tag:blogger.com,1999:blog-1317882250647868056.post3821044131602654993..comments2024-03-28T05:33:23.130-04:00Comments on J.Crew Aficionada: Thanks for the Email J.Crew!Alexis {J.Crew Aficionada}http://www.blogger.com/profile/01823796392253094261noreply@blogger.comBlogger47125tag:blogger.com,1999:blog-1317882250647868056.post-44510074429249831852008-07-29T19:25:00.000-04:002008-07-29T19:25:00.000-04:00Suzy Q, I agree with you. I ordered something on ...Suzy Q, I agree with you. I ordered something on July 2nd and after calling in twice and having it ordered two more times, I finally got the package today. It's absolutely ridiculous. I sent them an email to let them know how frustrated I was that I didn't have the dress for my event and I have yet to hear from them. I couldn't believe it since I had no issues with them in the past. Madness!deehttps://www.blogger.com/profile/17748767572665920802noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-44713251925642818682008-07-29T13:38:00.000-04:002008-07-29T13:38:00.000-04:00Thanks for the info, kellyanne311...I will definit...Thanks for the info, kellyanne311...I will definitely keep that in mind in the future. I sent an email this morning asking about this very issue. Maybe they will be awesome and issue me a credit for the shipping costs.AppGalhttps://www.blogger.com/profile/00357132357374563505noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-87372999358998503972008-07-29T11:44:00.000-04:002008-07-29T11:44:00.000-04:00I digress. The term personal shopper is new, alon...I digress. The term personal shopper is new, along with the upgrades and such I guess. <BR/><BR/>But they will always be Client Specialist to me :)Jacquiehttps://www.blogger.com/profile/10106832730148056747noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-15782520403480416022008-07-29T11:20:00.000-04:002008-07-29T11:20:00.000-04:00appgal: i have used the student discount in conjun...appgal: i have used the student discount in conjunction with free shipping online. you order online as usual using whatever coupon code you have. then send an email from your school email address (teachers or students) with the order number and ask for the discount. they will then credit the discount back to your cc as a "merchandise return" credit. it takes a few days, but it is worth it. i buy a lot more online now that i know how to get the discount online.kellyanne311https://www.blogger.com/profile/05934895399653782310noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-3162935764600810302008-07-29T08:40:00.000-04:002008-07-29T08:40:00.000-04:00WebbySuzy - just go in and ask to be introduced to...WebbySuzy - just go in and ask to be introduced to an Client Specialist. I found mine after observing him on few visits. I liked his style and attention he gave to other customers. <BR/><BR/>A few weeks ago some of us gave "shout outs" to our favorite stores and SA/Client Specialist, someone from your local store may be listed there.<BR/><BR/>Make sure the CS gets your information foar their book (contact info, sizes, etc), so they can keep you abreast of new arrivals or be on the look-out for something you're searching for.Jacquiehttps://www.blogger.com/profile/10106832730148056747noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-40155782739764674562008-07-29T08:16:00.001-04:002008-07-29T08:16:00.001-04:00WebbySuzy - the CS rep is asking if you'd like to ...WebbySuzy - the CS rep is asking if you'd like to order because once the Collection stock has gone, it won't be re-stocked. In stores sizes are very limited. What you see on the floor (Collection wise), is pretty much all the store received. So yes, quantities are somewhat limited especially since not every store is tiered high enough to receive Collection items.<BR/><BR/>Hope this helps.Jacquiehttps://www.blogger.com/profile/10106832730148056747noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-38930868167538126102008-07-29T08:16:00.000-04:002008-07-29T08:16:00.000-04:00So jacquie, how does one find a client specialist?...So jacquie, how does one find a client specialist?webbysuzyhttps://www.blogger.com/profile/17226974003227288880noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-26064167996150219552008-07-29T08:12:00.000-04:002008-07-29T08:12:00.000-04:00I hate to be so technical, but the term isn't pers...I hate to be so technical, but the term isn't personal shopper it's Client Specialist.<BR/><BR/>At J Crew there are sales associates and client specialist. The SAs are hourly and Client Specialist are hourly plus commission. <BR/><BR/>They can make your shopping experience much smoother. I have one guy that I've been a client of for 8 years. He's gotten me items shipped overnight, for free. Found items that seem to be sold out, put collections together and mailed them to me (sight unseen and I just returned what I didn't like), they can call CS and price match w/in-store discounts at the red phone. <BR/><BR/>Before J. Crew went public the Client Specialist got FABULOUS incentive gifts - think Rolex and Cartier watches, trips, money, etc....Jacquiehttps://www.blogger.com/profile/10106832730148056747noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-2676451328254655282008-07-28T22:44:00.000-04:002008-07-28T22:44:00.000-04:00webbysuzy: I agree with the coupon idea. While f...webbysuzy: I agree with the coupon idea. While free shipping is nice, how about 20% plus free shipping? That would totally make me spend money. :) Especially if I could also use my teacher's discount. It beats waiting for it to go on sale and then hope that they still have my size.