tag:blogger.com,1999:blog-1317882250647868056.post4099639836466478938..comments2024-03-28T22:25:28.391-04:00Comments on J.Crew Aficionada: J.Crew Online Orders Now Include Store Merchandise {say what?}Alexis {J.Crew Aficionada}http://www.blogger.com/profile/01823796392253094261noreply@blogger.comBlogger48125tag:blogger.com,1999:blog-1317882250647868056.post-80768610024786108002013-11-11T20:10:59.853-05:002013-11-11T20:10:59.853-05:00I got two items from the last 40% off sale promoti...I got two items from the last 40% off sale promotion from different stores. One item, a silk camisole, was fine. The other, a knit short sleeve dress, had a whole at the end of the zipper, the seam split. I called customer service and the rep didn't say anything about the new policy, but apologized for the issue. I simply said, if they are going to be shipping from stores, the stores should at least inspect the items before shipping. As it was out of stock she said I could return it or take it to a seamstress and get it repaired and call and tell them the cost and they would refund that to me, which I appreciated it.Erinhttps://www.blogger.com/profile/00921525252574674872noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-75610062618616619082013-11-11T16:19:45.292-05:002013-11-11T16:19:45.292-05:00I saved some of these holiday bags, too. The ones...I saved some of these holiday bags, too. The ones from last year were not as nice, IMO.shopalothttps://www.blogger.com/profile/13998866869869291994noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-3843495469910045352013-11-11T13:30:36.472-05:002013-11-11T13:30:36.472-05:00LOL! You two are pretty funny!
P.S. I kept those...LOL! You two are pretty funny! <br /><br />P.S. I kept those bags too! :)Alexis {J.Crew Aficionada}https://www.blogger.com/profile/01823796392253094261noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-85872022199619474232013-11-09T21:50:31.606-05:002013-11-09T21:50:31.606-05:00I'm having mixed feelings too. I've receiv...I'm having mixed feelings too. I've received both shopworn and perfectly fine items from in-store. But, I would like the option of knowing if it is coming from a store, and choosing whether I want them to "find it for me." I got a Nordstrom purse from a store once and it was missing a change purse that was supposed to be included plus it was the wrong color (similar, but was last season) but still was not reduced. When I pointed this out they didn't get it.<br /><br />However, I do usually love Nordstrom and I love the store locator option, since I have a Nordstrom store nearby. I use it a lot! Wish J.Crew would add that.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-51729173486897432782013-11-09T12:55:01.331-05:002013-11-09T12:55:01.331-05:00A healthy goal! :-) Me too!A healthy goal! :-) Me too!catehttps://www.blogger.com/profile/17121234545386465542noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-79205530467881093552013-11-09T11:20:38.196-05:002013-11-09T11:20:38.196-05:00k, that is intresting and makes sense, thanks! I ...k, that is intresting and makes sense, thanks! I can see why it would be good for a company, but J. Crew already has issues with quality control and shipping errors etc. Hopefully this won't make it worse.catehttps://www.blogger.com/profile/17121234545386465542noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-2990708602462623962013-11-09T10:21:39.962-05:002013-11-09T10:21:39.962-05:00cate - I'm really trying to NOT be on Hoarders...cate - I'm really trying to NOT be on Hoarders 2025, surrounded by J Crew clothing w/tags on it. <br /><br />#sendhelp!Anonymoushttps://www.blogger.com/profile/06119918515498248436noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-91414683511523123722013-11-09T10:10:57.363-05:002013-11-09T10:10:57.363-05:00Alexis, I love those bags in the photo you used. ...Alexis, I love those bags in the photo you used. I saved mine! (for what, I don't know, my moment on Hoarders maybe?)catehttps://www.blogger.com/profile/17121234545386465542noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-3173226216905033712013-11-09T08:36:45.864-05:002013-11-09T08:36:45.864-05:00For me, it feels more excessive to receive 5 packa...For me, it feels more excessive to receive 5 packages instead of 1 package for an order from the same store. I know it's the same, but it feels excessive and curbs my spending, so actually it's a good thing! It would feel like walking out of the mall with 5 bags instead of one. It's just a feeling of excess for me that I do not like. It also feels wasteful to use 5 pieces of packaging instead of 1. catehttps://www.blogger.com/profile/17121234545386465542noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-67649708056993108912013-11-08T07:48:24.287-05:002013-11-08T07:48:24.287-05:00FF,what a great idea!
