off too much. :) Still no fiona, but fedex usually comes late in the afternoon so there's still hope for today!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-64069035803080028552008-07-16T14:31:00.000-04:002008-07-16T14:31:00.000-04:00Vivian: dont be embarrassed. One time I brought ba...Vivian: dont be embarrassed. One time I brought back about 6 items in one week and then the next week I brought back 3 more. The SA just looked at me and said you order a lot. And we both chuckled. Don't be embarrassed at all!Rebeccahttps://www.blogger.com/profile/07868959427565253691noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-21377580711924041472008-07-16T14:27:00.000-04:002008-07-16T14:27:00.000-04:00blumre & kater: Thanks for the suggestions!! I thi...blumre & kater: Thanks for the suggestions!! I think I'd better lug the box to the store then. Sounds safe. I just feel a tad embarrassed doing the returns in-store. It's about 10 items, and I was worried there'd be a glitch in the system in the store like some people experienced.Vivianhttps://www.blogger.com/profile/05419572763190889980noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-31295870892410677842008-07-16T14:25:00.000-04:002008-07-16T14:25:00.000-04:00math teacher: I'm still waiting for my Lisa dress ...math teacher: I'm still waiting for my Lisa dress along with five other orders! It's strawberry red. By the time I ordered it, the choice was between navy/black and red. Have you worn yours yet? With a camisole?<BR/><BR/>I know how you feel about your Fiona jacket! I haven't had a chance to wear mine. It's 95 degrees here, but every day I take it out of its hanger and put it on for a few minutes just to savor it!!!Vivianhttps://www.blogger.com/profile/05419572763190889980noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-68432401888007226442008-07-16T14:13:00.000-04:002008-07-16T14:13:00.000-04:00good suggestion katergood suggestion katerRebeccahttps://www.blogger.com/profile/07868959427565253691noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-24207656093597023402008-07-16T14:12:00.000-04:002008-07-16T14:12:00.000-04:00vivian: if you do an in-store return, call the st...vivian: if you do an in-store return, call the store and make sure they can do it. Someone earlier on this post or another one was saying they recently took something into a store for a return, but the two systems (store and website) weren't talking to each other correctly or something, and they wanted her to leave the item there and mail her a receipt! So I would hate for you to go in and have them do the same thing to you! <BR/><BR/>But I definitely wouldn't mail it either. Hopefully your store will have no problems with it, but I would definitely check!katerhttps://www.blogger.com/profile/02577687033679613691noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-53207690278133110912008-07-16T14:06:00.000-04:002008-07-16T14:06:00.000-04:00Vivian if you do an in-store return they can put t...Vivian if you do an in-store return they can put the money back on your card right there and then. They have done that for me many times. You just need to give there your CC and have them swipe it or something-err-other like that. <BR/><BR/>I always do the in store return. Plus they always give you a receipt with your return and you get your original receipt back. For that reason I think it is safer than shipping it back.Rebeccahttps://www.blogger.com/profile/07868959427565253691noreply@blogger.com