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-21550607221618649812008-07-28T22:32:00.000-04:002008-07-28T22:32:00.000-04:00blumre: Who's your personal shopper? Is he/she bas...blumre: Who's your personal shopper? Is he/she based in Madison Ave or at Columbus Circle? I would like to have one since I'm still not that confident purchasing from their website yet.<BR/><BR/>I don't know if anyone else gets the same message as I have when I talk to a CS rep over the phone. When I call in regarding the sizes/measurements for Fall merchandise, my CS rep kept telling me "these items are limited quantity, so would you like to place an order for this/these items?" How limited can an item be, if they are non-J Crew Collection? I figured since the items just came out, maybe they want to make a sale that badly? Okay, well how about offering a discount coupon for the new Fall merchandise?webbysuzyhttps://www.blogger.com/profile/17226974003227288880noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-78673129295554961452008-07-28T22:08:00.000-04:002008-07-28T22:08:00.000-04:00hexicon: congrats! I think teaching at a college...hexicon: congrats! I think teaching at a college level would be nice. Maybe they're a little more motivated than high school students? One would hope, right?<BR/><BR/>appgal: I've gotten free shipping with my teacher discount, so I'm not sure why the cs wouldn't give it to you. Last week in my b&m, the sa did tell me that sometimes they can stack discounts and sometimes they can't. She had to ask a manager.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-17537394487439991732008-07-28T21:36:00.000-04:002008-07-28T21:36:00.000-04:00oh--and anonymous @ 6:51, here's my email--THANKS!...oh--and anonymous @ 6:51, here's my email--THANKS!<BR/><BR/>cjackson523@hotmail.comAppGalhttps://www.blogger.com/profile/00357132357374563505noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-65310045184060256772008-07-28T21:30:00.000-04:002008-07-28T21:30:00.000-04:00Thanks for the feedback...I just called and ordere...Thanks for the feedback...I just called and ordered the cord skirt in honey glaze. CS rep was extremely nice and helpful. <BR/><BR/>By the way, I was able to get her to apply my teacher discount, but she said I could only use it over the phone or in stores--not online. Who was it who said they were able to get it online, and how do I get this to happen? Seems like there are a lot of savvy teachers out there who know how to dress well ;) <BR/><BR/>I was sad because she couldn't apply teacher discount AND free shipping code--oh well!AppGalhttps://www.blogger.com/profile/00357132357374563505noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-27968017482509062972008-07-28T21:07:00.000-04:002008-07-28T21:07:00.000-04:00P.S. Math Teacher and others, I've been contacted...P.S. Math Teacher and others, I've been contacted about teaching a part time con law course at a local private college . . . I think I may do it just so I can get an educator's discount!Hexiconhttps://www.blogger.com/profile/00834188332983426624noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-64132120579601006442008-07-28T21:04:00.000-04:002008-07-28T21:04:00.000-04:00For those who aren't getting the J.Crew e-mails, I...For those who aren't getting the J.Crew e-mails, I had the same problem for bulk J.Crew e-mail (both card and promotions), and I'm pretty sure it was on my end with comcast (another company not known for customer service). When I switched to yahoo I started getting more e-mails.<BR/><BR/>Still, I don't get all the coupons that are mentioned here. They seem to distribute them oddly.Hexiconhttps://www.blogger.com/profile/00834188332983426624noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-38532743663779183332008-07-28T18:57:00.000-04:002008-07-28T18:57:00.000-04:00Hi Gigi! Welcome aboard- We love to meet new J.Cre...Hi Gigi! Welcome aboard- We love to meet new J.Crew Aficionadas! :)<BR/><BR/>Anonymous at 6:51PM: Out of curiosity, do you work for J.Crew?Alexis {J.Crew Aficionada}https://www.blogger.com/profile/01823796392253094261noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-43097641889325634412008-07-28T18:51:00.000-04:002008-07-28T18:51:00.000-04:00blumre and AppGal what are your email addresses? I...blumre and AppGal what are your email addresses? I will ensure you get on the file.