Do you have more info on the...FF,what a great idea!<br />Do you have more info on the premium. Membership?Ina Mackhttps://www.blogger.com/profile/03921238487710374164noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-25886054103808196062013-11-08T06:27:39.041-05:002013-11-08T06:27:39.041-05:00re: inventory I was looking at the matchstick/zipp...re: inventory I was looking at the matchstick/zippers none in my NJ store I was up in Mass and there were tons. So shipping from store stock would make sense. <br />Also why can't we search by zip code ourselves<br />every other store website lets me? Don't bother answering lolz<br />Katehttps://www.blogger.com/profile/02132990932997020431noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-38485172615543355132013-11-08T00:15:57.293-05:002013-11-08T00:15:57.293-05:00I placed an order of 6-7 items, and only one item ...I placed an order of 6-7 items, and only one item shipped - my cashmere v-neck sweater (it was in great condition). I also received the crystal circle necklace separately from a store which was packaged beautifully in a box inside a plastic bag. Then I received a couple other "single" item shipments from stores. All were in perfect condition in plain clear plastic bags. The rest of the order was marked "open" so I called Wednesday to check the status, which is when they told me they were still searching for the order and that pieces could come from stores. I was nervous about quality, but I received the rest of the order today, and it seems to have been shipped directly from the warehouse in the usual tissue and plastic bags. I also placed an order last Saturday 11/2 which only just shipped 11/7. I placed an order on 11/4 and received it 11/7. No items were marked as backordered. Quite bizarre. My UPS gave me the stink eye with all these multiple packages every day instead of the occasional box. I have one other outstanding order, so I'm hoping the quality is the same. I do have a few returns, but I'm inclined to ship them all back in a single box rather than deal with the in-store hassle of returns with multiple invoices. CrewGirlhttps://www.blogger.com/profile/15030386107561668710noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-2677131101230948862013-11-07T23:35:08.433-05:002013-11-07T23:35:08.433-05:00The second half of my order arrived today and I am...The second half of my order arrived today and I am happy to say that everything arrived perfect. Everything was properly folded, in plastic and the package included the invoice slip. yay! I was beyond worried because I had silks and leathers in the order. However, I'll still be a little apprehensive about what I order online now.D*skahttps://www.blogger.com/profile/06231271723410897584noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-43259701162472638272013-11-07T21:25:08.975-05:002013-11-07T21:25:08.975-05:00I have a UPS Premium membership, and I send them t...I have a UPS Premium membership, and I send them to a UPS Store to pick them up. It's just easier that way.FriendlyFemmehttps://www.blogger.com/profile/00243431507166931917noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-66069252853512207922013-11-07T21:07:38.905-05:002013-11-07T21:07:38.905-05:00I ordered yesterday. Four items. Four separate c...I ordered yesterday. Four items. Four separate charges on my J Crew card (each item was charged individually). Four different tracking numbers on the shipping confirmation. I'm afraid to see what will show up.mulliganhttps://www.blogger.com/profile/12774865780463974769noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-39423267498007201422013-11-07T20:07:01.718-05:002013-11-07T20:07:01.718-05:00J. Crew factory finally has a mobile site! J. Crew factory finally has a mobile site! Melissahttps://www.blogger.com/profile/13920701592762982804noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-85948340936478048032013-11-07T19:32:30.141-05:002013-11-07T19:32:30.141-05:00This is kind of a deal breaker for me. I really l...This is kind of a deal breaker for me. I really like receiving my J. Crew merch in "hermetically-sealed" packages. :) I guess I'll just have to buy from my local store so I can inspect for any defects before I buy. BigShopperhttps://www.blogger.com/profile/04680966054270235716noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-76980612034267067662013-11-07T19:20:52.846-05:002013-11-07T19:20:52.846-05:00Haha. One big box each week is much easier to exp...Haha. One big box each week is much easier to explain than 6 small boxes that arrive on 6 consecutive days. I usually say, "how weird that they used this huge box for that one sweater I ordered". Not sure what I'll say to my husband now...Jennyhttps://www.blogger.com/profile/14244772559054758651noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-80185818335065964032013-11-07T18:29:25.071-05:002013-11-07T18:29:25.071-05:00Sorry to be OT, but for the NYC JCA's, the Mar...Sorry to be OT, but for the NYC JCA's, the Marissa Webb sample sale started today and goes through Saturday. I can't make it until Saturday, when she probably won't be there anymore :( http://www.mizhattan.com/2013/11/sample-sale-webb-browsing.htmlHwinhttps://www.blogger.com/profile/18149234835202574646noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-85940654564372479912013-11-07T18:05:01.670-05:002013-11-07T18:05:01.670-05:00New in-store prices are noted in the In-Store Pric...New in-store prices are noted in the <a href="http://bit.ly/1dQ66t2" rel="nofollow"><b>In-Store Price Guide</b></a>. Look for 11/6 in red. Since we're talking about store merch, I haven't seen a lot of damaged items. No one is touching the stuff. lol<br /><br />30% off final sale is going on in-store + 25% off $100+Anonymoushttps://www.blogger.com/profile/06119918515498248436noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-71622849351378022013-11-07T17:53:01.854-05:002013-11-07T17:53:01.854-05:00I think this could work as long as you make it cle...I think this could work as long as you make it clear to the store staff to double-check the item shipped to you. I have returned things in the past if they were not in mint condition.Rosehttps://www.blogger.com/profile/05184724930345348154noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-25750681512511627532013-11-07T16:52:25.879-05:002013-11-07T16:52:25.879-05:00Ooh, I am imagining what a mohair sweater would lo...Ooh, I am imagining what a mohair sweater would look like shipped from a store and I am imagining the look on the online customer's face would be upon inspecting the mohair sweater. I remember looking over some mohair items that looked like a combo between a mangy cat and a brillo pad in last year's sale section. Eeek. Caveat Emptor and all that.<br /><br />For the most part, items from the stores would be fine, but it really makes me hesitant to order anything from J. Crew that isn't sturdy, since the finer items are likely to look pretty bad unless they were just put out in the store. Thick double cloth coats? Fine. Leather boots? Fine. Silk embellished sequined blouses? No way, Jose.dinagideonhttps://www.blogger.com/profile/17892195449655319256noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-86270514322489711272013-11-07T16:45:16.398-05:002013-11-07T16:45:16.398-05:00I placed an order couple of days ago and received ...I placed an order couple of days ago and received a shipping confirmation for 3 out of 5 items. I had to call Jcrew CS to inquire why. I would've definitely liked to be notified of this change while I was placing my order. The other 2 items are being shipped together, but there was a possibility of 3 separate packages for 5 items. I haven't received the store fulfilled order yet, I will post an update once I do. Side note: never had an issue with BR/Gap merchandize shipped from a store - it always had tags and was in perfect condition.<br />As to returns to the warehouse to be inspected - I receive a used/tag missing/something else wrong with an item merchandize in 80% of my online orders. They had to actually put a note on my account to inspect each and every order carefully before it ships (shouldn't be done anyway?), and sure enough the first order after that had a damaged item.<br />2 things irk me about Jcrew the most: inconsistent store/online pricing and lack of review option on their site - it's 2013 people, let's get on with the programILhttps://www.blogger.com/profile/17504478714917592995noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-16485231391020875902013-11-07T16:11:34.448-05:002013-11-07T16:11:34.448-05:00Yes, but Gap's customer service in-store is te...Yes, but Gap's customer service in-store is terrible. They say they "can't" look up items in sizes and colors online. No wonder. I bought a sweater with a 25% off birthday coupon, but it was actually way cheaper online. On the other hand, JCrew and Madewell store clerks have always gone out of their way to find a size or color either online or in another store and have honored the best price.fidelehttps://www.blogger.com/profile/11357513390806542585noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-66838732151429967042013-11-07T15:35:08.665-05:002013-11-07T15:35:08.665-05:00I think as long as we're allowed to return suc...I think as long as we're allowed to return such items w/ no issues, I'm pretty happy with it. This new system still allows for a higher probability that you'll get what you want.Dmitrihttps://www.blogger.com/profile/12973130842844429295noreply@blogger.com