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-65996168912301919632008-07-28T18:48:00.000-04:002008-07-28T18:48:00.000-04:00Math Teacher: You raised a good point- it might be...Math Teacher: You raised a good point- it might be for those who aren't aware of the new arrivals. :)<BR/><BR/>Blumre: Perhaps your experience with a personal shopper might be a post you are willing to write about? I think a lot of us here (including myself) are curious as to what it means to have a personal shopper at J.Crew. :)<BR/><BR/>JRL: Congrats on getting your discount! I agree with you that we should encourage each other to get the discount when a store associate may not know that it can be used. :)Alexis {J.Crew Aficionada}https://www.blogger.com/profile/01823796392253094261noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-49225219543715521392008-07-28T17:56:00.000-04:002008-07-28T17:56:00.000-04:00Just a note to anyone shopping at the Paramus stor...Just a note to anyone shopping at the Paramus store. On Friday, I was so excited about the Fall collection that I dragged my husband to help say "yay" or "nay" while I played "dress-up". Anyhow, I ended up loving lots and some not so much, but I bought stuff from their abundant sale (40% of) rack! I even got the educator's discount-with my proof, of course. <BR/><BR/>Okay, my point is that today I went back and found a dress that was not there on Friday in my size, but was there today and I went to pay for it and when I presented my proof for the educator's discount, she told me that it ONLY applied to full price items. Now, I've had this problem with this particular store before with another manager -so I was glad to be able to tell her that she could just call the customer service to verify that I have the right to my discount. She rather have not called and just gave it to me anyway. <BR/><BR/>I encourage anyone who ever shops there and gets the educator discount, to be firm about it - on sale item or not. A while back - I posted here - about my problem not getting the discount and then having it refunded when customer service (on the phone) were not pleased to hear about the snub.<BR/><BR/>Sorry for the long email - just wanted to let everyone know. :-)<BR/><BR/>Oh, and this store has plenty of nice shirts and "bateau" dresses(On their site, it's still $88-but at the store it's $34)...sorry, I don't remember the name of the clothing.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-3043444449176929682008-07-28T16:50:00.000-04:002008-07-28T16:50:00.000-04:00oops. meant to say: shown under the sweater "in" c...oops. meant to say: shown under the sweater "in" cognac.ccbmumhttps://www.blogger.com/profile/05408952345846667163noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-75528624222729674962008-07-28T16:48:00.000-04:002008-07-28T16:48:00.000-04:00i've always gotten these "new arrivals" emails lat...i've always gotten these "new arrivals" emails late...i got this one today and of course i've already checked out the new stuff the first day it was online last week ;)<BR/><BR/>fyi:<BR/>i went to the store today (the one in the 'burbs) and they didn't have the things i really wanted to see like the lucille jacket (i found out that only "lux" stores carry items like the lucille jacket so for example downtown san francisco will have it eventually). they didn't even have the hammered-silk tank. BUT i took a look at the <A HREF="http://www.jcrew.com/AST/Browse/WomenBrowse/Women_Shop_By_Category/shirtstops/camisblouses/PRDOVR~95697/95697.jsp" REL="nofollow">Marcella blouse </A> and the blue <A HREF="http://www.jcrew.com/AST/Browse/WomenBrowse/Women_Shop_By_Category/sweaters/jcrewcashmere/PRDOVR~97072/97072.jsp" REL="nofollow">Watercolor floral rosette tank </A> (shown under the sweater cognac) and noticed that the material is thick - MUCH more substantial than previous blouses have been. so they must have realized that their previous blouses were so incredibly thin that they had to layered ;) even the perfect fit and ringspun (not slub) cotton t's are much thicker...just an fyi...:)<BR/><BR/>of course, i gave in and bought 2 t shirts (one slub and one ringspun) because i'm a sucker...:0ccbmumhttps://www.blogger.com/profile/05408952345846667163noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-66044343834364799012008-07-28T15:51:00.000-04:002008-07-28T15:51:00.000-04:00appgal, I tried on the honey glaze stretch vintage...appgal, <BR/><BR/>I tried on the honey glaze stretch vintage cord pencil skirt in-store and placed an order for a petite size because the length was just a tad too long for me (I wear petites normally anyway). <BR/><BR/>The tab on my cord mini skirt from last fall no longer really lays flat; I have to press it with an iron. Doesn't bother me though.<BR/><BR/>-heather (log in is being weird)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-6534379628667537832008-07-28T14:55:00.000-04:002008-07-28T14:55:00.000-04:00melissa: nope you can call in. You can also do it ...melissa: nope you can call in. You can also do it online. The CS manager I spoke with said it would be a good way to order reliably. So she (the CS rep) put me in touch with one.Rebeccahttps://www.blogger.com/profile/07868959427565253691noreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-6124307548936229232008-07-28T14:49:00.000-04:002008-07-28T14:49:00.000-04:00do you have to go to a store to get a personal sho...do you have to go to a store to get a personal shopper, or can you do the whole thing online? i live pretty far from any stores.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1317882250647868056.post-68621768226075054392008-07-28T14:46:00.000-04:002008-07-28T14:46:00.000-04:00jcrew guy: No they ship from the warehouse unless ...jcrew guy: No they ship from the warehouse unless you call one in a store. My stuff came from the warehouse.Rebeccahttps://www.blogger.com/profile/07868959427565253691noreply@blogger.com